Vista problem: blue screen, Reboot, repeat

Similar Questions

• name of the event problem - blue screen

  problem Signature;

  Name of the event problem - blue screen
  Version de l’OS-6.0.6002.0.0.0.768.3
  Local ID - 1033

  Additional information:
  Collection 116 BC
  BCP1 87601008
  8C208D80 BCP2
  BCP3 00000000
  BCP4 00000002

  6_0_6002 OS version
  ServicePack 2_0
  Product 768_1

  Files that describe the problem

  C:\Windows\Minidump\Mini022810-01.dump
  C:\Users\User\AppData\Local\Temp\WER-167170-0.SysData.XML
  C:\\Users\User\AppData\Local\Temp\WER8FA1.tmp.version.txt

  How can I fix it

  Hello

  It's my generic how updates of appropriate driver: (update your video/display driver).

  This utility, it is easy see which versions are loaded:

  -Free - DriverView utility displays the list of all device drivers currently loaded on your
  System. For each driver in the list, additional useful information is displayed: load address
  of the driver, description, version, product name, company that created the driver, and
  more.
  http://www.NirSoft.NET/utils/DriverView.html

  To check system drivers manufacturer as replacements and camera manufacturer who are most
  current. Control Panel - device - Display Adapter Manager - note the brand and
  fill out the template tab of the driver for your card video - double-click - write down the
  the version information. Now click on UPdate Driver (this can do nothing as MS is far behind
  certification of drivers) - then do a right click - Uninstall - REBOOT it will refresh the driver
  stack.

  Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd
  evening with their own software and drivers and all other main drivers you have.

  Now, go to the site of the manufacturer of system (Dell, HP, Toshiba as examples) (restoration), and then
  Site of the manufacturer of the device (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions.
  (Review of the BIOS, Chipset and software updates on the site of the manufacturer of the system while there).

  Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT
  After each installation.

  Always check in the Device Manager - drivers tab to be sure the version you install
  actually arises. This is because some restore drivers before the most recent is installed
  (particularly that audio drivers) so install a driver - reboot - check is to be sure
  installed and repeat if necessary.

  Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
  manually by model.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  If you update the drivers manually, then it's a good idea to disable driver facilities in
  Windows updates, that leaves about Windows updates but it won't install drivers
  who will be generally older and cause problems. If updates offers a new driver can
  HIDE (right click on it) and then go get new ones manually if you wish.

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  Hope these helps.

  Rob - bicycle - Mark Twain said it is good.

• window vista boot blue screen stop: 0x0000007b (0x81e03ba0, 0 x 0000034, 0x00000000, 0x00000000)

  Cannot start PC, using Windows vista, download blue screen error stop: 0x0000007b (0x81e03ba0, 0 x 0000034, 0x00000000, 0x00000000)

  Hello

  1. do you get this error on startup or when working on the computer?

  2. are you aware or any hardware or software changes to the computer?

  Try to start the computer in safe mode and try to make a System Restore.

  Start your computer in safe mode

  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

  System Restore:

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-system-restore

  In addition, try and run the steps listed in the link below.

  How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart unexpectedly:

  http://support.Microsoft.com/kb/958233

• Vista: continuous blue screen, followed by reboot

  I was asked to look at a Vista that machine is in an earring, blue screen and reboot.  The only thing I can get to the blue screen is 'Mulitple_IRP_complete_requests' they have not added hardware or consciously updated anything but Microsoft Update could do.

  Can someone suggest an approach to identify and solve the problem?
  How I freeze the blue screen to note additional information?
  Thank you.

  92

  These were related to SRTSP. SYS driver of antiviral software from Symantec.  I would like to delete and replace it with MSE

  Symantec is a common cause of BSOD.

  
  

  I remove and replace it with Microsoft Security Essentials at LEAST FOR TESTER
  http://us.Norton.com/support/kb/web_view.jsp?wv_type=public_web&docURL=20080710133834EN

  Use it to Norton 360 http://Symantec.pcperformancetools.com/Norton-360-how-to-uninstall.html 

  http://www.Microsoft.com/security_essentials/

• Problem with M30x-118, WIFI, WPA, blue screen, Reboot

  -J' have a Toshiba Satellite M30X - 118 1/2 years
  -J' have all updates MS new beginning of 19.07.05
  -J' have uptodate Bios Toshiba to the 19.07.05
  -J' have uptodate Norton Security 2004 beginning of 19.07.05
  -J' have a WIFI router at home with WPA active

  MY PROBLEM:

  Some communication over wlan makes Win XP go in the blue screen and reboot. I have the latest Toshiba WLAN driver for my laptop, but INTEL came up with a new. It is for a reason, not supported by my laptop and Intel did not inform me to install this.

