Of MagicJack Internet phone connection
IFor the first MB, 8 I only had MINOR problems with my MJ, and then all of a sudden couldn't re - connect. Their customer support is really BAD. Long story short, they finally sent me a replacement which I immediately plugged on comp. USB when I recv would be, but still wouldn't connect. It crosses all day & stages until the final updates & then told me "He had to plug the MagicJack into USB" which of course it already is. Their support went through all they can manage, (including a few improvements myself). Now, I seem to have everything including the way it is supposed to be, with the exception of it won't bring up the #1 thing I need, "sofphone" on comp. ACE program: (cdloader2.exe) & of course without that I am unable to use the GM, because that's how you are facing, or accept incoming calls via softphone keypad.
Does anyone have an idea of what I could try.
Thank you
Hello!
This gives a test... I had success with it on occasion.
Disconnect all USB devices and uninstall all software associated with the MJ device
reset
GoTo c:\windows find the "setupapi.log" file move this file to your desktop and rename it to setupapi.txt
reset
Follow the installation process of the manufactuer and test the device (make sure you're plugged this device directly into the PC... do not plug unit into a USB hub or a USB extension cable!)
.. .that know us if it works
A few other notes:
If you can... test this device in another PC... Make sure that the device is properly recording with the PC (you can use the GM on this other PC? if if the MJ device is very good) thanks, bob
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