Problem of password of blackBerry Smartphones

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• Problems of password of blackBerry Smartphones

  Bold 9900: I entered my password without success. Before losing my data, how can - I get my password correctly, is in numbers and after I entered "blackberry" I can only begin with letters. Can someone help me?

  inshu wrote:
  do you know, when you create the code for the device, it starts to alpha character or number a fact it stay like this for the hole code? My other question is, can I somehow course my picturs before the last test - I really don't want to lose them. Thank you once again, Dirk

  It depends on IF you press first the ALT key to activate the KB number.

  If EVER you press the ALT key to activate a number, then your code begins with an alpha character.

  Fingers crossed for you.

  If your photos are stored on the card, the card media shouldn't wipe. Before you begin, remove the card from the media as a security.

• Problem of password security blackBerry Smartphones

  I have a Bold 9700.

  I have a unlock code to say: 1234

  When I connect the phone to the Blackberry Desktop and wonder a Paswword I put in the: 1234

  But it will not accept it.

  Can someone help me please?

  Jaxrolo, welcome to the Support Forums.

  Often users with more than one digit in their password will only press the ALT key for the first digit and not those who follow, so for example, if your password "1234", you could have by pressing "Alt 1234"on the device, making the real password to be "1st".

  Who is? It sounds familiar to your use?

  In order to verify the manner in which you enter your password on the device... do you think that you enter several numbers, but in fact are not?

• Problems of email to blackBerry Smartphones

  I'm unable to access e-mail.

  After entering my user and password, it indicates there is a problem and suggest you contact gmail.com.

  However, I am in the right username and password (works on other devices very well) and it was working properly before.

  How to remedy?

  Thank you

  OK... and what was your result of the search of the public data base KB? I found this... may or may not apply to your situation, but give it a quick glance:

  • Article ID: KB12288 Impossible to integrate or validate a Google Mail with BlackBerry Internet Service account

  Otherwise, with a strong support network signal (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• Problem of global app blackBerry Smartphones blackberry curve 9220

  Hi everyone, I just bought a bb curve 9220 and I run across some problems with the installation of the blackberry app world. When I click on the icon of the app world it is said that I need to update the current version of the application to use, so I click on the "upgrade" button and a blank web page opens starts to load, but nothing happens and I'm again on the app world the same read error message.

  Does anyone know what would be the problem?

  The bb device software doesn't have to be upgraded since it is 7.1.0

  Thank you and sorry for my bad English

  Hello!!

  (1) to remove from your BB AppWorld

  • KB10040 How to view or delete applications on a BlackBerry smartphone
  • He asks to restart the BB,

  (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

  3) install a new copy of AppWorld (on your BB)

  • http://BlackBerry.com/appworld/download
  • Yet once, if he asks to restart, do.

  (4) restart another Batt-sweater

  (5) see if it works now.

  See you soon!

  PS...

  beamire wrote:

  The bb device software doesn't have to be upgraded since it is 7.1.0

  Maybe Yes, maybe no... There are 4 bytes for each level of the operating system, not only 3:

  • KB23393 How to check the model number and the version of the BlackBerry device software on a BlackBerry smartphone

  So there may be a more recent OS for your device, but with only 3 bytes, there is no way to compare. You can, however, see the official download portal for:

  • http://us.BlackBerry.com/support/apps-and-software/desktop-and-device-download-sites.html

  Good luck!

• Organizing problem of synchronization to blackBerry Smartphones

  Hello

  When I connect my BB to my PC for the sync my organizer, I get the following message:

  "The organizer was able to start. The Blackberry Desktop Software could not load your previous data organizing configurations. Reconfigure your host settings to synchronize Organizer data between your computer and your BlackBerry smartphone. »

  However, when I try to configure host settings I get the same message! I can't solve the problem. I seem to be the loop.

  I use the software version: 5.0 Bundle 1168

  Any ideas how I can sort this out so I can return to the synchronization between my PC and my BB?

  Thank you

  Ok.

  Steps I took to get my system working again.

  -While the installation worked, I selected "forget device" in the menu of the device.

  -Done a complete uninstall of the software of Office BB, including user settings. (A reboot is necessary)

  -Download a new copy of BB 7.1 desktop software.

  -Installed software, reconfigured synchronization Organizer and everything works fine now.

• Problem with icon disappears blackBerry Smartphones Blackberry Bold 9780

  Hello

  I hope one of you whistle may be able to help me.

  I have a Blackberry Bold 9780, I use v.6.0.0.294 on o2 to the United Kingdom.

  Last month, I noticed problems. I can't tell you what icons disappeared first, but certainly Blackberry App World was among the first to disappear, my phone lock has now gone although I can search it and its actually hidden, it will not display...

