Problem with iTunes on Windows 10 12.4.1-

Similar Questions

• Problems with iTunes and Windows 7

  When I try to access a song from the library in iTunes, I get the following message "the song 'xxx' could not be used because the original file cannot be found. You want to locate? "Any suggestions how to solve this problem?

  It also is an exclamation in the far left column in the iTunes library.

  This can happen if you have NOT the "copy files in my itunes media folder when adding to my library itunes." selected, and you have a network drive mounted where you have added files. If you launch iTunes and the same drive is not mounted, iTunes think that files are missing.

  The same is true for any situation where the path to your media files: either mount you a network drive in the 'shared media folder"and change the share name"Press Kit "... This happens with local directories as well if you leave not iTunes manage your media files (which you should NEVER do) and you do not copy the files of your iTunes media folder. Changing the location of your media or any what part of the path to these files gives you this error.

  This can also happen if you have completed the transfer of songs to your iTunes media folder - even if iTunes displays the files in your media list. I added about 200 discs in my iTunes library (which I had managed for years with full ID3v2 v1 EPAS, and Custom embedded in each file tagging support). When my computer restarted because Microsoft updates installed automatically (although I had that option enabled OFF...), I lost access to all files that they appear in my library. Try to add the duplicate error message gives me.

  iTunes is the worst.

  My only solution is to delete all files with the. and restart Windows. Start itunes and then log out of your account. Reconnect to your iTunes account and add the files of 'missing' again. If you do not use iTunes, you may use a more robust solution like helium... by far my favorite.

  Good luck with your multimedia library. Best wishes

  Jase

• problems with iTunes on Windows XP

  I am running Windows XP and iTunes worked very well for me in the past.  Now, when I close the program iTunes, it will not open again unless I have shut down the computer and restart it.  Any ideas?  Thank you.

  Hi Rylie Kelso,

  A clean boot helps eliminate software conflicts.

  Perform a clean boot to see if there is a software conflict as the clean boot helps eliminate software conflicts.

  Note: After completing the steps in the clean boot troubleshooting, follow the link step 7 to return the computer to a Normal startupmode.

  If the problem persists, contact Apple support.

  http://support.Apple.com/kb/HE57

• Apple support has been unable to solve my problem with iTunes not responding do not. He started all of a sudden. A few weeks after I've upgraded to Windows 10. Reinstalles/uninstalled iTunes and nothing. Now, I can't even Apple support for help.

  All the sudden, iTunes has stopped responding. I click top and nothing. I spent over an hour with a Senior Engineer at Apple's Support, which does not give me a ticket number so now Apple can't even find the person I talked to. This person had to remember and it's been 2 weeks. I called Apple back Support and since they can't find a ticket number they told me that I have to wait until this person reminds me. This engineer had me remove and reinstall iTunes with all the other components that go with it, I run it as administrator, pretty much did all the troubleshooting I had done on my own. I have now to sit and wait, hoping that this senior engineer at Apple called me back. It's poor and poor support for iTunes. If anyone has any advice, please share.

  Thank you

  These can be things that you've already tried. Despite this, it might be interesting to try again. As another poster has said recently, though for another problem, "20th try was the charm.

  For general advice, see troubleshooting problems with iTunes for Windows updates.

  The steps described in the second case are a guide to remove everything related to iTunes and then rebuild what is often a good starting point, unless the symptoms indicate a more specific approach.

  Review the other boxes and other support documents list to the bottom of the page, in case one of them applies.

  More information area has direct links with the current and recent buildings if you have problems to download, must revert to an older version or want to try the version of iTunes for Windows (64-bit-for old video cards) as a workaround for problems with installation or operation, or compatibility with QuickTime software or a third party.

  Backups of your library and device should be affected by these measures but there are links to backup and recovery advice there.

