Problem check out of Acrobat Pro XI

Similar Questions

• Problems to download Adobe Acrobat Pro, Mac, Photoshop CS5 lost

  I load Adobe Acrobat Pro, and as it seemed not to be download (taken too long) I forced quit. It has disappeared from my computer and I can't reload. 131:4 also my Photoshop CS5 error code disappeared! I have it in my system, but as it was responsible for Adobe because of problems with my old copy, I don't have a code to recharge > help where can I go?

  treegirl wrote:

  I don't have a code to recharge...

  I do not understand what this means; you do not have your serial number?

  To download Acrobat and CS5 go to https://helpx.adobe.com/download-install.html

• Problem with activation of acrobat pro after PC crash

  Hello

  I have a key for my CS3.3 master collection. After that my laptop I installed master collection and acrobat pro again. Unfortunately, I wasn't able to disable the software on my old laptop because of the accident. Photoshop etc works fine and I was able to activate it but when I run acrobat pro, I get the message that my key is installed on 2 PC and I can't use it once more. I have this key many years ago and I already had a problem in the past with my old computer. I was sure I disabled all of the adobe products, but maybe I forgot to acrobat pro. What possibility I have to use this key again. Adobe Live-Support told me that this version is no longer supported and I have to ask in the forum. Please help me!

  Thank you very much

  You will need to contact Adobe for them to reset the activation. I hope that you have saved as they want to confirm the problems for the fix.

• Problems with opening files Acrobat Pro 9 PDF

  Hello. We use Acrobat Pro version 9.0.0 to convert our files of Word of documentation produced in PDF format. In recent weeks, our clients report a problem more with the opening of these files. We usually deliver those on a DVD with Acrobat Reader 5 or an older version. (Please do not ask me why we are always on these older versions!) Anyone done the experience of similar problems with Acrobat Pro 9 PDF files and older versions of Acrobat Reader? Acrobat Pro version 9.0.0 works without problems with the most recent Acrobat Reader 9.1 download?

  Please post your comments. Thx a lot - Kay

  You must save them to be backward compatible. You can only set your printer Adobe PDF option. In Acrobat, you do not save, but use reduce the size of file or PDF Optimizer for backward compatibility. You might have added something that was specific AA9 that causes the problem. Depends on if you create forms or what. When you are dealing with a company, it's probably a good idea to keep backward compatibility at least version 6, but it looks like 5 for your case if you distribute Reader 5 on the CD. I maintain AA5 compatibility of files that I create.

• Test media check out cable - Satellite Pro A10

  Hello

  If anyone can help me, I would be most gratefull.
  I just installed a Western hardrive digital 120 gig on a toshiba laptop Satellite Pro A10 on XP. at first start it comes up with this media test failure check cable.

  It takes time to boot into windows, then the sound of windows appears about 10 seconds after office charge up. any help on this?

  Also the DVD rom drive does not read DVD only CD.

  Model DVD is SD-R2412

  And y at - it anyway tke that windows loads faster and it should install the driver sound max or the Realtek AC.

  Can someone let me know ASAP thanks syclonus.

  If you order the boot priority and start first of all of the HARD drive you will get this error more.
  Then will the BIOS with the ESC key and change it.

  Did you test different DVD in the drive? I think it might be a hardware problem. For a long time, I had a similar problem, my drive wrote DVD CD only.

  There is a lot of advice how to make Windows faster. I can give you the same examples: defragment your HARD disk, check to see how many programs is in the msconfig startup folder. Disable or remove any programs you don't need.
  In addition, you can disable all services that you don't need (run > services.msc). Make sure what you do, but I always disable updates automatic, Security Center, time Windows, help and support, themes and so far away.
  Clean the registry. To do this, I always use the CCleaner tool. A very good tool and it s freeware.
  And if make you faster Windows startup sound comes perhaps at the right time.

  All the drivers, that you can get on the Toshiba site. It of not necessary to install one or several sound card drivers.
  http://EU.computers.Toshiba-Europe.com

• problem checking out items 14

  I am trying to extract items 14 c:\elements14 folder.  Get the message "this is a problem when extracting the files.  Check the available space... and write privileges... '.

  I am the administrator and have a lot of disk space.  I bought this download directly from Adobe, on Sunday, but has not tried to install so far

  You probably have a download incomplete/corrupted.  This should be about 1.4 GB.

  Re-download and try the install again.

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
  • Captivate: 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• Problem with upgrade to Acrobat Pro 11 with discs

  I want to improve since acrobat 10 standard Acrobat 11 DC pro.  Acrobat standard 10 was OEM, so I don't know the serial number. I tried to install the facility on the installation disc, and he complains in double old product.  Why can't Adobe get the serial number of the product installed and delete it and do the upgrade?  What should I do about it? Thank you.

