Problem with document feeder

OfficeJet 8500 has run Windows7 - paper feed does not, rolls seems to be stuck in a location that is above the paper.

Thanks again for the reply Waterboy71, but I have contacted HP and they provided the Firmware Update solution for my problem.  I mentioned in my other post and apparently you saw it and inserted in your response to this post.

I'm all for giving credit when credit is due, but in this case HP technical support solves the problem and get the credit.

Thank you for your time but still.

Tags: HP Printers

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