  TT2

• Problem installing iTunes on Windows 10

  I get an error message on the installation in the installation of iTunes to Apple Application Support. Specifically, the text reads:

  ""Microsoft.VC80.CRT, type = "win32", version = "8.0.50727.6195", publicKeyToken = "1fc8b 3b9a1e18e3b", processorArchitecture = "amd64" '. '. See Help and Support for more information. ' HRESULT: 0 X 80073715.

  In addition once iTunes is installed and I try to open it it wont let me.

  The message "an error occurred during the installation of assembly ' Microsoft.VC80.CRT, type ="win32", version ="8.0.50727.6195", publicKeyToken ="1fc8b3b9a1e18e3b", processorArchitecture is...» "may occur because a particular library file is not included in the supplied with iTunes distribution package or will not be installed because some unspecified reason. Install Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package MFC security update before you attempt to reinstall iTunes can help.

  When to reinstall iTunes, right-click on the Setup and run as administrator.

  See troubleshoot problems with iTunes for Windows updates for more information if necessary.

  TT2

• Error with iTunes in Windows 10

  So I have a strange problem.

  What is happening is iTunes opens (perhaps more slowly than normal? Unconfirmed), but will enter a strange state. This will be repeated at random, sometimes when the program starts immediately, other times, a few minutes after. It also leaves this State at random, often after a few minutes, but only for a millisecond. Rarely, it will leave for a few minutes. The only way that seems reliable to enter this State is to plug in my iPhone. The only way to leave he must have the Task Manager kill the program, and then reopen it.

  In this State, it will not meet order entries and seems to freeze, but Windows does not recognize it as an error of gel. It will also continue to play any song that was playing before its entry into the State, but not go to the next song, when it ends (it will be however if she leaves the State). If I am interested in another application, although in that State, I can hover over the iTunes toolbar icon and see the screen, but I can't go to iTunes.

  I'm sure it's a question of iTunes, as all my other applications work fine. Reinstalling does not solve the problem but (restart the computer between uninstall and reinstall). I'm kind of at a loss because I have no idea how to solve this problem.

  Details:

  iTunes Version: 12.4.1.6

  OS: Windows 10

  Hardware: ASUS GL551

  See excellent iTunes from turingtest2 for Windows troubleshooting guide at:

  Troubleshooting problems with iTunes for Windows updates

  General advice for troubleshooting when iTunes is unable to properly install (and reinstall or repair it does not) are to remove not only iTunes, but ALL the components, restart, remove the target installation files and reinstall.

• Problem with iTunes gel preferences and other issues.

  I don't know why, but the week last iTunes randomly decided to not work: whenever I try to open the preferences panel it hangs and release only randomly after a few minutes only to freeze again when I change the tabs. Also, all devices that I connect so that open freezes iTunes, yet once it thaws in itself rarely after waiting an hour or more but crashes again soon after.

  I tried everything short of wiping the disk and start from scratch (not an option to be honest): followed every single link help I found on Apple's site, used several malware scanner, defragmented, made several clean install iTunes and its components.

  I'm on an ASUS N53SV win 10, latest version, all the updated drivers. I don't really know what else remains.

  For general advice, see troubleshooting problems with iTunes for Windows updates.

  The steps described in the second case are a guide to remove everything related to iTunes and then rebuild what is often a good starting point, unless the symptoms indicate a more specific approach.

  Review the other boxes and other support documents list to the bottom of the page, in case one of them applies.

  More information area has direct links with the current and recent buildings if you have problems to download, must revert to an older version or want to try the version of iTunes for Windows (64-bit-for old video cards) as a workaround for problems with installation or operation, or compatibility with QuickTime software or a third party.

  Backups of your library and device should be affected by these measures but there are links to backup and recovery advice there.

  TT2

• Problems installing iTunes on Windows 10 12.3.1.23

  Hello

  I had this problem for two weeks, I don't know how to solve, and it would be good to have help.

  Two weeks ago, I noticed that after I had plugged my iPhone into my PC 5, only Windows Explorer recognized iTunes didn't.

