Problem starting OptiPlex 755 (video)

Howdy all!

I just got a Dell Optiplex 755 FDF (for someone else).  I installed a Nvidia GeForce 610 graphics card into the PCIe slot.  He started the next time and I was able to install the software and Nvidia drivers.

The PC was behaving strangely since then. Sometimes it will start fine.  Other times it will start only on-screen vBIOS, who manage the Dell splash screen.  It will be so stay on the vBIOS screen and is not engaged in the POST.  The attached screen is what happens when power on and the system is blocked.  I tested the card in another PC for a few days.  More than a dozen of start ups and not get caught once.  I ran with the 755 iGPU at the same time, he started without problem as well, no gluing.

So I know it's a problem between the card and the system.  Just don't know what.  I know the vBIOS map is up to date and am pretty sure that THE system BIOS is updated to version A22.

As this happens randomly, yet often, I am at a loss of what could be a possible cause.  Any suggestions?

Hello

Please write to the Dell Community Forum.

I would ask you to try these steps and advise the result,

* Since it is intermittent problem starting dell diagnostics from the system and advise the result.

Also send the serial number of the system via private message so that I can check the system specifications to help you further.

Kind regards

Tags: Dell Desktop

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