Problem, reinstall the Sims 3

My daughter had the Sims 3, high expansion pack end Loft, World Adventures expansion pack installed on this computer running Vista Basic. It uninstalled all of them when he started to crash a lot. We did a manual uninstall and you deleted all the registry keys. Now when we put the disc in the dvd player, the autorun does not start. When I try a manual install, I right click the icon of dvd in the computer, click Run and the dvd player says to put a disc in the drive and opens automatically. When I push it back in and hit and right-click Run, another window opens and the Windows Explorer crashes and the window that opens is just empty. I found all hidden files and deleted, deleted, deleted registry keys my temporary, updated files to update my dvd driver, set my DMA settings recommended Sims 3 site, and sim forums says the Directx has been authorized. I'm at the end of my rope in trying to help my daughter here.

I can't help you as to why the will of the dvd player does not read the disc Sims 3 but I am able to offer a work around instead of installing from a cd.  What you could do is download the EA Download Manager (EA's the Sims 3 producers) and with this download and install the game on the internet.  However, this process requires an EA account that your daughter may have created when you first start the game.  It would be the same username and password to access the Sims 3 store online.   Once the EA Download Manager has been finished there should be a tab that says "Log In".  Then after that record in Manager download, it must be another label that says "Activation" on this tab it will prompt you to enter a key of an EA game the Sims 3 and expansions are.  After activation, the tab that has the name of your account, that it should start to download the game.  If it helps any I've tested this method myself as I have a copy of the Sims 3.  Hope this helps and if you need me to clarify something more or that this method is not satisfactory make me know and I will do everything I can to help others.

EA download manager link: http://eastore.ea.com/store/ea/html/pbPage.welcome

Tags: Windows

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