"Problem connecting to the Server Web Services." - HP Envy 100

Hello world

I wonder if anyone has the same problem as me. I just got a HP Envy 100 and went through the process of setting up without problem. The printer is connected via Wi - Fi for wireless network, I can ping the printer from my Mac successfully and I can print within the network without problem.

However, regarding ePrint and Web features, it seems that nothing really works. I can't even turn on Web services, I always get the message "problem connecting to the Web Services server.

I tried the following:

-Restart the router and printer

-Change the manual IP address and manually set the DNS server

-Reapply automatic IP and set the Google DNS (8.8.8.8 and 8.8.4.4) servers

.. .with no chance whatsoever. If this is a problem with the firmware (from what I understood, I do not have the latest firmware, but I can't ask her update, because it requires, you guessed it, a connection on the server of web services, that is the whole of the problem.)

Anyone else having the problem? Everyone had it and fixed it? Is this just a temporary problem with HP servers?

Thanks in advance!

Hey, for me it works as well, and I didn't, just retried that I had tried before and it connected to the Web Services without problem.

So I think it's safe to say that the original problem in this topic only lied to a HP Server-side problem. Not cool it took so long for them to solve and in particular the fact that we did not really have feedback appropriate about the problem.

Anyway, I solved (for now, at least).

Tags: HP Printers

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