ink system failure message for officejet 6500 a
I followed all the instructions and cleaned as described and now the last resprt is to "replace the print head. can someone tell me if this is supposed to happen after 10 months and where can I get one? The machine will not even scan with the error message.
Since you're still under warranty HP directly to HP.
Use this link to select your country, then call technical support.
Tags: HP Printers
Similar Questions
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Printer ink system failure message all-in-one HP 6180
I can't print because of the error message following on my all-in-one HP 6180 printer screen:
Ink system failure. Refer to the documentation of the printer Oxc18a0201. I followed all the recommendations on documentation of the printer, such as: installation later HP updates, turn off the printer and remove the power cord, remove all the ink cartridges and then putting back in when prompted. Also, I rebooted my computer. None of these recommendations have worked. I need help! Thank you.
Hello Kah524,
I met your questions and we have a solution for this and you can try it, but that would apply only on starting with '0xC18A' and not '0xc19a error codes.
Try the following steps for Photosmart C7280:
A. - Press and hold the "*" key.
B. - Press the "#" and release both buttons.
Display should say "enter special key Combo".
C. - Press and release in sequence the buttons '1', '2' and '3 '.
Display should say "Support" and display the FW rev (something like R0631R)
Press and release the right arrow button until the display shows "Menu of the System Configuration'.
Press and release the OK"" button.
Display should say "hardware failure status. If it isn't there already, arrow above for "Hardware failure status"
Press and release the OK"" button.
Display should say "hardware failure status: clear." Press OK to erase.
Press and release the OK"" button. Message becomes "hardware failure (breakdowns) resolved state. Press Cancel to continue.
Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the 'ink system failure' is displayed. DON'T TRY TO PRINT AT THIS STAGE.
Using the power button, turn the power off and unplug the power cable from the back of the printer output and the wall.
Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first, and then to the back of the printer
Switch on the device. The printer may display message "USE POWER BUTTON CLOSING the PRINTER" followed by "Press OK TO CONTINUE". Press OK.
If the printer has already initialized, then go to the next step. If this isn't the case, the printer will start the "ONE TIME INK initialization PROCESS". Allow this process to do and not to interrupt. Once the initialization is completed, the printer print a Diagnostic page.
To check, features of the printer print a PAGE of TEST car. If SELF TEST prints, then printer is ready for use or installation of the software.
If the error is still there, or reoccurs replace the unit.
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0XC19a error messages, the printer can be retrieved.
Good luck and if that fixes the problem please click on Bravo...
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Although I am an employee of HP, I speak for me.
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ink system failure message on HP Photo Smart C7280 all in one.
ink system failure error message # 0xt8a0106 on HP C7280 printer all in one
There is a document for the failures of the system of ink located here.
Follow the prompts, and let me know if this helps.
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Pass 'Ink system failure' message on C5180...
"Error 0xc18a0206. Refer to the printer documentation. »
Does anyone have experience with this issue?
Hello AIJmike734,
At this point if the article does not solve your problem then you will need to have the product repaired or replaced. You can contact HP for having your product repaired.
There are also several fixes mentioned in some other forum discussions that can help you. If they know it please let us be.
Failure ink system - error 0xc18a0206
The system failure error 0xc18a0206 for HP Photosmart c6180 all-in-one of the ink...
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Print head and Officejet 6500 ink system failure problems
I have the Officejet 6500 wireless and it won't print. It says ink system failure and head print seems to be missing or damaged. Today, I installed new HP ink cartridges.
Is it possible to check to see whether this printer is kaput?
There is a document with steps to help treat herelocated ink system failure messages.
So, for the question on the print head see the document here.
I hope this helps.
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Hi guys,.
I'll keep this short because I know that many have the same problem.
My C8180 is to give the dreaded ink system failure message.
Lots of error: "ink system has failed. Cannot print. Refer to the printer documentation. Error: 0xc18a0001. "Stop the power, then on again.
If I reset the State of the equipment via the secret menu, I am able to print an absolutely perfectly.
After you print it automatically makes a clean head thing (all noises) and used then print again (attempt to next print gives the above error).
If I reset again - I can print once very well (a copy color with lots of colors, a self-test or a print menu alignment).
He is 2 years old, so out of warranty, but I am furious that HP support tell me to throw it in the Trash because the print head is not replaceable!
I tried to replace all ink cartridges too.
