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• RH9 WebHelp problem with the buttons next and previous topic

  The previous topic and next topic buttons do not work as expected. By example, if I navigate to topics and click on the previous topic, I expect to see the most recent section I read (similar to the use of the back button in a browser to see the previous page). However, the previous button is not available or the user to a random topic and next topic never brings up the next topic.

  I inherited this project, my first experience with RH9 and so am not sure something previous author included in the project to check the buttons appear or if these buttons are part of the interface default WebHelp. I looked in properties available to single Source for each output, but do not see any place to specify information on these buttons.

  As you can see in the screenshot, is not on the sequences of travel (I saw that there are other questions about Next and Previous as sequences associated to browse).

  Any help appreciated because this bug was found by QA and they would like to solve the problem in the next update...

  Carol

  Hello

  These buttons above the table of contents are buttons for the navigation sequence. And that might explain their behavior.

  Do you mean any other key? Am I missing something?

  Take a bow

  Willam

• How can I report a problem with the Firefox Web browser?

  I use the Firefox web browser, my OS is Windows 10 pro. I am the webmaster for the site http://eckankarinoklahoma.org. When I revise and update the pages of the site, Firefox does not recognize changes you make until I hit the button reload (renewal) to the right of the address. However, when there is no button to reload a page, Firefox won't recognize the changes that have been made until I delete my browsing history. It seems to read pages web history. I tried everything to reload the page to get out of the site and back, etc.. to get Firefox to recognize the changes but it will not. As I said, the only way I can get it to recognize the changes is to delete my history, which is a real pain. The page is not a reload button is a password protected page. See the above site and click on the left menu "Connect members here." However, by visiting this page, you'll be able to see the problem until what you have visited and there again once it has been revised. The only revision made to this page is the date in the label asking the password. The password works fine, it's just that the label will never update and it is important for users to know in what section to find the password. Sorry for the verbosity of the present, but I hope you get the idea of the problem.

  When I look at this home page in the cache, I see that he arrived at expiration (date/time expiration in the past) and so Firefox should look for changes on the next load. If you check your cache, the pages of problem also expire? You can paste the following text in the address bar and press ENTER to load the cache for the homepage information:

  on:-l' the cache entry? storage = disc & uri = http://eckankarinoklahoma. org /.

  To display everything in the cache, start on the topic: cache page.

• Major Outlook and timing of the problems after the upgrade of the El Capitan

  On the advice of the Apple support (phone call) I recently upgraded from Yosemite to El Capitan 10.11.6.

  I have many problems. The two largest are (1) stands (2016) Outlook and frequently "must be closed; (2) calendars quickly goes to "not responding" after the launch and shows multiple entries for a single event. Example: I have a class to repeat each week (when I was in Yosemite). Before the upgrade, he showed the event once a week. After the upgrade, it it shows 13452 times the same day. I followed the advice on these topics, but nothing has worked. Similarly the calendars on my iPhone5 freezes as well.

  Hello Steve,.

  Thank you for using communities Support from Apple. I have a problem with your MacBook Air use after update is not what you expect. Based on what you said, it seems you can experience some software related issues, and here's how I recommend refine you and resolve these issues:

  1. first of all, try to run a quick with the disk utility tool test, as this can correct simple problems that you encounter. Then restart normally and retest your problems.

  Disk utility (El Capitan): a disc repair

  2. use Mode without fail to start up your Mac so that it performs certain checks, remove files from the system cache, check your startup disk and trying to fix problems if necessary directory. Test mode safe questions, then restart normally and test again.

  Try safe mode if your Mac does not end commissioning
  Graphics performance limited in recovery of OS X or in safe mode

  3. you can find out if unexpected behavior is related to the user file or a parameter in trying to reproduce the problem to a different user account. This process includes creating a new user account, connect to it and test for the issue.

  How to test a question in another account on your Mac.

  See you soon!

• I'm having a problem with the pictures on some pagies partially of fully duplacating other tiles nearby. Only occurs with Firefox.

  I'm having a problem with the photos on some pages partially to duplicate completely other tiles nearby. Only occurs with Firefox. The thumbnails are refreshed when I move the cursor over them, but again distort when you scroll the page. I have a few images, but cannot up-load them on this page of support for some reason any. Maybe I can email you if you need?

  Start Firefox in Safe Mode to check if one of the extensions (Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem.

  • Put yourself in the DEFAULT theme: Firefox/tools > Modules > appearance
  • Do NOT click on the reset button on the startup window Mode safe
  • https://support.Mozilla.org/KB/safe+mode
  • https://support.Mozilla.org/KB/troubleshooting+extensions+and+themes

  You can check the preferences of network.http. * on the topic: config page and make sure that they have the default value.
  You can restore the default user set prefs ("BOLD") via the context menu.

