problem at startup of the laptop

Whenever I have my first computer statr, it seems that it starts normally, but just after the hp logo a blue screen appears a TI said: "there is a problem n restart again" and just below another line says that System_error_exception... After this restart the computer laptop again n this time it stars normally and don't suffer no screen problem , but shortly after I knew low n start again he repeats the procedure, please tell me what I'm doing?

Hi @Abhinav_Vishen

Welcome to the HP Forums!

It's a great place to find answers and information!

You have the best experience in the HP forum, I would like to draw your attention to the Guide of the HP Forums Learn how Post and more

How can I find my model number or product number?

I understand that at the start, you receive a System_error _exception and the computer restarts then boots into Windows and works fine until you stop and restart date which he repeats the question.

First of all, I ran the HP Support Assistant to search for updates.

I'll try also test for problem of memory. HP Notebook PC - hardware failures (Windows 8) screening

(), It will be under the components section)

You can also check for compatibility issues. See what works  (from windows .com)

Then, I would try a HP PC - refresh your PC to solve problems (Windows 8)

Good luck!

Tags: Notebooks

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