  You don't have the serial number. OEM product has generally serial numbers. Contact the OEM manufacturer. (After the fact, I don't know if the OEM product is eligible for upgrade pricing, but I don't remember seeing an exclusion).

• With the help of VBA - check to see if Acrobat Pro is open on the computer of the users

  Hi all. I have an access request that generates a lot of single page PDF reports in a folder on the user's computer, then when it's over, it combines all files in a single pdf file on the desktop of users. If the user has left open Acrobat Pro before it begins to run reports, when it starts to try to combine the files, he will receive an error message.

  I would check if Adobe Acrobat Pro is open from the beginning of the routine, so that the user doesn't have to spend as much time regenerating reports yet. I was not able to find the VBA code that will do this. Can anyone help?

  Thank you

  David

  Hello test screen name. I do catch the error and generate a friendly error message to ask the user to close Adobe Acrobat. The problem is, according to the criteria they choose for the report, it might take 5-10 minutes before you still see this error because of the hundreds of individual reports pdf it takes to generate. It is not until my code is ready to combine these pdf files they see the message. So, it is not really an error of execution, so to speak.

  But, I found the answer to my question and I wanted to share with everyone. The answers are found here:

  API: Whether an application is running

  API: Get the class name of a running application

  What I did, is to paste all of the code in these 2 pages in a new module of access. Then I made sure that Adobe Acrobat is loaded on my machine. I ran the fEnumWindows() void and it printed all my open programs class names. I got the class name for Adobe Acrobat, which is AcrobatSDIWindow. Then, I modified the select case statement in the following function, to include the Acrobat of the string and the name of the class:

  [code]

  Function fIsAppRunning (ByVal strAppName As String _

  Optional FActivate As Boolean) As Boolean

  Dim lngH As Long, strClassName As String

  Dim GNLX As Long, lngTmp As Long

  Const WM_USER = 1024

  On Local Error GoTo fIsAppRunning_Err

  fIsAppRunning = False

  Select Case LCase$ (strAppName)

  Case "excel": strClassName = "XLMain".

  Case "word": strClassName = "OpusApp".

  'Access' box: strClassName = 'Omain '.

  Case "powerpoint95": strClassName = "PP7FrameClass.

  Case "powerpoint97": strClassName = "PP97FrameClass.

  Case 'Notepad': strClassName = "Notepad".

  Case 'acrobat': strClassName = "AcrobatSDIWindow."

  Case "wordpad": strClassName = "WordPadClass."

  Case Else: strClassName = vbNullString

  Select end

  If strClassName = "" then

  lngH = apiFindWindow (vbNullString, strAppName)

  On the other

  lngH = apiFindWindow (strClassName, vbNullString)

  End If

  If lngH <> 0 Then

  apiSendMessage lngH WM_USER + 18, 0, 0

  GNLX = apiIsIconic (lngH)

  If GNLX <> 0 Then

  lngTmp = apiShowWindow (lngH, SW_SHOWNORMAL)

  End If

  If fActivate then

  lngTmp = apiSetForegroundWindow (lngH)

  End If

  fIsAppRunning = True

  End If

  fIsAppRunning_Exit:

  Exit Function

  fIsAppRunning_Err:

  fIsAppRunning = False

  CV fIsAppRunning_Exit

  End Function

  [/ code]

  Now I can just send 'acrobat' this function to see if the application is open.

  Sincerely,

  David

• Problem reinstalling Adobe Acrobat Pro XI

  Failure of hard drive of my MacBook Pro & I downloaded after getting a new hard drive and tried to reinstall Adobe Acrobat Pro version XI full that I purchased in 2014 but it gives me a window titled update the number of series & indicates that my serial number is valid and asks me to select a product from a drop-down list. The only problem is that Adobe Acrobat Pro XI is not listed in the drop-down list. Help, please. Thank you.

  It shows the message that you have found that you install using an upgrade license.  The version that you choose in the list must be the older version that you upgraded, and then you will need to provide the serial number as well.

• Thumbnails not working not not on Adobe Acrobat Pro DC

  I just upgraded to Acrobat Pro DC Cloud Creative and now I can't see the thumbnails.

  Also noticed this post: file preview thumbnails do not work for files Acrobat DC in Windows Explorer

  It is unacceptable to Adobe; Please tell us the reason to not include this feature and status to a difficulty.

  AS SOON AS POSSIBLE.