  This problem come when some of my installed software tries to update itself (for example, ADAWARE, LIMEWIRE (all communications makes this problem happens) and sometimes Firefox.)

  IF I DISABLE the WPA ON MY ROUTER AND the laptop, the problem does NOT occur. Nothing happens if I connect directly to a LAN cable. But it's embarrassing and I want a wireless system.

  If I use a USB WiFi 3Com adapter and disable the card wifi on board m, the problem only IS NOT present.

  My gues is therefor it's the Centrino processor integrated and the Toshiba driver that is causing the problem.

  Does anyone of you know a solution? A fix?

  Help me and I will you a beer...

  Hello Sebastian

  I have no proper explanation, but the problem is obviously a communication WLAN using WPA encryption. Try it please with WPE setting. I also put t know how to configure WLAN settings (windows or Intel customer), but in my opinion, you must use the Intel PROSet utility. A forum user has reported that it has no success with WPA encryption if the WIFI network is configured using windows option.

• What is the problem: "Blue screen" means in Windows Vista Home Premium?

  I had a problem before in 2009 that says my computer has an unscheduled stop called 'blue screen '. It happened when I had the lid closed and when I close it, the computer can host until the cover is in place, and that's when the error occurred. It didn't happen, but I would like to know if it will happen. It happened twice before and I have the data on it. (Also, no solution ever since.) Anyone know what this means and how to prevent it from happening again? Thank you!

  Product

  Windows

  Problem

  Stop unexpectedly

  Date

  08/08/2009 16:19

  Status

  Report sent

  Signature of the problem

  Files helping to describe the problem (some files may be is no longer available)

  Additional information about the problem

  BCCode: d1

  BCP1: FFFFFA6002BD84DC

  BCP2: 0000000000000002

  BCP3: 0000000000000008

  BCP4: FFFFFA6002BD84DC

  OS version: 6_0_6002

  Service Pack: 2_0

  Product: 768_1

  Information about the server: 86c2a272-28cf-487c-890f-32b136fd9c53

  Mini080809 - 01.dmp

  SysData. XML

  Version.txt

  Problem event name: BlueScreen

  The system version: 6.0.6002.2.2.0.768.3

  Locale ID: 1033

  Hi, landfills are almost 1 years. Why are you asking me now?

  The accidents were caused by the driver of keyboard and mouse PS2 (i8042prt.sys).

  Do you still use these devices PS2? If Yes, try to avoid them and only use a keyboard and a USB mouse.

  "A programmer is just a tool that converts the caffeine in code" Deputy CLIP - http://www.winvistaside.de/

• Windows Vista, several blue screen errors

  Original title: BSOD

  Good afternoon

  I have the BSOD. Here they are in chronological order:

  1 IRQL_NOT_LESS_OR_EQUAL 0X0000000A (0X0000001D, 0XFFFFFFC2, 0X82424EF8, 0X00000001)
  2 0X000000c4 (0x000000A0, 0X96AEEA58, 0x995FCEE0, 0x0D99EEE4)
  3 0X000000c4 (0x000000A0, 0X968F0DF0, 0x99406EE0, 0x053F1D0A)
  4 0X000000c4 (0x000000A0, 0X9A651638, 0x993C4EE0, 0x10AB65F8)

  Additional information:

  Windows Vista Service Pack 2

  DualCore Intel Core 2 Duo E8400 3000 MHz (9 x 333)

  Gigabyte GA-G33M-DS2R (2 PCI, 1 PCI-E x 4, 1 PCI-E x 16, 4 DDR2 DIMM, Audio, Video, Gigabit LAN)

  DDR2-800 DDR2 SDRAM

  BIOS: Award BIOS v6.00PG Modular

  Could you help me... don't really know what to do...

  Hello

  Check this thread for more information using BlueScreenView, MyEventViewer and other methods
  to troubleshoot the BlueScreens - top 3 responses (+ 1 other).

  http://social.answers.Microsoft.com/forums/en-us/vistarepair/thread/3deab2fa-4000-4136-8c78-a3d22b1db009

  We can analyze the minidumps if make you it available to the SkyDrive or another file
  sharing sites (such as MediaFire). If you have problems to download the copy of minidumps
  for the office or in the Documents folder and download them from there.

