prints too far to the bottom of the page - officejet pro 8600

Have an officejet pro 8600.

Recently, when printing, two problems occur...

(1) the document printing starts printing about 1.5 "to 2" further down the page then it should. This translates into the lower part of the document is not printing.

(2) there is a crease/fold about 3 "from the top of the sheet.

It seems that the paper is loaded too soon or that actual printing is delayed.

We have cleaned all rollers and check the wheel star - no damage

Thanks for your help

Hello

I suggest you rework the printer.

Setup menu > tools > align printer

Let me know the results.

Tags: HP Printers

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