Problem to set up the temporary password

Hello
I have reset the password of any of our users. He received two letters, containing a temp url and another temporary password as usual.
but he is not able to connect to the application and reset his password using temp url. Whenever he gets "sign in error: the link contains an invalid token '.
Same prob was confronted by another user too but he got through it the second time reset the password.
Can I know what could be the problem?
any solution to this problem?

Hi user10434678,

Please check the user's role, for which you are resetting the password, includes the privilege * "reset password."
If the role does not have the same privilege, it cannot reset the password of his user profile reset.
Hope that this info will be useful for you.
Feel free to ask for more!

Aarti Gupta

iWareLogic

Tags: Oracle

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