  ZIP or download the content of the C:\Windows\minidump

  Use SkyDrive to upload collected files
  http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

  ----------------------------------------------------------

  BCCode: 0a 0x0000000A

  Drivers could be at fault, however the problems of disk or security/antivirus/antispyware products are
  just as likely to be the root cause that they can force a driver to corrupt or go out of bounds.
  The video driver or something affecting it would be questionable.

  At the end of this message, I'll post a bluescreen generic and in the next convenience store
  How do to update the drivers and BIOS but also to check memory message.

  -----------------------------------

  BCCode: 0a 0x0000000A

  Cause

  This bug check is issued if the memory paged (or invalid) is accessible when the IRQL is too high.

  The error that usually generates this bug check occurs after the installation of the faulty device driver or service system, BIOS.

  If you encounter a bug 0xA control during the upgrade to a later version of Windows, this error can be caused by a device driver, system service, an anti-virus or a backup tool that is not compatible with the new version.

  Solve the problem

  If a kernel debugger is available, get a stack trace.

  To resolve an error caused by the faulty device driver or service system, BIOS

  1. Restart your computer.
  2. Press F8 to character-based menu that displays the choice of operating system.
  3. In the WindowsAdvanced Options menu, select last known good Configuration . This option is most effective when a pilot or a service is added at a time.

  To resolve an error caused by an incompatible device driver, system service, virus scanner, or backup tool

  1. Check the system log in Event Viewer for error messages that may identify the device or driver that caused the error.
  2. Try disabling the cache in memory of the BIOS.
  3. Run the diagnostics of equipment provided by the manufacturer of the system, in particular the scanner memory. For more information about these procedures, see the manual of your computer.
  4. Make sure that the latest Service Pack is installed.
  5. If your system has cards (SCSI) small computer system interface, contact the card manufacturer for updated Windows drivers. Try to disable sync negotiation in the SCSI BIOS, check the wiring and the SCSI ID of each device and confirming the proper termination.
  6. For devices (IDE) peripheral electronic integrated, set the built-in as only primary IDE port. Also, check each IDE device to the right setting master/slave/stand alone. Try to remove all IDE devices except for the hard drives.

  If the message appears during installation of Windows, make sure that the computer and installed devices are listed in the list of the products tested Microsoft Windows market.

  Comments

  Before upgrading to a new version of Windows, remove all third-party device drivers and system services and disable any antivirus. Contact software manufacturers for updates of these third-party tools.

  BCCode: 0a 0x0000000A<-- read="" this="">
  * 1025.html http://www.faultwire.com/solutions-fatal_error/IRQL-not-less-or-Equal-0x0000000A-

  ==================================================================

  Look in the Event Viewer to see if something is reported on those.
  http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

  MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
  TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.
  http://www.NirSoft.NET/utils/my_event_viewer.html

  -------------------------------------------------------------------------
  Also this, so you can see the probable bluescreens.

  Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
  http://www.winvistatips.com/disable-automatic-restart-T84.html

  -------------------------------------------------------------------------

  Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
  info that would help. Such as ITC and 4 others entered at the bottom left. And all others
  error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

  As examples:

  BCCode: 116
  BCP1: 87BC9510
  BCP2: 8C013D80
  BCP3: 00000000
  BCP4: 00000002

  or in this format:

  Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
  Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

  It is an excellent tool for displaying the blue screen error information

  BlueScreenView scans all your minidump files created during 'blue screen of death '.
  hangs and displays information about all accidents of a table - free
  http://www.NirSoft.NET/utils/blue_screen_view.html

  BlueScreens many are caused by old or damaged, in particular the video drivers drivers however
  There are other causes.

  You can do without if needed fail or the Vista DVD or recovery command prompt mode
  Options if your system was installed by the manufacturer.

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  You can try a system restore to a point before the problem started when one exists.

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

  -------------------------------------------------------------------------

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  The log can give you the answer if there is a corrupted driver. (Says not all possible
  driver problems).

