Problem activating WebServices on LaserJet 500 M570dn

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• HP Laserjet 500 colorMFP M570d: printer HP Laserjet 500 colorMFP M570dn reflecting the situation of "on paper", but the paper is present.

  HP Laserjet 500 colorMFP M570dn reflecting the situation of "on paper", but the paper is present. Effects of several operating system platforms; 10, 7, 8.1, 2012 R2 server.

  We have this printer is installed on a server for printing on 2012 R2 server configuration. Everything works fine until today. The status on the side of things, regardless of the OS, OS shows the printer status is "on paper". Paper has been confirmed in the printer, cleaned rollers, test pages, copy made, etc. When you submit a print job, the State remains the same, just, the job is in the queue and does nothing.

  Any help would be appreciated.

  CRI_IT_guy

  When the software indicates out of paper, it's really tell you he lost communication with the printer. It could be a server problem.  To test since you already know that the printer works would print a printer configuration page and using the printer ip address set up on top of one of the computers as a local tcp/ip printer without going through the server, so the computer prints directly to the printer.  If it works, then your issue is network or linked servers.  Make sure that the address of the printer has not changed and also make sure that the spooler is running on the server.

• Given to zero cold/reset HP LaserJet 500 colorMFP M570dw

  Hello

  I clicked on the wrong country on the first installation of the printer.

  Now, I would like to correct the country, but the only way to change the country seems to bee if a cold reset/reset of the printer.

  How can you do a cold reset/reset with the printer HP LaserJet 500 colorMFP M570dw? I couldn't find the answer in the manual...

  Thanks for your replies

  GeHoGo

  P.S. This thread has been moved from Laserjet MFP and all-in-one - HP's Forums moderator

  What you need is a NVRAM or a Super NVRAM. Both will do the job for the same problem: initialization of memory NVRAM ATTENTION: all HP Jetdirect settings are also reset. Don't forget to print a Setup page before you perform initialization of the NVRAM. Make a note of the IP address that is listed on the Jetdirect configuration page. You must restore the IP address after a the NVRAM initialization. A the NVRAM initialization erases all data stored in the sections not protected from NVRAM. Perform initialization of the NVRAM resets the settings and the following information: ● all menu settings are reset to the factory default values. ● all location settings, such as language and national and regional, are reset to zero. After a the NVRAM initialization, reconfigure all computers that print to this product so that the computer can recognize the product. 1. turn off the product. 2 models of touch control panel: press and hold the lower quadrant right of the touch screen. Keep the depressed quadrant that you turn on the product. 3. when the Permanent storage Init. message appears on the screen, release the buttons. 4. when the product has completed the NVRAM initialization, it returns to the ready state. Super super initializing NVRAM NONVOLATILE initialization A restores the product for "generic" mode, in which you get at the factory. This means that you need to reset the language settings and country, when the product starts after initialization. A super NVRAM initialization erases all the data stored in the NVRAM protected and unprotected sections. 1. turn off the product. 2. press and hold the lower left quadrant of the touch screen. Keep the depressed quadrant that you turn on the product. 3. when the Permanent storage Init. message appears on the screen, release the buttons. 4 the super NVRAM initialization is completed, the product is in generic product mode.

• HP LaserJet 500 color M551 PCL: printer HP LaserJet 500 color M551 PCL6

  We had our color HP LaserJet 500 M551 PCL6 for a couple of years.  It has worked very well.  For the last two months, it keeps going offline (depending on the driver on the client PC).  He is in fact under tension and most when he's awake.  I was not able to find all the parameters that will keep online via the network.  I logged into the printer to see if I could find all the parameters.  The only thing I found was to tell him to wake up at 7:00 in the hope that it would help connectivity.  It helped, but it has not cured the problem.  I can ping any of the workstations, but they cannot print on it intermmitantly.  We use the Windows7 PC.

  I wonder about the network card in the printer?  I each printer set up a connection direct tcip (as this has always been the freest badly to connect to printers method).

  Only two options work most of the time to get the user online to the printer.  One is to turn off the printer and restart it, then most of the PC will recognize.  The other method is to remove the printer from the PC and reinstall the print driver, which works so far.  When re install the printer driver it auto detects the printer, but not as much as usual is discovered in the process.  Usually, I have to tell him that he has a jetdirect card, etc..  He then makes me to find the driver in it have list under HP disc.  It lasts longer that the other HP printers usually do.

