problem update the mac version of first/Photoshop elements 12

Adobe Application Manager indicates that there are updates (version 12.1) has available for Premiere Elements and Photoshop elements 12.  Launched the update process, the Application Manager indicates that ElementsOrganizerRevelAgent should be closed.  When you check the Mac activity Manager, the ElementsOrganizerRevelAgent farm No. its own.  Tried to update several times ofer different days.

Get a message indicating

"Update failed

Updates cannot be applied

The error log file can help you identify the problem.  Then try to update again.  If problems persist, contact customer service for assistance. »

The error log reads as follows:

Adobe Photoshop elements 12.1 update

Failed installation. Error code: U44M1P7


Adobe Premiere Elements 12.1 update

Failed installation. Error code: U44M1P7

Hello

If you have disabled the automatic Analyzer renaming or put a space in its name, change again.

or

If you have installed the TWAIN plugin, please return the TWAIN plugin back to its original location: / Applications / Adobe Photoshop Elements 12/Support Files / optional Plug-Ins/ImportModules/TWAIN.plugin

If the problem persists then please next part connects to [email protected]

Go to the (System) Library / Logs/Adobe/installers. You will find the log files created for Adobe Photoshop 12 12.1(.log.gz) and 12.1(.log.gz) Adobe Premiere elements 12 elements

Thank you

Shikha

Tags: Premiere

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