OfficeJet 4500 fax problems. Document feeder will not work correctly.

Hello, I hope all are well.

I have a cable for Officejet 4500 all-in-One.  For some reason, he was acting kind of odd.  One of my friends wanted to fax documents.  I turned on the printer waiting to happen to him.  This thing suddenly started printing of old faxes received two weeks earlier.  I've never touched a thing.

When my friend arrived, I went to fax his paperwork.  For some reason any thing would take the first page, however, stop the connection until the other seven would be sent.  I've set up again and it's the same thing with the second page.  A third time brought no action what so ever.  The document feeder would not move even the pages using.  I thought it was because the phone has been off the hook, but it does not solve the problem no more.

The only thing that he would make a rattling noise when moving even not the paperwork through.  I don't really know what to do with this thing.  Help, please.  Thank you.

Hi mlynkj1965,

Can you make a standalone copy of the ADF?

Follow the steps described in the following document below.

http://support.HP.com/us-en/document/c01956630

Tags: HP Printers

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