Help, please!
Thank you
Matt
Scratch that... I FIXED IT!
Here is my solution which I hope will help others.
OK because the printer is capable of printing a fine print after hardware reset (via the secret menu), I found that the print head was indeed works very well. It is only when he has tried to clean itself that it developed the 'problem '.
So, I've had printed one... but it's a Word document, FULL of colors (just a whole page of colored blocks). I printed in high quality to use more ink.
This seems to have cleaned the heads by running a lot of ink through. The next time he tried to clean it does not error.
I know, I should work for HP :-D
Good luck out there, there is hope.
Matt
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HP Photosmart D7360 ink system failure error: 0xc18a0206
I tried to print a doc then do not use this printer for over a year. The ink system failure message appeared when I turned on the printer, so I replaced all the old cartridges with new ones. The message persists, and I can not print even a sample or Test page. My page to print remains in the queue. I tried to reset several times with the method of disposal of recommended power cord. Always with the same result, ink system failure error: 0xc18a0206. This machine is maybe just too old. After spending over $ 100.00 on new cartridges that would be very disappointing. I use a Sony Vaio under Windows 7 Home Premium laptop, but since I can't print a test or sample, according to me, that question must be in the printer. I'm holding off on the sledge hammer method for now. Help, please.
Hey hphippie,
I see that you are faced with an ink system failure error code on your Photosmart D7360. Looks like that sitting for a while can be brought to shame in the printer. I recommend following the steps outlined in the document below link for troubleshooting an ink system failure error code.
Let me know how it goes,
Jason -
I get the 0xc19a0042 ink system failure on my HP Photosmart B210 printer
I followed the instructions for disassembly and cleaning the printhead twice, as well as to disconnect and reconnect and the 0xc19a0042 ink system failure message continues to show and I can't print or scan with my B210 printer. I now seek to replace the print head, but could not find the info on all the links from HP that I have searchded. Any help suggestions greatly appreciated.
And if you are in the United States and want to order it from the hp online store: http://www.shopping.hp.com/en_US/home-office/-/search-Browse?SearchParameter=%26%40QueryTerm%3DPhotosmart%2BB210%2Bprinthead%26prodsubgrp%3DPrintheads&PageSize=15&SearchTerm=Photosmart+B210+printhead
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Photosmart C6380 printer (out of warranty) will not print. The '0xc19a0023 ink system failure' message. I followed the suggested solutions to transform the printer market; and the cleaning of the print head. The message is the same. An empty cartridge will cause this message? How can I be sure that a new printhead is necessary? I was unable to find information on the new printheads on HP website. Thank you.
Hello
To buy a new print head, you can try the HP part store
http://support.HP.com/us-en/document/c01609778
Hope this helps
Ciara
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Ink system failure MSG series HP C410
Have HP Photosmart Premium Fax e - all in one printer series C410 using Windows 7 Home Premium system. Changed the black ink cart. and received ink system failure. Follow-up what to stop printer and reboot. Same MSG ink cart are inserted correctly. Action repeated several times, same result.
Hi @sec2
I see you got ink system failure messages, despite your best efforts. I'd be happy to help you.
Please start with the procedure described in the following document; " "Problem with print head","printer failure,"'Ink system failure,' or ' 0 x ' r a 'C2 '.... "Control panel displays error on the printer
If you have performed all the steps in the document above and the problem persists, not one of HPs, my personal recommendation is to use the solution put forward in the next video. I suggest that if the printhead and the printer he are out of warranty. Hot water rinse printhead - HP ink printers of the series with removable head.
I have recommended this solution to others and have been successful, but I can't guarantee that this will solve the problem, it is a term of type line of effort. I hope it helps.
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HP Officejet 6500 E709n: HP Officejet 6500 E709n - ink system failure error message.
I have a printer HP Officejet 6500 E709n. I get the following error message when I turn on the printer:
'Ink system failure. "Please turn printer off, then on.
I then do as instructed and turn the printer off, but then the whenever I re - turn on the printer, I get the same error again. The printer is now fixed to the top and none of the buttons on the printer works except the Power button on / off.
Any suggestions on how to proceed?
Hi @recooke,
Welcome to the Forums of HP Support! I see that you can not use your HP Officejet 6500 Wireless. You get a printer fault to "turn printer off and then on again" you did without success.