  App world Blackberry does exist at all on my "BOLD" and even when I downloaded it again, it will not appear.

  (not sure if there are other icons missing these are the only 2 that so far, I've noticed)

  He said: I'm running the latest version of the software, so I don't understand what is happening.

  I rebooted several times, no luck.

  I've been in the Blackberry menu and looked for a way to display my lock icon and it won't.

  No matter what valued Advisor,

  Thank you!

  Hi Mononoke,

  Cause 1

  4.0.0.63 to 4.0.0.65 on a BlackBerry 6 smartphone with BlackBerry Device Software more updates to blackBerry App World.

  Resolution 1

  The BlackBerry OS 6 versions prior to 6.0.0.706 and global icon is not visible, please download and install the BlackBerry App World 4.0.0.55.

  1. Open the BlackBerry browser on the BlackBerry smartphone.
  2. Go to http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3
  3. After downloading, please reboot your BlackBerry smartphone when you are prompted.
  4. Check that BlackBerry App World is located on the home screen.

  Smartphones blackBerry 6 with a way to upgrade to BlackBerry OS 6.0.0.706 or later should upgrade to the latest version of BlackBerry Device software available in the wireless service provider so solved several problem with BlackBerry Balance.

  The BlackBerry OS 6 versions 6.0.0.706 and higher and the global icon is not visible, please download and install the latest version of the BlackBerry App World.

  For more details see the KB articles below-

  • KB29422 BlackBerry App World icon is missing after upgrade to BlackBerry App World 4.0.0.63 to 4.0.0.65

• PROBLEM WITH SOFTWARE UPDATE blackBerry smartphones! -BLACKBERRY BOLD 9900-

  Good evening! I have a problem: I have a blackberry bold 9900, worked well until the update of the software this morning when I received a request for a general. has this time the phone no longer works: sometimes, if I connect to the computer, I see the Red led light, but no more, after a white screen with an hourglass, but nothing more... What should I do? It worked perfectly until this morning! I never had no problem with blackberry, I have more than two smartphones and Tablet playbook!  I really like RIM... Thanks a lot for your help!

  You are welcome.

  Good luck.

• Backup of Keper of password of blackBerry Smartphones

  After an upgrade of the disastrous software and finally raise my 9700 "BOLD" up and running (thanks J S) when my 9700 connected to my desktop software to installed the backup information all except my passwords have been loaded.  I use Windows Vista and Microsoft Office/Outlook for my backups.  Where are my passwords and how do I load into my 9700?

  1. Connect your BlackBerry smartphone to your computer.
  2. In the BlackBerry Desktop Software, click device > restore.
  3. Select a backup file that contains the data you want to restore.
  4. Do one of the following:
     • To restore all data on your BlackBerry smartphone, click full restore
     • To select the data you want to restore, click Custom restore. Select the check box next to the type of data you want to restore

• Problem with email notification blackBerry Smartphones

  HIII everybody... I use bb9320curve with os 7.1, until a few days back everything worked well, in my opinion if it was my friends or community mailer. Then due to several reasons, I disabled my internet connection for a week, now, even once, I enabled the internet, I received a message that in 20 minutes I start receiving my notifications by e-mail, but nothing happened. I have not received all messages on my phone (but a lot through my Inbox in regular line).  I tried to reboot, perform a hard reboot by removing the battery while on and so far nothing has worked. Then I get notifications only when I receive by email from the community forum of bb not other e-mails that are my friends, I know it sounds crazy, but that's what happens. Can anyone suggest me the solution.

  Hello!!

  I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• Problem with DTEK 50 blackBerry Smartphones, keyboard is not running

  Hi all

  First of all, sorry for my bad English...

  "Nine" DTEK 50 received yesterday.
  Now, the keyboard is not running... Every 10 seconds the same error... "Unfortunately, the BlackBerry keyboard has stopped.

  I can't change it in the options!

  Also with several reboots of the smartphone... same error and I can not write anything.

  Someone else has the same problem?

  I need help, thanks!

  Best regards from Switzerland

  Cadigianchi

  Now it works! I downloaded BB keyboard in the game store, and the App is now in the settings!
  I 'Fri' t remove this app... so strange, but thanks for the help.

• Guardian of password of blackBerry Smartphones

  After running fine for months suddenly my guardian of password will be synchronized only a partial number of records continues to "cycles" and do not allow me to access the app must be linked to the implementation of the new laptop Dell XPS13 I finished yesterday. Maybe something to do with using electronic mail to Microsoft Outlook on my old laptop from Samsung, but now it just go with Google Mail on the new Dell? My Blackberry was using Google Mail from the first day, as it was my Verizon Ellipse 7 tablet. I am not technically savvy enough to know what happened (obviously), but it is no coincidence if the password keeper 'synchronization problem' began in concert with installation and file transfer to the new Dell laptop. Help!

