Problem of monitor 2311Hb with power lead sparks

Hello

I have a 2311Hb monitor, which has a noise of fissing of sparks where the cable connects to the rear of the monitor, is it a problem with lead or terminal? Introduce a had a similar problem, it stops if I touch the lead but begins again at random,

I also tried to find the service tag was not on the unit has therefore Dell search which gave a number that says that the system is not valid! Any ideas.

Sincerely

Alexim

Hi Alexim,

Welcome to the community.

It can be caused by the cable being loose. However, we can isolate if there is a problem with the cable socket on the monitor or power using a different power cord.

If possible, check with a power cord different (there could be similar cord used on Tower system) and let know us the results of the same so we can advise you further.

Thanks and greetings
Sandeep P
#iworkfordell

Tags: Dell Peripherals

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