Computer laptop Windows 8 does not properly connect to 8.1 Win mobile wifi hotspot - connection indicated as 'Limited' (no internet connection)

Hello

None of our laptops Win 8 appear to be able to connect to a wifi hotspot (internet sharing enabled, and apart from the wifi on the handset) provided by our Win mobile (Nokia Lumia 635) 8.1, there seems to be a connection between the phone and the laptop, but it is presented as 'Limited' (no internet connection).

Same phones can provide the internet connection through the internet even setting for laptops Windows 7 without any problem of sharing.

What additional settings are there to win 8 laptops that require an adjustment?

Thank you!

Hi Susanna,.

Welcome to the Microsoft Community Forum.

I understand that you are unable to connect your laptop 8 Win to Wi - Fi hotspot. I appreciate your efforts to solve this problem, I'll probably help you with that.

Check the following Microsoft Help article and if you have activated inhalers of Internet connection on your computer, it will lead to problems of this kind.

http://Windows.Microsoft.com/en-us/Windows-8/metered-Internet-connections-FAQ

If the problem persists, try the procedure described in the following Microsoft Help article and then check if it helps.

http://Windows.Microsoft.com/en-us/Windows/network-connection-problem-help#network-problems=Windows-81&V1H=win81tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

See also the following Microsoft Help article.

http://Windows.Microsoft.com/en-us/Windows/cant-connect-Internet#1TC=Windows-8

Hope this helps, please get back to us for additional help on Windows. We will be happy to help you.

Thank you.

Tags: Windows

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