  Ok. I do not use it, have not met, but here's what I think I'll try...

  Perform a full backup before doing anything else.

  Restart the BlackBerry and try again.

  Perform a soft reset and try again. http://www.BlackBerry.com/BTSC/KB02141

  In the settings for password Keeper, delete again cloud recordings and sync. (I guess it's possible, although I don't know exactly what you see when cloud sync is enabled and you erase the cloud records.)

• Password Protect Blackberry Smartphones blackBerry and forgotten.

  After the removal of the BlackBerry code and create new, with the same email.

  I get the protection lock that login required.

  But even I use the forgotten password? ability to set a new password. I can not connect!

  Mark-faesnet says:

  After the removal of the BlackBerry code and create new, with the same email.

  I get the protection lock that login required.

  But even I use the forgotten password? ability to set a new password. I can not connect!

  You have mature permanently the device.

  When you have removed your BBID he showed you this warning message (take into account the part in bold):

  If you don't remember your password recovery answer, you can permanently delete your BlackBerry ID.

  All data that is associated with your BlackBerry ID, including your BBM contacts, will be deleted.

  WARNING: Before you remove your BlackBerry ID, turning off BlackBerry Protect on your BlackBerry device, or connect on BlackBerry Protect site and remove your phone from your BlackBerry Protect account. If this BlackBerry ID is associated with a BlackBerry 10 which has the device turned on, anti-theft device delete this BlackBerry ID makes the device unusable permanently. There is no way to recover from this State.

  To remove your BlackBerry ID, tap on send and then complete the instructions in the email you receive.

  Here is what BlackBerry say officially on the issue.  This is the ONLY available options to unlock the device.  If you can't make one of these, then you might as well throw the phone in the trash.  It is no longer usable.

  If you purchased your appliance from ShopBlackBerry, Amazon (U.S. / UK) or the Porsche Design Store, please communicate with BlackBerry using the details on our page contact us.

  Contact us blackBerry > http://blck.by/1MxtqPR

  If you bought your device with a wireless service provider, or a retail store in person or online, please contact them for assistance and the State you experience problems with the anti-theft Protection in BlackBerry 10 OS 10.3.2.

  Overview of anti-theft Protection > http://blck.by/1Ethg83

  When you contact your point of sale, please have the following prepared;

  DO NOT PUBLISH THIS INFORMATION IN THESE FORUMS

  -Your BlackBerry ID
  -Proof of purchase such as a reception
  -A copy of your wireless bill that shows your phone #.
  -A copy of your ID issued by the Government

  Thank you!

• Problems of memory card blackBerry Smartphones

  Yo, I have a blackberry "BOLD", I had for a few months now, and whatever, there are so few months it says my memory card will not work. Opens with a post on if the lost clusters are found repair them. I click Yes. It has basically not anything. So we thought ok just get a new memory card. Did. And a few months later almost the same thing. But the thing is. There is nothing wrong with the old card memory, work on the Tablet, computer, and other smartphones, even with the new memory card! But it happened after I have it disconnected from the computer to get the files there. And generally, it's going to do something he did not wid da last memory card. It's starting to say there are about 120 songs n the number should increase for a second, then start decress to only 4 silly songs! And he just pretended that there is no pictures there. I tried to update my phone frm blackberry app world, holding the battery, take out the memory card. Nothing works. Corsica, its most likley the phone. Because the memory card is fine on ANY other device! So if anyone can please have the solution to this, that would be great!

  Hello and welcome to the community!

  From what you describe, I agree that the problem is with the BB to a level of material - and no amount of OS, software, or internet-remote diagnosis can do something about it. If your BB is still under warranty, then seek assistance through this channel (usually from your place of origin of the purchase). If your BB is not under warranty, then you have a difficult decision... you want to know how much someone would charge you for repairs and then decide if it's worth the expenditure only or just buying a new device.

  Good luck!

• Content custodian of password of blackBerry Smartphones restore from BlackBerry Desktop Software Back-up

  Hello

  I had to wipe my BB in order to remake the enterprise activation. I have made a backup before wiping my device.

  After activation of the company, I did the restore, but the contents of the password keeper had not been restored.

  How can I restore it?

  Thanks, Martin

  Hello Martin06

  Welcome to the Forums of the BlackBerry Support

  Please try this Base of knowledge about your problem:

  KB11545 : cannot restore the database password Keeper

   

   

  Good luck.