Printing with an iMac

I am not able to print with my HP 5510v or a new wireless network HP4500 even when connected by usb. I installed the software for two twice printers CD and and everything that says it is OK, but will not be printed. Said that the 5510 is currently offline even when it's attached usb and 4500 says: error state. Both work very well on my HP lap top. I am very new to apple what I am doing wrong?

What version of Mac OS X?  If it's Snow Leopard (10.6) and unless your CD it says specifically supports 10.6 Snow Leopard, you must uninstall it using the option "scrubber":

Go to Applications/Hewlett Packard / click Uninstall HP
Click on continue
Highlight your device in the left pane
Hold down the Ctrl and Opt Cmd and click on uninstall
There will be a pop up that asks if you are sure you want to uninstall all hp software. (At this point, if you continue, all HP printers you have installed will need to be reinstalled)
Click on continue and let it finish

Restart your Mac

Now run a software update.

Then, remove and reinstall the printer in System Preferences, Print & Fax.

You do not have the software now since Snow Leopard as well print & scan drivers built-in. scan from Preview apps or Image Capture. Scan from the front panel of the printer does not work yet.

Tags: HP Printers

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