Printer ink system failure message all-in-one HP 6180

I can't print because of the error message following on my all-in-one HP 6180 printer screen:

Ink system failure. Refer to the documentation of the printer Oxc18a0201. I followed all the recommendations on documentation of the printer, such as: installation later HP updates, turn off the printer and remove the power cord, remove all the ink cartridges and then putting back in when prompted. Also, I rebooted my computer. None of these recommendations have worked. I need help! Thank you.

Hello Kah524,

I met your questions and we have a solution for this and you can try it, but that would apply only on starting with '0xC18A' and not '0xc19a error codes.

Try the following steps for Photosmart C7280:

A. - Press and hold the "*" key.

B. - Press the "#" and release both buttons.

Display should say "enter special key Combo".

C. - Press and release in sequence the buttons '1', '2' and '3 '.

Display should say "Support" and display the FW rev (something like R0631R)

Press and release the right arrow button until the display shows "Menu of the System Configuration'.

Press and release the OK"" button.

Display should say "hardware failure status. If it isn't there already, arrow above for "Hardware failure status"

Press and release the OK"" button.

Display should say "hardware failure status: clear." Press OK to erase.

Press and release the OK"" button. Message becomes "hardware failure (breakdowns) resolved state. Press Cancel to continue.

Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the 'ink system failure' is displayed. DON'T TRY TO PRINT AT THIS STAGE.

Using the power button, turn the power off and unplug the power cable from the back of the printer output and the wall.

Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first, and then to the back of the printer

Switch on the device. The printer may display message "USE POWER BUTTON CLOSING the PRINTER" followed by "Press OK TO CONTINUE". Press OK.

If the printer has already initialized, then go to the next step. If this isn't the case, the printer will start the "ONE TIME INK initialization PROCESS". Allow this process to do and not to interrupt. Once the initialization is completed, the printer print a Diagnostic page.

To check, features of the printer print a PAGE of TEST car. If SELF TEST prints, then printer is ready for use or installation of the software.

If the error is still there, or reoccurs replace the unit.

--------------------------------------------------​---

0XC19a error messages, the printer can be retrieved.

Good luck and if that fixes the problem please click on Bravo...

---------------------------------

Although I am an employee of HP, I speak for me.

Tags: HP Printers

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