Printing problem on deskjet 4510 with windows 8.1

I bought a new deskjet 4510 and have installed via usb on my desktop running windows 8.1. This isn't the impression through products of ms office word, excel etc. and either through wordpad. I can print Notepad files and pdf via adobe reader software.

I tried HP print and scan doctor who did not find any problem with the printer and print a test page.

I tried uninstalling and reinstalling, setting the printer wireless to the top but could not do print.

I looked at the help on this forum and also tried selective installation, disabling all services except when starting microsoft services, but the problem remains.

Help, please.

Hey @rshri7869.

Welcome to the Forums of HP Support!

I understand that you meet your HP Deskjet printing problems in advantage 4510 series e-all-in-one printer to your computer Windows 8.1. You have included a large number of useful information in your post, so thank you. After reviewing the troubleshooting you have already finished, I came to the conclusion that what you feel is a conflict of driver on your computer Windows 8.1. To fix this please follow the steps below.

How to add another driver:

  1. Open the Start screen (by selecting the windows start button in the lower left corner or by selecting the "Windows" button at the bottom left of your keyboard to the left of the 'Ctrl' key
  2. In the start screen, type "Devices and printers"
  3. If the option devices and printers automatically fills, click settings at the top right and then click on devices and printers.
  4. In the devices and printers folder right click on your series Deskjet 4510 and left click on printer properties
  5. Left click on the Advanced tab
  6. Left-click on new driver
  7. When the new window driver opens just hit 'next' until you see a list of manufacturers on the left and a list of printers on the right.
  8. Select HP as the manufacturer on the left
  9. DeskJet 9800 select the printer on the right. If Deskjet 9800 is only select "Windows Update" at the bottom left and once the update has been completed, you will be able to select Deskjet 9800.
  10. After selecting Deskjet 9800 hit next complete the new driver Wizard
  11. Under the printer properties window, select 'Apply' but do not hit OK
  12. Select the general tab
  13. Rename your printer in HP Deskjet 4510
  14. Click OK
  15. Finally, right-click on your Deskjet 4510 series once more and click on Printing Preferences
  16. Left click on the paper/quality tab
  17. Left click on the dropdown 'Normal' for the print quality down to the right and change its normal fast
  18. Press apply and OK
  19. Try to print!

Please let me know if the steps I have provided to resolve your problem. Good luck!

Tags: HP Printers

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