Problem with FAX Setup dialog box

When I start, a box dialog indicates that WIndows is trying to install a fax MACHINE and I have to go to the Manager end tasks now.  I don't want that, I didn't ask for it, I don't have the disc for it.  How can I get rid of him.  Microsoft doesn't make it easy to communicate with them.

Hi Babs336,

  1. Did you the latest changes on the computer?
  2. Have you recently tried to install the Fax on the computer?
  3. When was the last time it was working fine?

Method 1

If you want to remove the computer's fax services, then try the steps mentioned.

(a) click Startand then click run.

(b) copy and paste or type the following command in the Open box, and then click OK:

appwiz.cpl

(c) it may take several seconds for your computer to compile a list of programs. The dialog box Add / Remove Programs opens.

(d) click on Add/Remove Windows components on the left of the list of programs to start the Windows Components Wizard. This only lasts several seconds.

(e) in the components list, clear the Fax Services check box, and then click Next. The installation program uninstalls the computer's fax services.

How to enable and configure the fax service in Windows XP

http://support.Microsoft.com/kb/306550

 

Method 2

If the previous step fails, then it is possible that some third-party programs installed on the computer is causing the problem.

I suggest that you put the computer in a clean boot state and check if it helps.

To help resolve the error and other messages, you can start Windows XP by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

See section to learn more about how to clean boot.

How to configure Windows XP to start in a "clean boot" State

http://support.Microsoft.com/kb/310353

Reset the computer to start as usual

When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

(a) click Start, type msconfig in the search box and press ENTER.

(b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.

(c) under the general tab, click the Normal startup option, and then click OK.

(d) when you are prompted to restart the computer, click on restart.

Tags: Windows

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