Printers HP 5520 and C3180 does not not in windows 7

From until about a week ago, BOTH printers worked fine.  Now won't be printed.  Can someone help me?

Please respond to * address email is removed from the privacy *.

Yes, you can get help if you answer the following questions.

1. what version of Windows do you have?

2. how and what each of the printers connected?

3. what happens when you try to print (if you get an error message, please provide the full text)?

4. What are the lights flashing, lit, or errors displayed on each printer?  If so, please describe.

5. what happened to your system little until the problem started?  For example, failure/power surge, malware attack, change cartridges, etc.

6. read the Guide to the user for each printer, then try to print a test page using the controls on the front panel of the printer (that is, not through the computer).  Can either printer print this way?

Tags: Windows

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