Printers won´t works after update from HP!

Hello!

New here and the Sweden so please forgive me for my bad English ;-)

My dad has a computer with several different printers attached to it. He did some advertising in his office work, such that it has a big HP printer (111 something), printer of a brother, a Dymo LabelMaker and a C822 OKI color printer. The computer is a HP Pavilion that the guy in the computer shop assembled for him. Works in Windows 7, it is converted to XP because some of our programs require it.

So, the problem is that last week updated HP (or not, because I think that the green bar stopped in the middle) something on his computer. After that, none of the printers worked!!! I have re-installed the Dymo and managed to do that work again. No problem. Done the same with the brother. Works like a charm. Downloaded the latest firmware for the OKI C822 and tried to print a web page. No problem. But then we opened a document in Microsoft Publisher 2007, which is the program that my father always use, and he has done this for the past two years. The won´t printer print nothing! A large yellow rectangle appears in the lower right corner, saying that "the printer cannot print the document" blah, blah. And the display on the printer even doesn´t the light upwards, it just says: ready to print. Nothing more. Please, help me with a solution... I tried a system restore on the eve of the update of hp, but the computer didn t want to go this way. Anyone... ?

That s true!

Tags: HP Desktops

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