  Any ideas would be appreciated.

  Your information has led me to the solution (I think).  We use a static IP addressing scheme.  DNS servers had changed so much since this printer has been installed.  I corrected them on the printer and wait that will correct the problem.

• LaserJet 500 color M551: Firmware upgrade - go directly or perform step-upgrade?

  I need to update the firmware on my printer (LaserJet 500 color M551). I'm new to support printers and it's the first printer, I need to update firmware on a client.  The firmware is version 2302908_435020. I need to upgrade to 2307851_000057.  There are about 4 or 5 versions between my current version and the latest version.

  Anyone know if I can go straight to the latest version or do I need to a stage-setting day?  I don't want to break anything if the versions break problem.

  Thank you.

  As far as I know:

  • Each version of firmware includes usually all fixes in previous versions of incremental firmware.
  • You can get the latest version of the firmware on the HP site - for your printer, it's the 2307851_000057 version you mentioned.

  I advise you to download and read the README file for this update of the firmware.

• HP laserjet 500 color edge to edge M551 / no bleeding / no margin / without borders

  I have a HP laserjet 500 color m551 but I can't figure out if I can print borderless or not.

  I found a setting in the called edge to edge printer which is turned off by default. I allowed him, but yet all of the prints have borders.

  I can't seem to find settings in print drivers (CLJ_M551_sw_win_driver - installer_13284.exe) where I can check without borders or edge to edge or something like that.

  I am running windows enterprise 10 and downloaded the latest PCL6 driver 21 November.

  any help would be appreciated.

  The real reason for the design is the fuser unit.  Since the paper width is 8.5 inches, there must be 'play' on each side of the fuser unit and toner to reach the edges of each leaf would contaminate the edges of the path of the fuser unit and the wire time cause jams or other image quality problems.  However if the user had to buy a large format color printer laser that handles paper up to 12 x 18, bleed will be possible on paper up to 11 x 17.  Letter-size paper will allow bleed because it feeds using the side of 11 inches from the leading edge.  Also inkjet printers will bleed because unlike toner for LaserJet inkjet printers use a liquid ink which dries and does not heat to join the book.  Some inkjet printers use heat to dry the ink faster, but it of a different technology and won't cause problems with bleed.

• LaserJet 500 color M551 PCL6 - Toner level error

  I love my LaserJet 500 color M551 but I'm having a problem with the black toner level.  I went to spend the night to have a level of about 50-60% to 10%.  Literally from one day to the next.  I had just checked the levels during the night and the next day the black toner was low.  My use is very light.  According to the page using the number for the monochrome is 1 668.  Total is listed at 3 487.  According to the supplies Status Page 3 543 pages were printed with black and 2 154 ink with the 3, various tonic color.  The only chance 3 543 a to be healthy is if black was included in all color prints so total use of black toner without color would be in the area of 1,400 pages.   There is no way we printed 3 543 black pages and more 2 154 color pages.  We had this printer at 14 months.  We get a new pack of 500 pages about every 2 to 3 months.  At the absolute most, we printed 3 500 pages total.  Most of our impression is heavier on the color.  In fact, we have done a large number of color prints full page.  But given the way we print color is about where we might expect.  And when the black toner showed the 50-60% it was where we expected.

  So what happened? Why our drop of toner level to 10 percent from one day to the next?  I tried the cat with the support, but they did lose one hour of my time and absolutely nothing accomplished.  The service was terribly slow that it was as if a person has worked 3 or 4 cats at the same time.  So I tried it and vain.  The support representative suggested that I swap cartridges.  I don't have a spare those for Exchange.  It made absolutely no sense to me to buy a cartridge of 160-$180 if he could sit on a shelf for a year while waiting to get used.  I certainly don't want to buy and open a new toner cartridge just to know, nothing was wrong with the other.   So the line of background here is... someone has suggestions?  How will I know what is the real level of toner?  Is there a way to reset the levels?

  Better yet. Someone has this model of printer and a black toner empty known cardtridge?  If yes do you know the exact weight of a cartridge empty in ounces? I also want to compare this to the full weight of this model cartridge at 100%.  If I had these two weight I would be able to calculate the exact amount of toner remaining.

  Here, any help would be greatly appreciated.

