Problem by acknowledging an instrument in series with a USB adapter in NIMax

Hi Forum,

I have an instrument designed to be controlled via a signal with a RS232 cable series and I try to get NIMax to recognize and send test orders.  My laptop (running Windows 7 Enterprise) has no serial port so I use a USB adapter to connect.  When I could not initially the device appears, I searched online and find suggestions that I should install the NI-VISA driver.  I downloaded and installed, but it does not help - to open VISA test panels is greyed out and it indicates that the unit is 'away' even when it is plugged.  When I open the control panel interactive of VISA directly, the device appears as a question mark, and if I double click top, it says the following:

Error opening resource:
ASRL10::INSTR

VISA: (Hex 0xBFFF0011) insufficient location information or the device or resource is not present in the system.

Any thoughts on how I can get my PC to communicate with the device?  Thanks in advance for your help.

Erica

EricaK wrote:

Thanks for the tip, I didn't know that I needed to install a driver for this.  Do you know if a general device like this driver will work.

You need to install some drivers Windows are necessary for your USB-serial adapter (should have with the adapter).  Once Windows detects the serial port will be MAX.

Tags: NI Hardware

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