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -------------------------------------------------------------------------

  Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
  keyboard and mouse, as well as of other major device drivers.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  -------------------------------------------------------------------------

  How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
  quit unexpectedly
  http://support.Microsoft.com/kb/958233

  Troubleshooting, STOP error blue screen Vista
  http://www.chicagotech.NET/Vista/vistabluescreen.htm

  Understanding and decoding BSOD (blue screen of death) Messages
  http://www.Taranfx.com/blog/?p=692

  Windows - troubleshooting blue screen errors
  http://KB.wisc.edu/page.php?id=7033

  -------------------------------------------------------------------------

  In some cases, it may be necessary.

  The Options or Vista recovery disk Startup Repair

  How to do a startup repair
  http://www.Vistax64.com/tutorials/91467-startup-repair.html

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Error KERNEL STACK INPAGE ERROR on Windows Vista SP2 blue screen

  Original title: KERNEL STACK INPAGE ERROR

  What can cause a crash with the KERNEL_STACK_INPAGE_ERROR message in a blue screen.  Ive had just a new hard drive installed.  Running Vista Home Premium with Service Pack 2.  Usually occurs when returning from standby or Hibernate mode.

  Hi JerryHines,

  This problem can occur if a requested page of kernel data could not be read on the paging file into memory, or the master boot record is infected with a virus.

  Method 1:  I understand that you have installed a new hard drive, run the disk check to repair bad sectors on your hard drive

  Note: CHKDSK would attempt to recover bad sectors on the hard disk, in the course of this process there are chances of DATA loss from that particular area.

  Check your hard drive for errors

  http://Windows.Microsoft.com/en-us/Windows-Vista/check-your-hard-disk-for-errors

  Method 2:  Put the computer to boot and then check if the problem persists

  Follow step 1 in the link below,
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  Important: n ' forget not to put the computer to a normal startup follow step 7 in the link.

  Method 3: Disable and re-enable the hibernation, see them steps outlined in the article below

  How to disable and re-enable hibernation on a computer that is running Windows

  http://support.Microsoft.com/kb/920730

  For more information, please visit the link below

  How to troubleshoot performance problems with sleep, hibernation and resume in Windows Vista

  http://support.Microsoft.com/kb/950686

  Resolve stop (blue screen) error in Windows 7

  http://Windows.Microsoft.com/en-us/Windows7/resolving-stop-blue-screen-errors-in-Windows-7

  (Article applies to Windows 7, not valid for Windows Vista)

• closed system vista windows blue screen error

  Computer off repetedly

  It looks like overheating

  Info:

  ID: 1033

  The BCC code: 1a

  BCP 1:0003452

  PCO 2: 67D2E000

  PCO 3: C080AE1C

  PCO C 4: 0 182872

  operating system version 6_0_6002

  service pack: 2_0

  product: 256_1

  files that describe the problem:

  c:\windowws\minidump\mini04211.dmp

  c:\users\administratot\appdata\local\temp\WER-46906-0.SysData.XML

  c:\users\administrator\appdata\temp\WERBEEB.tmp.version.txt

  "I'll appritiate any detailed help))

  Many reasons for the blue screen of death.

  Try the following steps:

  Updated drivers

  http://Windows.Microsoft.com/en-us/Windows-Vista/update-drivers-recommended-links

  http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

  -Start in safe mode

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-safe-mode

  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

  -If the problem does not occur in safe mode, try to start mode minimum troubleshooting

  http://support.Microsoft.com/kb/929135

  Memory diagnostic rum test too.

  http://www.memtest.org/

• Installation of Powershell 2 on Windows Vista causes Blue Screen of Death

  I tried to install Powershell 2 on my Windows Vista Home Premium (with SP2) machine. I use the Windows6 package. 0-KB968930-x 86.msu. However, in the middle of the installation, I get a blue screen of death, and the computer restarts.

  I don't know if it is a help, but the problem report displayed when the machine came back to the top is as follows:

  Signature of the problem:

  Problem event name: BlueScreen

  The system version: 6.0.6002.2.2.0.768.3

  Locale ID: 2057

  More information about the problem:

  BCCode: 1000008e

  BCP1: C0000005

  BCP2: 00000000

  BCP3: 8FB3DB9C

  BCP4: 00000000

  OS version: 6_0_6002

  Service Pack: 2_0

  Product: 768_1

  Files helping to describe the problem:

  C:\Windows\Minidump\Mini073110-01.dmp

  C:\Users\Martin Lee\AppData\Local\Temp\WER-142803-0.sysdata.xml

  C:\Users\Martin Lee\AppData\Local\Temp\WER25F6.tmp.version.txt

  Hello CodeMunger,

  You can post on the Forum of Microsoft Powershell. Click here for a link to the forums.
  They may be better able to help with your questions.

