Pro book 450 G1: HP frozen at startup system information screen
A system of frozen HP Information screen appears at the beginning upward. He says 'Press ESC to go back', but nothing works.
Such screen started appering occasionally, and at first I tried scannig/repair HD surface, memory test, cleaning, vaccination, etc..
I also tried CTR + ALT + DEL, PWR 0, remove the battery, press F8 several times, but nothing works.
This machine has any title of protection installed and very low use. It remains static (does not move).
Can anyone help me?. Thanks in advance.
Hello;
Let me welcome you on the HP forums!
I read your post on your laptop not start and I wanted to help.
Here are a few troubleshooting steps you can perform to diagnose the problem: computer won't start (Windows 7, Vista, XP) | HP® customer support
Good luck
I'm a volunteer and I do not work for, or represent, HP.
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