My printer says there is a paper jam and there is no. How to print?
My printer (HP Officejet Pro 8000 A809 series) work very well under Windows 7 (64 bit) for 2 years. I had a real paper jam this morning, removed the sheet criminalized through the duplexer at the back, opens all the doors/covers and ensured that all of them were well closed/Secretary. Now the printer tells me there is a paper jam and will not print. I swithched the printer market several times, with and without restarting the computer, and you press the reset button several times and even got the sheets of paper to be fed through the printer by pressing the reset and power button discount. However, I always get the error message "Paper jam", and the printer does not print.
Any suggestions?
After spending some time trying to get the orinter work I can now see that, although the upper paper rolls 'transfer' work in rolls 'drop down' inserting the paper from the bin are not. I guess the paper jam broke the roller mechanism and a new printer is necessary?
It doesn't sound like it needs to be repaired/replaced with what you described. If it is still under warranty, I recommend to contact HP support for options.
Tags: HP Printers
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http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-8&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1Windows 8/8.1 - How to solve printing problems in Windows
http://Windows.Microsoft.com/en-us/Windows-8/How-to-solve-printing-problemsWindows 8/8.1 - install a printer
http://Windows.Microsoft.com/en-us/Windows-8/install-a-printerWindows 8/8.1 - find and install printer drivers
http://Windows.Microsoft.com/en-us/Windows-8/find-and-install-printer-driversI hope this helps.
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Rob Brown - Microsoft MVP<- profile="" -="" windows="" and="" devices="" for="" it :="" bicycle="" -="" mark="" twain="" said="" it="">-> -
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my printer has a paper jam which I cleared, but it still says paper jam and print
Visit your site to the printer unknown, as his that support responsible cause, not win or MS
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