  Sincerely,

  Marilyn
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• After clean install updates vista cause blue screen of death__

  After that a clean install of vista cds coming from the laptop of dell computer purchase fine until I install 80 updates of windows. I get blue screen when restarting updates but passes so fast, I can't pause to read. Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Windows Update Forum:

  It comes with Vista, upgrade install and activate Forum.

  You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:

  http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

  When you repost here, kindly include the Error Codes, and exactly what is happening when you try to update.

  In this way, you will receive the best help.

  See you soon.

  Mick Murphy - Microsoft partner

• Need help with problems blue screen with drivers for IOGEAR GUWAVKIT

  I try to install the Iogear Wireless USB to VGA on a Windows 7 laptop.

  I downloaded the latest version of the software driver from the Iogear website.

  The Manager application loads fine, but when Windows 7 tries to install the driver for the USB host card, I get an error on blue screen windows and restart the computer.

  The physical hardware for the GUWAVKIT works very well on a laptop 32 bit Vista.

  Has anyone met and solved this problem?

  Thanks in advance

  Ken

  According to their website, the win7 drivers are beta drivers, published in March 2010

  Have you tried Vista, relevant drivers for your version of bit of victory?

• XPS M1330 (video) graphics card NVIDIA 8400 M GS - Windows Vista crash (blue screen)

  Hi, community

  I have a problem with this adapter. As soon as I plug the windows (vista) HDMI cable crashes and I get a 'blue screen '. I tried everything and nothing worked. The driver is version 7.15.11.5655 dated dated 23/08/2007.

  Any information will be helpful!

  PS - I tried to download the update of R180763 site of Dell, but I get an error when unzipping (110 error code).

  Rgds

  / Nairo

  
  

• Graphics problem - blue screen error

  Hello

  When I turn on my computer when it has been turned off for a long time, it comes up with a blue screen that says: "your graphics card has got stuck in an infinite loop and your computer had to be closed to avoid damage.

  When I restart my computer it is fine, but I still want to change my graphics card, or at least it solve problem

  Thank you

  Hello

  Why don't you try to reinstall the display driver first. Check the control and the Toshiba download page if you can find a newer version. Maybe it helps.

  Moreover, what model of phone you have?

• Satellite C870D - blue screen / reboot randomly

  Hi all

  I recently bought a satellite c870d (uk) and the last week or so from time to time, usually when browsing the internet or do I change the window I look (for example flicking of internet explorer on the desktop) the computer to crash and bring up the blue screen of death saying your computer has encountered a problem and it says system service exception.

  wondering if anyone knows how I can solve this problem?
  All drivers are up-to-date of which I'm aware, but im tired of constantly losing my job now that she saves nothing before the crash

  Signature of the problem
  Problem event name: BlueScreen
  OS version: 6.2.9200.2.0.0.768.101
  Locale ID: 2057

  Additional information about the problem
  BCCode: 3B
  BCP1: 00000000C 0000005
  BCP2: 000000015D 505000
  BCP3: FFFFF8801CE2EFC0
  BCP4: 0000000000000000
  OS version: 6_2_9200
  Service Pack: 0_0
  Product: 768_1
  Bucket ID: 0x3B_win32k! SURFACE::bDeleteSurface

  Post edited by: markhamilton

  just updated display drivers but had the same problem again after 10 minutes of general use, had opened internet Explorer and / or chrome and is going to change the window, I watched and it crashed

  Post edited by: markhamilton

  Hello

  BSOD (blue screen of death) is primarily a result of software or hardware problems.
  It could be a software compatibility issue or just one of the hardware components (RAM, motherboard) could be faulty.

  I found some info on the BSOD * BCCode: 3B *.

  + Bug Check 0x3B: SYSTEM_SERVICE_EXCEPTION +.
  + Bug SYSTEM_SERVICE_EXCEPTION control has a value of 0x0000003B. +
  + Which indicates that an exception happened during execution of a routine that passes from non-preferred to the privileged code code. +

  _Cause_
  + This error has been linked to the excessive use of expanded memory and resulting from user mode graphics drivers enjambment and passing data incorrect of the kernel code. +

  So, it seems that 0x3B errors are usually caused by a defective video card drivers.