Server connection error:-1 there is a problem connecting to the server... hp photosmart 5510

HP photosmart 5510 e - while a printer B111a

Windows vista 32-bit

connection error message-Server error:-1 there was a problem connecting to the server, press Retry or ok to continue

No changes have been made to my operating system

Try to add new applications with eprint center of my Compaq Presario CQ60 laptop to my HP printer. Computer tells me that the new applications are there and ready to use, but printer says 'server connection error "? I followed all the instructions to connect to the wireless router, but I'm not sure how to connect to the "Server"?

The steps below a usually resolve the problem you are experiencing:

1. unplug the power cord at the back of the printer.

2. unplug the power cord at the back of your router (and the modem, if they are separated from the router).

3. wait 20 seconds, then plug the router (and the modem, if necessary) in.

4. wait for 30 seconds, then plug the printer back and power.

5. press the button on the front of the printer ePrint, and it should try to connect to Web Services again.

These steps usually fix the problem, but if it persists, you can try definition of network information static for the printer (which is sometimes useful to stabilize the ability of the printer to get outside of your network to the internet):

1. tap the wireless at the top of the screen of the printer and note the IP address.
 
2. Enter the IP address in the address bar of a web browser on a computer and press on enter or click the go button browser.
 
3. the printer status page must be open.  Click network in the upper part.
 
4. click on networking on the left.
 
5. Select the Proxy settings.
Note: If you are prompted for a redirect, click OK.  If you receive a certificate warning, select the option that allows you to continue anyway.
If you receive an internal system error, refresh the page until it loads the proxy settings.
 
6. check that all fields are empty.  If they are not, make them disappear and make sure that the Proxy Server requires authentication is unchecked and click on apply.  You should get a success message.
 
7. click on the network address (IP) on the left.
Note: If you only configuring IP address and DNS address with a yellow note Configuration, refresh the page until it loads completely.
 
8. leave automatic IP IP address Configuration.
 
9 change the DNS address to the manual DNS Server Configuration.
 
10. enter manual for the manual preferred DNS Server 8.8.8.8 and 8.8.4.4 for auxiliary DNS.
 
11. click Apply and you should get a success message.
 
12. turn off the printer for 30 seconds and then turn it on again to force the new settings take effect.

Let me know if you have any additional questions. Thank you!

Tags: HP Printers

Similar Questions

Maybe you are looking for

  • TrayApp.msi missing

    I recently replaced an older HP Photosmart printer with a Pro Officejet 8610.  Before you install the new printer, I went through the control panel and uninstalled all the HP software on my system. Connected to the new printer and installed, it is so

  • Question about CR and LF

    Hey guys,. Quick question on LF and CR. As you can see I'm LF and CR of writing to a text file and because directly. However, I don't get the CR at the time where I read it. Why is this? Is it because Windows ignores the CR? Thank you

  • DVD rw drive

    My compaq cq40 Portable DVD - RW driver missing its driver so that it can not read the cd. so, what should I do next. I use the hotfix from microsoft tools and it says my driver is missing. where can I get my driver optiarc dvd rw ad7561s ata?

  • Microsoft LX-3000 no sound

    Hello. I am running windows 7 64 bit and bought my lx 3000 today. My problem is that the sound will not play in the headset. I chose it as peripheral audio by default, and makes sure that sound levels are rising. I know the headset works very well be

  • The hotfix Microsoft Agent - downloaded file is faulty

    A MICROSOFT WINDOWS PATCH HAS A DEFECT IN THE PROGRAM ************************************************SUMMARY/BRIEF ANSWER:************************************************ It's the Microsoft Agent PATCH (Defective file: 395039_intl_i386_zip.exe) HOTF