  GJN

  They care not RiesG, I had a cat of 1 h with the support and everything what they tell is the feature has been deleted, and you can fill out a request form on the next version. Fat lot of good. Here is a part of the transcript for your amusement:

  Info: you are chatting with 'Ankit Verma' now
  Geoff Napier: Hello
  Geoff Napier: I can't display thumbnails with my new version of acrobat pro DC
  Ankit Verma: Hello. Welcome to Adobe Technical Support.
  Geoff Napier: I have subscription CC
  Geoff Napier: Need fixed as soon as possible
  Ankit Verma: You are not able to see the preview of the pdf file.
  Geoff Napier: All I see is Adobe symbol
  Geoff Napier: Your file has been successfully downloaded: Capture.JPG.
  Geoff Napier: See attached file
  Ankit Verma: This feature has been removed from adobe.
  Geoff Napier: why?
  Geoff Napier: It is essential
  Geoff Napier: Are you there?
  Geoff Napier: Why the clear function?
  Ankit Verma: Yes, I'm here.
  Geoff Napier: Why the clear function?
  Geoff Napier: Function is essential
  Geoff Napier: Can escalate this support to your manager?
  Geoff Napier: Someone who can fix it?
  Ankit Verma: You can fill in the form to add this feature in acrobat xii.
  Geoff Napier: Sorry, I don't understand. I need this fixed feature in my current version.
  Geoff Napier: The current version is broken and does not work
  Geoff Napier: This isn't just a new 'wishlist '.
  Geoff Napier: He has done it before, now I need it in my current version.
  Geoff Napier: Can escalate this support to your manager?
  Ankit Verma: You can install the software free adobe bridge to see the preview of pdf files.
  Geoff Napier: Adobe bridge will allow me to see the previews in Windows?
  Geoff Napier: And everything else works still the same as it does now?
  Ankit Verma: Yes.
  Ankit Verma: With adobe bridge, you will be able to see all the previews of PDF files and images as well.
  Geoff Napier: I'm downloading now. Want to stay on the cat, until he downloaded?
  Geoff Napier: So, I can check?
  Ankit Verma: sure.
  Geoff Napier: ok, now it is downloaded
  Geoff Napier: How does it work?
  Ankit Verma: launch the software.
  Geoff Napier: Yes
  Geoff Napier: And then?
  Ankit Verma: You will see all the previews of pdf.
  Geoff Napier: I want to see them in Windows
  Geoff Napier: No bridge
  Ankit Verma: You see them in bridge not in windows, and if you want to see preview you need to activate the preview for windows pane.
  Geoff Napier: I don't want not overview, I want the thumbnails in windows.
  Geoff Napier: I don't like being able to see them in bridge
  Geoff Napier: this is not the point
  Geoff Napier: I need to see the thumbnails in windows
  Ankit Verma: You will not be able to see in the windows.
  Geoff Napier: You can climb this support ticket?
  Ankit Verma: But you can ask for the feature request form.
  Geoff Napier: I need to be able to see the thumbnails in windows
  Geoff Napier: I don't want a new version
  Geoff Napier: I want in this version
  Ankit Verma: Yes, you can request this feature.
  Geoff Napier: I need ASAP
  Geoff Napier: You can climb this support ticket?
  Ankit Verma: of course I can do.
  Geoff Napier: thank you
  Ankit Verma: https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
  Ankit Verma: Click on link above to fill out the wish.
  Geoff Napier: Sorry, see this:
  Geoff Napier: Your file has been successfully downloaded: Capture2.JPG.
  Geoff Napier: IE I have to talk to you
  Geoff Napier: This isn't a wish
  Geoff Napier: This is a technical support request
  Ankit Verma: This is a feature you want to add.
  Geoff Napier: No, it's a technical support request
  Geoff Napier: He was working, now it does not work
  Ankit Verma: Have you installed acrobat dc?
  Geoff Napier: Yes
  Ankit Verma: This feature has been removed from adobe.
  Ankit Verma: IF you see this form
  Ankit Verma: He has to select the particular software.
  Geoff Napier: Ok, you can climb this ticket for technical support to someone who can resolve this technical problem, by restoring the function
  Ankit Verma: I am climbing the case to the next level.
  Ankit Verma: Maybe soon we can get this feature in the next update.
  Ankit Verma: But again, you will need to fill out the feature request form.
  Geoff Napier: ok, I'll stay online while you climbing it
  Ankit Verma: I increased the case and we will answer you within 2-3 days with the solution.
  Geoff Napier: I welcome the resolution in 2 or 3 days!
  Ankit Verma: sure.
  Ankit Verma: Is there anything else I can help you?
  Geoff Napier: well, I have not had my problem of thumbnails with Acrobat Pro DC sorted.
  Ankit Verma: of course, we will try to resolve it.
  Geoff Napier: thank you!
  Geoff Napier: I welcome the resolution in 2 or 3 days!
  Ankit Verma: Please contact Adobe. Good bye.

