Of MagicJack Internet phone connection

IFor the first MB, 8 I only had MINOR problems with my MJ, and then all of a sudden couldn't re - connect.  Their customer support is really BAD. Long story short, they finally sent me a replacement which I immediately plugged on comp. USB when I recv would be, but still wouldn't connect. It crosses all day & stages until the final updates & then told me "He had to plug the MagicJack into USB" which of course it already is.  Their support went through all they can manage, (including a few improvements myself).  Now, I seem to have everything including the way it is supposed to be, with the exception of it won't bring up the #1 thing I need, "sofphone" on comp. ACE program: (cdloader2.exe) & of course without that I am unable to use the GM, because that's how you are facing, or accept incoming calls via softphone keypad.
Does anyone have an idea of what I could try.
Thank you

Hello!

This gives a test... I had success with it on occasion.

Disconnect all USB devices and uninstall all software associated with the MJ device

reset

GoTo c:\windows find the "setupapi.log" file  move this file to your desktop and rename it to setupapi.txt

reset

Follow the installation process of the manufactuer and test the device (make sure you're plugged this device directly into the PC... do not plug unit into a USB hub or a USB extension cable!)

.. .that know us if it works

A few other notes:

If you can... test this device in another PC... Make sure that the device is properly recording with the PC (you can use the GM on this other PC? if if the MJ device is very good) thanks, bob

Tags: Windows

Similar Questions

Maybe you are looking for

  • X carbon 1 - Windows 8.1 - synaptic driver problem

    Hello I did a new install of Windows Enterprise 8.1 and I'm having a problem with the synaptic UltraNav driver. I use the latest driver from Lenovo (16.2.19.13 that says it supports 8.1). The issue is with gestures does not. When I go into the contro

  • Is it possible to prevent a user account with administrator privileges to modify other user (with administrator privileges) accounts?

    Original title: is it possible to restrict admin users not delete or edit other admin accounts? I would like to as suggesting that it would be impossible for other admin users delete or modify the statutes of other administrator accounts. Is there an

  • FDM hangs on the screen for editing during import stage

    When users try to import files via FDM, they see on the "Processing" screen... "and it seems to be time or something because it will stay on the screen until the user does something to refresh the screen. He also seems to be a problem when a user att

  • How can I cancel an installation of Adobe Acrobat XI?

    HelloWe bought 4 licenses for the same number of facilities. Now, I need to change the PC where a copy of Acrobat is installed. I uninstalled old PCs and I'm just the installation in the new PC, but Adobe shows that we still use all available license

  • Questions and answers

    Hi guys,. I was wondering if my solution is correct for the following problem. Solution:CREATE TABLE users (      id INTEGER PRIMARY KEY,      username VARCHAR(2000),      email VARCHAR(254),      signup_date DATE ) Note: email cannot be more than 25