problem - could not get on line

Blue screen with white reads letters stop point of entry C00000139 not found - the procedure entry point GdigetBitmapBitsSize could not be found in the Dynamic Link Library GD132.d77
Please respond to this email

Hello Clayton71740,

Thank you for your message.  We will try to perform a repair of the system.  Click HERE for repair instructions.  Please let us know if it did or did not help to solve your problem.
See you soon

Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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    yesterday morning I went online with no problems, but when I tried later in the day that my phone does not accept that my password so could not get online - tried again this morning without modification.

    Thank you Mick for your repl to my problem, the problem is I can't on line at all. I use now the phone my wife to try to get help.

    Eddie

    It has nothing to do with getting online with your computer.

    Use portable your wife to read, what you arereading here.

    Everything I told you to do it was to read what was at this link to try a ssolve your problem:

    If you can't do it, comsider reinstall Vista.

    If you are unable to connect to Windows 7 or Windows Vista, you can use the Windows Vista System Restore feature, or the Windows 7 system restore feature.

    You may be unable to connect to Windows Vista or Windows 7 in the following scenarios:

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    • Scenario 3: You delete a protected administrator account. Now, you cannot connect to another administrator account.
    • Scenario 4: You change an administrator account protected with a standard user account. Now, you cannot connect to another administrator account.

    To use system restore to log on Windows 7 or Windows Vista when you lose access to an account, follow these steps.

    Note To do this, there must be a restore point from the system in which the connection was successful.

    1. Insert the Windows Vista or Windows 7 DVD, and restart the computer.
    2. When you receive the following message appears, press a key:
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    3. Set the following preferences and then click Next:
      • To install language
      • Time and currency formats
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    4. Click repair your computerand select the operating system you want to repair, and then clickNext.
    5. Click System Restore, and then click Next.
    6. Click on the food that you want to use, and then click Next.

      Note Click a restore point that will return the computer to a State where the connection is successful. After you use the system restore feature, reinstall all programs or updates that can be removed. You won't lose any personal documents. However, you may have to reinstall programs. You may also need to reset some personal settings.

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    Additional steps for scenario 3

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    Mick Murphy - Microsoft partner

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