Problem pairing 3 Charge JBL for laptop Windows 7

I recently bought a JBL load 3 Bluetooth speaker.

This matches perfectly with my Samsung Tablet and smartphone Sony Z5.

My laptop pairs well with my smartphone, Tablet and the helmet Kitsound Manhattan.

On my laptop, I can see 3 of load in the devices & Printers but it is not listed in the playback devices.

I contacted JBL and they seem to think that it is because the necessary drivers aren't there.  In addition, they claim that the 3 load runs on A2DP and AVRCP protocols.  It's well beyond my comprehension or understanding.

They suggested that contact my computer manufacturer.  I don't see that similarly try to contact Dell it will be without its own problems, and I was hoping that there was a simpler solution.

Research in the properties of the 3 load, under Hardware, it says that the drivers of these boards are not installed (Code 28).  I don't know what that means!

Can anyone help me to get these speakers very excellent work with my laptop?

Jayant,

I now have the speakers works.

The solutions you provided were of no use.  I had to take it to my friend who is a computer programmer who was in the village.

Martin is a magician!  I tried to follow what he was doing, but I have to admit I'm a little lost with NLE speed with which he did.

Basically, he withdrew the device (speaker) of the list in the devices & Printers and re-paired.  The system went to find drivers who obviously do not exist because they are not required.  Among the other settings that have been made, Martin also checked some boxes enabling services to the device that enabled him to exploit.

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