Please perform a hard reset:
1. disconnect all cables and cards of memory in the printer. Unplug the power cord, directly from the back of the printer when the printer is still on.
2. unplug the other end of the power cord.
3. If there is a power supply on the power cord, disconnect one end and reconnect it.
4. at the end of 60 seconds, plug it directly into a wall outlet (not a surge protector or battery backup).
5. connect the power cord to the back of the printer.
6. the printer should automatically power back upward. If not, turn it on with the power button.7. try to make a photocopy (if your printer is an all-in one) before you connect the cables from the printer.
8. connect the other cables needed to the printer.
It is recommended that the printer is plugged directly into a wall socket to ensure a uniform level of power. Sometimes, when plugged into a surge protector or battery backup, the quantity of electricity is not received by the printer. Power problems can cause printing problems. It is particularly important to be plugged directly into a wall outlet with wireless connectivity problems, "sleep mode" and other power problems.
Any change?
If you still see the error, please check your Inbox. I sent you a private message on the Forums.
Response with the result. I hope this helps.
Just say thank you, please click the ' Thumbs Up ' button.
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Ink system failure Officejet 6500 (no error code specified)
Ink system failure Officejet 6500 (no error code specified)
I have turned off the machine on again (and it doesn't)
I turned off the computer and unplug the unit (and it does not fix it)
Without specific error code I'm not sure what to do
Hi CHCA. Your Officejet 6500 must be out of warranty? You can doublecheck the warranty status of your printer here: http://h10025.www1.hp.com/ewfrf/wc/weInput?cc=ie & lc = on -if it is still under warranty, you should not pay for a new printheaad.
But if your printer is no longer under warranty, you buy one a. The part that you really need to order an Officejet 6500, is CN643A. If you are in the United States, here are the HP part store page where you can order the new print head Assembly: http://h20141.www2.hp.com/HPPARTS/Search_Results.aspx?mscssid=C580393F30964EDD82B16A5C641BEC41 & Searchin' PartNumber = & SearchPN = CN643A
If you are not in the United States, start from this page: http://welcome.hp.com/country/us/en/wwhowtobuy.html , specify your country and search for CN643A.
Also, here is a support document that should help you with the replacement of the print head: http://support.hp.com/us-en/document/c01643079
I work with HP but my messages and responses are mine.
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ink system failure officejet 6500
make system failure ink on officejet 6500, changed the cartridges, activated and deactivated
I am writing to everyone affected by a FAILURE of the SYSTEM of INK message. I use a 6500 and my wife has a wide 7500 a carrige. The 7500 had an ink system failure. I tried everthing recommended with no luck. My wife needs a printer to work more than I do, I went to get out them. Given that the power supplies are the same I have left in place. Guess what? The 6500 came with an ink SYSTEM FAILURE as soon as it was powered by the power of 7500. I changed the power supply and everything works fine. I tested the 7500 on feeding of 6500 and no ink system failure more. I have not measured the voltage on the power supply that seems to cause the ink system failure, but I recommend you try a new power supply before you buy a new print head. Check ebay and amazon for a nice price.
Hope this helps someone else.
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Ink system failure error Code 0xc19a0013 HP Officejet 6500 has
Printer has stopped printing in black ink: get a gray tone or no impression. Get higher up the ink system failure error.
Reviewed the help pages and have installed new black ink cartridge, check the squares of all the cartridges, clean the print head menu Tools, removed the print head and cleaned manually, unplug the power supply etc. Considered the responses on the forum pages. A ran HP print and Scan doctor. I consider when buying a new print head or a new printer, any other suggestions? It's only black ink. I ran a test page and the black box of the ink is interesting: instead of going from the darkest to the lightest he's going from light to dark to light again. Thank you, Sue S.-S.
You're welcome Sue
See post below on Bob soak the printhead...
(1) get a pan and put 1/2 "of very hot (not boiling) water in the bottom.
(2) remove all ink cartridges, then remove the print head Assembly.
(3) gently put the printhead nozzles down in water and soak for 5 minutes.
(4) remove the print head and gently dry the electrical contacts.
(5) replace the print head in the printer and then reinstall the ink cartridges. -
The message on printer ink system failure
Have a message to get HP Office jet 6500 on printer ink system failure
Anyone? Thank you
Peebles
There is a document for ink system, for the Officejet 6500 failure, found here.
Hope it will help Peebles.
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