  So I tried to see if there were updates for iTunes, but no update has been published.

  I used Windows 10 tools to uninstall it and then tried to install it again.

  Before that, I used CCleaner to make sure that no left, files or old registry key remained in Windows.

  Then I tried to install iTunes 12.3.1.23 by downloading from the Apple Web site and by opening the Setup program.

  Since then, every time, when I try to install iTunes, installation work until it says "Restore action", and a new mask appears, where it is written that there is a problem and that Setup could not install the software.

  After trying this for 3 - 4 times, I went to C:\Users\MYUSER\AppData\Local\Apple\Apple Software Update and tried to run all executable files in this folder, which contains installers for each program, Apple needs to install iTunes on PC separatelly, distinguished by the installation program downloaded by the Apple because one website you can download contains all the facilities of programs in a single installer.

  I managed to install all the software, with the exception of the Apple Mobile Device Support (version 9.1.0.6), who, as program controls when a unit Apple is plugged to the PC, and it has not worked since the beginning and is the one who made me do all this, in my view, is the same as the one send me problems during the installation of iTunes when I run the installation program downloaded by the Apple Web site.

  Anyone have the same problem and/or know how to fix this problem?

  I have 10 Home Windows (64-bit) version 1511.

  Thank you

  A

  SPECIFICATIONS OF THE PC:

  Name: HP Pavilion 15-P258NL

  OS: Windows Home (64-bit) version 1511 10

  CPU: Intel Core i7-5500U @ 2.40 GHz

  RAM: 16 GB DDR3

  GPU: NVIDIA GeForce 840 M with 4 GB of dedicated DDR3 memory

  FEATURES of the iPhone:

  Model: iPhone 5 s, black

  Capacity: 16 GB

  For general advice, see troubleshooting problems with iTunes for Windows updates.

  The steps described in the second case are a guide to remove everything related to iTunes and then rebuild what is often a good starting point, unless the symptoms indicate a more specific approach. Review other cases and a list of documents to support further down the page, in which case one of them applies.

  More information area has direct links with the current and recent buildings if you have problems to download, must revert to an older version or want to try the version of iTunes for Windows (64-bit-for old video cards) as a workaround for problems with installation or operation, or compatibility with QuickTime software or a third party.

  Your library must be affected by these measures but there are also links to the backup and recovery advice it should be necessary.

  In some cases with 64-bit systems, you may need to install the version of iTunes for Windows (64-bit-for older video cards) and QuickTime to enable iTunes work with some videos. 32-bit users must install QuickTime.

  TT2

• Not able to install Itunes for my pc windows7 (64 bit) im... Every time I have install I get the message "there is a PROBLEM WITH CE PACKAGE WINDOWS INSTALLER. A DLL REQUIRED FOR THIS FULL INSTALLATION COULD NOT BE EXECUTED. PLEASE CONTACT THE SUPPORT STA

  Not able to install Itunes for my pc windows7 (64 bit) im... Every time I have install I get the message "there is a PROBLEM WITH CE PACKAGE WINDOWS INSTALLER. A DLL REQUIRED FOR THIS FULL INSTALLATION COULD NOT BE EXECUTED. PLEASE CONTACT THE SUPPORT STAFF. "What should I do? I am new to Iphone! If you could help me on this, it would be very appreciated...

  aarruunn, you might want to try Windows Installer Cleanup utility.

  http://www.MajorGeeks.com/files/details/windows_installer_cleanup_utility.html

• Asslam o aliakum. I have a problem with itunes 12.3.2 it is not downloaded the 10 windows and when I connect m iphone with itunes and want to update to 9.2 says please download itunes new version for ios 9.2... help me with this... How to solve this probl

  Asslam o aliakum. I have a problem with itunes 12.3.2 it is not downloaded the 10 windows and when I connect m iphone with itunes and want to update to 9.2 says please download itunes new version for ios 9.2... help me with this... How to solve this problem.