  I have a simple solution to your problem: just keep printing.  There was problems with the guarantee of toner system where there are sudden jumps in reported toner level, like what comes to live.  Unfortunately, we do not have a foolproof system for reporting levels of toner, and there is no method for re - calculate and declare a correct level in your cartridge.  Toner templates does not rise, they count only down.  When you eventually replace the cartridge, it will start again at 100%.

  The good news is that you have not suddenly lost all life of the cartridge, it looks just like that.  Your printer will continue printing normally, and the toner level be at 10% for a long time.  When the black cartridge is in fact less than 10%, the pledge starts counting down again.  I'm sorry to see this problem coming up for visitors, but it does.  There is nothing wrong, except the black toner level reported.  I know this isn't a great answer, but it is the best I have.   I'm glad you like your printer - try to ignore the level of toner for awhile.

  Best regards

  Alan_R

• Microsoft Word Art Glitch - Laserjet 500 M551n

  Hey everybody,

  We had a problem with our printer HP LaserJet 500 M551n. The problem we have is that when print us multiple copies of some documents containing the word art, words are spell wrong. We have the art of the word correct but covered upward with back stripped of mailboxes. (these boxes appear colorful while parsing). This only happens when multiple copies are printed.

  I feel like I've tried everything to fix this. I contacted HP Support and went through the standard troubleshooting, I upgraded my printer to the latest version of the software, I tried to change what seems that every available option to be changed and still printing outs have this black box on the second printing. I don't know where to go next.

  I think the key to this problem is the fact that it happens after the first edition (which comes out perfect). Something needs to happen when the following pages are served, but I don't know what. It is the same document that we always printed fine with old printer (HP 3525). We need to print files such as these 100's at the same time as a part of our business, billing, so we can not just go one at a time.

  Here are some pictures of what looks like the document on its first printing and each copy after. Has anyone seen this problem before? Is there anything else I can try?

  Operating system - Windows XP Professional

  

  

  If you could "print to a file" one of the untrusted documents (multiple copy), I could scan the file resulting .prn and may offer the underlying cause, in what concerns the printer "orders" generated and sent to the device.

  But as it is probably (definitely) a driver error, the only resolution would probably be a updated - driver and it is unlikely to get updates now for the drivers Windows XP.

• Is it possible to change the default print on a HP LaserJet 500 printer M551 color tray

  Hello

  Is it possible to install the default print to the HP LaserJet 500 color printer tray M551 be impression tray 2 times online and live?

  If so, what would be the best way to go to implement?

  Thank you

  Hi thanks for taking the time to answer.

  In the end, I gave a call to HP support, and they explained to me that the default tray will always be Tray 1 if it is open, and if you add additional bins, one at the bottom will become the default tray.

• HP LaserJet 500 M525DN: HP LaserJet 500 M525DN

  We are considering purchasing the HP LaserJet 500 M525DN Copier. Before you buy this Copier, I was wondering if there is a way to change the option to print double-sided (standard) to the single page of copies. I know that the user could make this change for each print job, but I'm lookng to see if this can be reversed duplexing to single copy as the default for all 10 computers assigned to this Copier.

  Thank you for the information.

  It is definitely something that you can set in the default settings for this printer. You can learn more about the default options of the user manual here, page 98.

• LaserJet 500 m551 no project don't print option on Mac OS x 10.7

  We use a range of HP LaserJet 500 m551 color printers in my office and it takes too long for the photos to print. When you print a picture of a Mac OS 10.7 (jpg) images, there is no option to print a "draft" or the low resolution copy. The only option is a 1200 dpi or 3600 which takes several minutes. I have looked in the setting of printer options and don't find paper quality, management of the colors that are not useful for this purpose.

  We have the prints in color printing on plain 8.5 "x 11" page, so choose a grey scale or black & white version is not only useful. We need to print these quickly so that our staff can consult the arranged on tables for selection purposes.

  All of the Apple software is up to date, and the HP printer driver is up to date also. Most of the photo files are large - 2 MB or more - allowing for high quality printing on a press when selected for our magazine advertising.

  When I print the same photo from a PC, I have a version of the project option and begin printing immediately.

  By HP support by phone, I was told that it is a limitation of the application or the program and not the printer. That makes sense (iPhoto on the Mac vs. Windows Live Photo on the PC), however, our previous HP LaserJet printer offers a print project option in iPhoto that suggests a limitation of the driver for me.