• Acrobat Pro 9.5.2 no updates available (to 9.5.3)

  Since reading the release of updates of January 8, 2013, I tried to update Acrobat Pro 9.5.2 9.5.3 to but "Check for Updates" in help invariably returns "No updates available."

  I downloaded the manual update, but I try to get the check for updates of work to avoid always having to manually update the product.

  I first checked Acrobat 9 Pro and when that could not find the update first decided to update Acrobat Reader and subsequently checked frequently rechecked Acrobat Pro and still have the problem of not finding the updated version.  Reader X set to update from the previous version to the current 10.1.5.33 I'll probably kill to get to 11 player.

  Thought to uninstall Acrobat Pro produced for me, but the process of update to Acrobat 9 Pro has proved to be extremely heavy due to a large number of updates that must be successively updated not to mention a very slow process, because the original for Acrobat 9 Pro updates were not incremental and complete software replacement necessary.

  I tried the option fix for Acrobat 9 Pro, but only wasted my time and did not correct the problem.

  Windows 7 64-bit.

  Thank you

  The update works well and it updated my player to 9.5.3 without any problem. You may try to update your product.

  And, if your Acrobat licenses does not work, try first fix the programs option in the control panel.

• 32-bit installed on the 64-bit computer?  Acrobat Pro DC

  Make a trial of Acrobat Pro DC on my book of Microsoft Surface, all initiated from the Adobe site.

  Noticed the installed version is 32-bit, but it should be 64-bit. Don't want to click on 'buy' if he'll let me the wrong version. Please notify. Thank you.

  Turns out that Acrobat Pro DC is only available in 32-bit for Windows. There is a 64 bit version for Mac. Seems silly, but that's how it is. From the Adobe site:

  Acrobat 64-bit CC is compatible?

  Yes. Acrobat runs as a 64-bit Mac application. Acrobat on Windows is a 32-bit application that can run and has been tested on 64-bit versions of Microsoft Windows 7, 8 and 10, and Windows Server 2008 and 2012.

• Adobe Acrobat Pro DC deployment

  Hello

  We have a problem to deploy Adobe Acrobat Pro ms in or the environment. Our client are Windows 7 Enterprise x 64 AD and SCCM 2012-controlled.

  When we are deployment or do a manual installation of the PDF printer is missing.

  After some tests, I learned the following.

  Microsoft has a feature that you can add the path of unity in the registry. We use this function for a bank pilot plant. If you have several path printer PDF installing device fail.

  I am using the wizard. But my problem is now solved. Is a strange problem.

  In our central drivestore contains a former driver for the printer its contains a ntprint.inf file. Adobe drivers trying to use the ntprint.inf file in the driver instead of the local to c:\windows\inf store.

  When we removed the driver in our central store driver the installation of Adobe acrobat works.

• Acrobat Pro XI does not open. Cannot turn off. Help, please.

  I use Acrobat Pro XI on PC Windows 8.1 since January 2014 with no problems.  Now suddenly Acrobat Pro XI open at all!  For some reason any reader XI has also been installed and would open a PDF if specifically asked when this become a problem, so I uninstalled the drive where he was being stupid.  Now I can't open any PDF file at all.

  Acrobat Pro XI was purchased outright, as a stand-alone license (vs part CS6 etc. and not as a subscription service) and I can't open the program, I can't disable the license and uninstall/reinstall.  And of course I can't do it via another program I don't have CS6.

  I have CS6 on my Mac as a subscription service, but the Mac and Windows versions were coexist on my account since January so I see no reason why there is a conflict now.

  The typical solution is to run repair from the control panel > programs & features. You could also try to download the updates and see if updates fixes the problem. Try first the repair (if you tried to drive). The updates are at http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows. With XI, they began to make the cumulative updates, so 11.0.10 should do the job. I know that you can install 11.0.09 and then update to 10, if necessary. When you do the repairs and updates, disable the anti-virus if possible (not sure how to do this with the Defender).

• Buy Acrobat Pro Win ESD through TechSoup XI.  Clicked links and of the steps taken. Problem, he asks us to choose what we want to download, and there are no Acrobat XI Win ESD in the product list. At TechSoup to purchase check. Help?

  Buy Acrobat Pro Win ESD through TechSoup XI.  Clicked links and of the steps taken. Problem, he asks us to choose what we want to download, and there are no Acrobat XI Win ESD in the product list. At TechSoup to purchase check. Help?

  It's... See 11 English Pro (for Windows). Your Dah!