  • http://KB.mozillazine.org/about:config

• Why do the topics become Chinese when I access my email via Firefox but not Internet Explorer?

  Why do the topics become Chinese when I access my email via Firefox but not Internet Explorer?

  Hello, this is a display caused the extension Advisor default McAfee site - please try to disable or remove that in case you have now until there's a mcafee update that may resolve the problem.

  http://service.McAfee.com/faqdocument.aspx?ID=TS100162
  https://community.McAfee.com/thread/76071

• Some messages in the Inbox disappeared. Others replaced wi/code and is more suited to the topic/sender.,.

  No content appears suddenly when I click on some of the items in the Inbox. For the rest, I get the code, rather than normal text, and the content is not related to the sender/topic. Trash folder disappeared entirely; but when I rechecked a day later, it now seems normal. No luck with the Inbox. I read the suggestion of a repair/properties/right click, but my right click on the receipt/property box does not turn upward a repair option. I am running version 24.4.0. Help!

  The answer is to click with the right button on the back of the problem, and then select Properties. Then click on the button labeled File Repair.

  I don't know what you do not see this option.

  Be prepared to lose messages if the corruption is too bad to get back them. Then read this article on how to maintain your records to avoid the problem in the future.
  http://KB.mozillazine.org/Keep_it_working_-_Thunderbird

• problems with the firefox search engine

  When using my hotmail email today when I I closed it got stuck with the msn home page, I have managed to recover the firefox home page, but the search is made by BING, I don't want that I want as before google. It seems if be produced since firefox 18 was delivered

  Can any body help to get this back as before

  Try to reset default preferences with the SearchReset extension:

  • https://addons.Mozilla.org/firefox/addon/SearchReset/

  Note that the SearchReset extension runs only once and then uninstalls automatically, so it will not appear on the page "> Firefox Add-ons" (topic: addons).

  You can check the pref browser.search.defaultenginename (s) on the topic: config page to see if it has the value of Google by default.

  If there is a problem with the search through the default value: home page and then try to reset the search engine used on the subject: homepage.

  Reset the pref browser.startup.homepage_override.mstone through the context menu by default on the topic: config page and close and restart Firefox to restore the on: default home page.

  • http://KB.mozillazine.org/about:config
  1. Open the topic: config page through the address bar
  2. Type in the filter bar: mstone
  3. Right-click on the browser.startup.homepage_override.mstone line, and then select: Reset
  4. Close and restart Firefox

  If this did not help, then remove the button Delete the chromeappsstore.sqlite file in the Firefox profile folder and repeat the foregoing.

• Problems with the way in which the drop down menus work.

  By clicking on the icon of the topic / makes the drop-down menu visible for a second or two, and then either they disappear completely, or leave a ghost outline. Moving along positions, sometimes they will be displayed correctly, sometimes they appear and disappear, sometimes they show just a ghost image.

  It is a new installation of Windows 7 64-bit. Not much made surfing yet, but have been on http://www.volvooceanrace.com which is heavy content.

  Affects a right click menu as well.

  Start Firefox in Firefox to solve the issues in Safe Mode to check if one of the extensions or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > appearance/themes).

  • Makes no changes on the start safe mode window.
  • https://support.Mozilla.com/kb/safe+mode

  Safe mode disables extensions in Firefox 4 and later versions, and disables hardware acceleration.

  Try turning off hardware acceleration.

  • Tools > Options > advanced > General > Browsing: "use hardware acceleration when available.

  If disable hardware acceleration works then check if there is an update available for your graphics display driver.

• Someone had problems with the Group Me app?

  After you download this app and sync my contacts, I have an unknown person in my list of contacts that the person is in my address book.  I do not know this person and I couldn't get a response from the Group Me support app, and their page url does not exist.  Support people sent me a generic email and told me how to remove a member, but I have been unable to solve the problem of the way that they describe. Now, I can't get rid of that person.  I am afraid that they have access to all my contact information now.

  https://help.groupme.com/HC/en-us/community/topics is the community for the App... it doesn't seem that there's a lot of traffic

  I would normally ask here, but the number of post on the homepage is VERY low

  It belongs to the family of 'Skype' products owned ultimately by Microsoft

• Satellite P500-12D - a problem with the cooling system has been detected.

  Hi there everyone,

  I bought a Satellite P500-12D, which was a return of retail. When I start it up it runs a few minutes and then it appears on the screen:
  WARNING: A problem with the cooling system has been detected. Please, turn off computer immediately and return it for service.

  Follow the health of toshiba CPU is less than 50% temp and if it goes much higher that the cooling fan turns on and it lowers down and the fan stops again, I noticed that only the fan works r/h to cool the cpu, both should come together? What is a software problem?

  TThe unit is new without even the plastic off the surround screen or webcam. Any help or even point me in the right direction would be much appreciated, gary

  Hello

  Which program gives you this error message about the cooling system?

