Printer send error reports all-in-one HP PSC 2355 'remove and check color cartridge '.

When sending of works for the all-in-one printer HP PSC 2355 of my laptop Acer Aspire with Windows XP and a USB connecton,

I get an error message on the screen flip to say remove and check color cartridge. I do this, but nothing has changed and now the switch does not work either as a result I can't do anything, it's just frozen.

If anyone can help I would be very gratefull, but please remember that I am a complete novice with these things.

Thank you

daisy70

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Hello daisy70,

Because the printer is frozen we will start by doing a reset of the printer. Instructions available via this link and posted directly below as well.

Reset the printer

Follow these steps to perform a reset of the product.

Tags: HP Printers

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