Problem of area sensitivity WVC54GCA

Hello

We have 2 WVC54GCAs and 1 WVC54GC cameras. We use V1.00R24 firmware on the 2 cameras WVC54GCA and we are unable to set the area on the page of sensitivity. We use IEXPLORER version 7.0.5730. The popup rises and seems correct. We can select full screen or custom. We can adjust the custom boxes and everything seems fine. After we select apply and reopen the window of sensitivity all zones are set correctly, as we have done before we clicked on apply. However, files that are uploaded to the FTP continue to show only the upper-right of the video window. This seems to be a bug or something that we are not set up correctly. I read a lot of messages to use IEXPLORER, we use.

Thanks for any help on this.

Best regards
Rick

I solved this problem. It doesn't seem to be a problem with the camera, or settings. The problem seems to be in the codec or players. We tested the versions of Windows Media Player 10 and 11, as well as in VLC. All showed only the upper left quadrant of the video. However, when we play in Quicktime format, it shows the entire screen. We use the MP4 format.

Kind regards
Rick

Tags: Linksys Products

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