Problem loading creative cloud

I want to install adobe cc to install first adobe, but when I run adobe cc I see just around the infinite load that has never stopped

I have a PC with windows 10 and hard disk with two partitions and the installation folder is on the second partition

I try to reinstall the creative cloud and delete the folder Adobe, spare installation to the C:\ partition folder

Please help me

I am french sorry for my mistak

adobe cc probleme.PNG

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