Problem connecting to the network

Hello

I have Windows 7 Home Premium. My problem is that my computer connect to my local network: it says unidentified network.
I have tried everything I found online but nothing: disabling the McAfee Network agent, update the drivers card wireless, to rest the TCP/IP stack and of course the Windows troubleshooting tool that epatement solved the problem but she came back. It is not a problem of harware, it must be a software problem.
Thanks in advance

Hello

Thank you for coming back to us.

Please answer these questions:

1. What is the error message you get when you try to connect to the network?

2 - is only 'unidentified network '?

3. has he ever work with Windows 7? Is this a new connection?

4. is it a wireless or wired network?

5. If the wireless, have you tried a wired connection for troubleshooting?

 

Step 1:

Update the firmware on the router. Visit the manufacturer's Web site to check the same.

Step 2:

Run an IPCONFIG/all command to see what the configuration settings and post it on the thread.

a. click the Start button, and then type cmd in the Search box.
In the list of research results, right click on cmdand then click run as administrator.

b. the admin command prompt and type "IPCONFIG/all" and press ENTER.

I hope that helps!

If you need help on Windows or on that let us know.

Tags: Windows

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