  Before contacting a service partner, as you can read in the error message, you must clean the cooling system using a jet of compressed air. Maybe dust blocking the fan or something else. Of more to clean up it of not necessary to disassemble.
  Here is an article on this topic: [how to clean a Toshiba laptop cooling system? | http://forums.computers.toshiba-europe.com/forums/ann.jspa?annID=40]

  If it doesn't help, contact the nearest service partner.

• Problem upgrading the h8-1409 HP Envy video card problem

  Hello.

  I just bought this machine and it has a good processor and ram good, but it comes with a card missing video (HD7570).  I want to upgrade the video card at one of the best maps I have of my old machines (Gigabyte GTX 660 ti and an Evga GTS 250).  When I install one of these cards but, I get no video output.  I can hear the initialization of the system and the hard drive works, so everything seems fine here.

  This machine comes with a 460W power supply, which should be enough to run one of these cards, but no go.  In order to exclude food, I tried on a secondary market, OCZ 600W PSU, but got the same result.  Two cards work in my old machine, so I know that the cards are good.

  The specifications of the main Board are here:

  http://h20000.www2.HP.com/bizsupport/TechSupport/document.jsp?objectID=c03132942

  As far as I know, it should work.  Is there something I'm missing?

  Thank you very much.

  Hello

  Only use one video card in your PC and make sure that it is installed in the PCI-E x 16 slot.

  Boot in the bios (ESC and F10) and go to security topics. Try each of the topics and search a secure Boot Configuration.  If it exists, then see if Secure Boot is disabled.  A poster said that secure boot disabling enabled the installed video card. I have not tried this on a HP active UEFI motherboard but I know that it isn't a problem with another mother UEFI card that I use.  Your mileage may vary.

• [Z510] Problems with the battery not charging

  I have ideapad z510 for almost a year. and now my unit still shows that it is at 0% battery. and she indicates that she battery level does not increase. and for this reason I could not use my unit when it is not plugged. What should I do about it?

  Comment to Moderator: New thread is created. The topic is edited to include the model.

  In response to customer relationships of unexpected problems with the performance of the batteries portable Z500 and Z510, Lenovo made an update of the firmware of battery available via download on the Lenovo Forums.

  This battery firmware is intended to solve unexpected load following symptoms when a Z500 and Z510 mobile phone is turned on:

  • Battery is dead
  
  
  • Battery is not detected
  
  
  • Battery is detected and charged 100%, but when the power is removed, the laptop turns off immediately
  
  
  • When the battery is fully charged and the AC power is removed, the battery level falls considerably less than 10 minutes

  Please note a procedure step by step for the upgrade of the firmware is included in the .zip file, found in the file "ReadMe".

  The battery firmware update can be downloaded here: https://download.lenovo.com/lenovo/content/sm/z500_z510_battery_firmware_update.zip

  Thank you

• What is the problem with the updates?

  Vista HP, SP2, 32-bit

  I have 10 updates ready to install, but when I invite them to do Windows update crashes just for hours. It becomes quite annoying because I can't turn off my PC: it starts to 'install' and just stays there.
  I tried restoring the system twice and attach it to the tool. It did not work.
  This is my third post on the topic, given that the other two didn't get any answer. There are several other users with similar problems, but they have no answers as well.
  Any feed back is in order, because we do not ask on some free program, that we have found on the NET, but a bone, we paid for .
  If the mods in this forum do not know the answer to the less direct us to where we can find one.

  Jose.

  During the latest two updates for Outlook, I was not having not updated again and again even after it recharges, cleanings, scans, etc.  I looked on Google KB numbers and hit the Microsoft Website to download the fix.  That did the trick, both took and when I then rechecked the windows update app magic "No important updates available" appeared - yay!

  Recommend that you download the .exe of Microsoft patches and ' Run as Administrator year ' to get a patch of failing to take.

  Good luck.

• I.e. pages do not appear entirely the icons and colors. Web site MS watch blue header and my white laptop lounge. Other problems are the objects are hidden.

  Pages are only 80% finished. Boxes, icons, logos, colors etc. are not displayed. Drivers have been updated in this dell laptop running XP Media. Just seems like IE is corrupt or something. Offline has no problem for all programs running only online. Miss me things on several sites, and do not even know what he or she is.

  If the laptop is next to my XP desktop I can compare and confirm all of this. I tried several fixes and adjustments. It my be a screen resolution setting, but played with this also nothing helped. No of the topics Windows actually correspond to this issue.

  Hi Stuart,

  Try to reset and restore your settings of internet explorer, close Internet explorer, click Start-> settings-> Control Panel-> Internet Options-> Advanced-> click on restore advanced settings and reset (Tickmark remove personal...).

  Also try to delete your browser history.

  I hope this helps.