  We will replace the printer by another speeding up the Mac printing unless this can be resolved. Help is appreciated and/or a printer recommended for the Mac.

  Thank you

  Mary

  I'm sorry, but to get your question more exposure I suggest posting in the trade forums since it is a printer. You can do so at http://h30499.www3.hp.com/hpeb/

  I hope this helps.

• HP LaserJet MFP M525 500 and. : felt for drivers HP LaserJet 500 Multifunction (color)

  Hello

  I need to get the drivers for the two following ACM:

  HP LaserJet MFP HP LaserJet 500 Color MFP M575 M525 500

  I need em for Windows 7 Pro 32-bit and 64-bit, preferably 64-bit. I can't find corresponding anythging on HP web pages.

  I don't know if it would work with the Universal Printer PCL6 Drivers?

  Can someone explain me or send me any links where I can download the drivers?

  Thank you very much

  Hello

  M525 download below the full features software (it's for the two 32 64 qnd):

  http://h20564.www2.HP.com/hpsc/SWD/public/detail?sp4ts.Oid=5118274&swItemId=ds_105339_3&swEnvOid=4063#

  And this link is for the M575:

  http://h20564.www2.HP.com/hpsc/SWD/public/detail?sp4ts.Oid=5118243&swItemId=fp_105434_3&swEnvOid=4063#

  Kind regards

  Shlomi

• HP laserjet 500 color m551: hp laserjet 500 color m551

  I have a hp laserjet 500 m551 color model, whenever I put the power 'ON' it's about list of disk check 100% on the display panel. I tried to push the switch but it does not. Thank you

  Do a firmware update using the procedure of walkup usb.  See the link below:

  FTP://FTP.HP.com/pub/networking/software/pfirmware/readme_cljM551_series_fw_2300333_378011.PDF

• LaserJet 500 m551 - print CMYK color

  Hello!

  I need to print separations on m551 color LaserJet 500 files.

  In particular, I file separations there was only CMY colors.  And black color (gray) got to mix C, M and Y.

  I had used PLC and PS driver, changed options, but printer uses all colors. Black color in use, I have seen on the photo printed by microscope.

  What should I do to correct printing?

  Best regards, Alexander.

  I'm sorry, but to get your question more exposure I suggest posting in the trade forums since it is a printer. You can do to Printers - LaserJet. Click new message.

  I hope this helps.

• Printing problems with my HP LaserJet 3200

  I'm having a problem with my HP LaserJet 3200. Or maybe with my laptop? Sometimes when I try to print, it shows an error in the printer status area and no ready button flashing on the printer. If I cancel the print job, disconnect the USB printer for 5 to 10 seconds, plug it in again, and then click Print - it works. I can print, copy and scan, so I'm hesitant delete the printer and add it again. I use Windows 7 64-bit. I have the above work around, and this may seem trivial it will work eventually, but I was wondering if anyone has any ideas to solve the problem. Thanks for your help.

  Hi Jwill,

  Thanks for posting on the Microsoft community

  We understand that you have problems with printing. We would be happy to help you with the problem. Printing problems can be caused by cables that are not connected correctly, problems with the settings, damaged or adapters wireless or incompatible printer drivers or missing updates. This tutorial does not cover printing problems related to specific applications. Printing problems can be caused by cables that are not connected correctly, problems with the settings, damaged or adapters wireless or incompatible printer drivers or missing updates.

  In order to better help you, please let me know some details:

  What is the error message you get when the printer no longer works?

  Method 1: Run the fixit:

  Diagnose and automatically fix problems printing and printer

  http://support.Microsoft.com/mats/printing_problems/

  Method 2: delete the printer spooler and select the spooler service
  Step 1
  a. Click Start, type "Services.msc" (without the quotation marks) in the Open box and click OK.
  b. double click on "Printer Spooler" in the Services list.
  c. click on stop, and then click OK.
  d. Click Start, type "% WINDIR%\system32\spool\printers" in the opened window and delete all the files in this folder.

  Step 2
  You must be logged on as administrator to perform these steps.
  a. open administrative tools by clicking the Start button, then Control Panel. In the search box, type administrative tools, and then click Administrative Tools.
  b. double-click on Services. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
  c. right-click on the print spooler service and then click Properties.
   
  Method 3: you can follow the link that will help you solve the problems with the printer below.

  http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  Please reply with the results so that we can help you.