  Greetings Dani56777,

  Thank you for using communities Support from Apple!

  I understand that you run Windows 10 and you must update iTunes to the latest version so that your iPhone will be recognized when connected. I do not know if you receive an error when you try to update iTunes or not.

  If you need information on how to update iTunes, please follow the instructions in the following link.

  Download the latest version of iTunes for Windows - Apple Support

  If you receive an error or alert, you can consider removing iTunes and all of its associated components and then reinstalling fresh iTunes on your computer. That would give you the latest version of iTunes. If you need execute this process, please follow the steps described in the following article.

  Remove iTunes Control Panel and its associated components

  Use the control panel to uninstall iTunes and software components in the following order:

  1. iTunes
  2. Apple Software Update
  3. Apple Mobile Device Support
  4. Hello
  5. Apple Application Support 32-bit
  6. Apple Application Support 64-bit

  On some systems, iTunes can install two versions of the Apple Application Support. What is expected. If both are present, do not forget to uninstall both versions.

  Do these elements in a different order, uninstall or uninstall only some of them. This could have unintended effects. After you uninstall a component, you may be asked to restart your computer. Wait to restart your computer until you finish remove all components.

  Remove and reinstall iTunes and software for Windows 7 and later versions - Apple Support components

  Have a great day!

• Problems with iTunes re-Setup - "there is a problem with this Windows Installer package"

  I tried to re - install iTunes with the latest version because I had received an "error 7" message instead of iTunes. You had covered the steps to uninstall and reinstall iTunes by removing iTunes, Quicktime, and other applications on my computer. I had uninstalled iTunes and Quicktime, but when I tried to uninstall the Apple software update, I get the following error message:

  "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your supplier of staff or the package of support ".

  How am I supposed to fix my problem with iTunes, so I can download music if I couldn't uninstall programs I need to uninstall? Can I try reinstalling iTunes at the moment? Please let me know what I can or can't do.

  Specific file names are mentioned in the error messages?

  Here is the standard advice for dealing with problems of installation of iTunes.  Because you are having trouble to uninstall one or more of these applications, you must use Windows Installer Cleanup mentioned below or Free Revo Uninstaller to uninstall applications difficult.

  Caution: Cleanup utility Windows Uninstaller has been removed from Microsoft download servers because sometimes it seems more removed he was supposed to (I believe this was linked to Office uninstall).  You can still get Windows Installer Cleanup here--> http://majorgeeks.com/Windows_Installer_CleanUp_Utility_d4459.html utility if you use it, you must create a restore point from the system first (or back up the registry with C:\WINDOWS\ERUNT).  An image full disc would be safer if you have this ability.

  If these steps do not help, ask for help in the Apple forum: https://discussions.apple.com/community/itunes/itunes_for_windows?view=discussions&tagSet=1234#/
  *****************************

  Have you tried completely removing all software related to iTunes and files, allowing you to perform a "clean installation" of iTunes? It comes to my technique proposed, taken from the article in Support of Apple HT1926.

  Go to control panel > Add/Remove programs
  Remove these applications:
  1 Apple Software Update
  2. Apple Mobile Device Support
  3 Hello
  4 iPod for Windows (this may or may not exist, be it, it is not necessary, then we can remove it)
  5 iTunes
  6 QuickTime

  Open my computer > C: > Program Files
  Delete this files (if present)
  1 iPod
  2 iTunes
  3 QuickTime

  Empty your temp directory:
  Open my computer > C: > Documents & Settings > username > Local Settings and delete the contents of the folder called "Temp".

  If you don't see the local settings, enable hidden files:
  Tools > Folder Options > view tab
  Select Show Hidden Files & folder, and then click OK

  Once this file is empty, restart the computer

  Download & install the Windows Installer Cleanup utility:
  http://support.Microsoft.com/kb/290301/
  Launch the utility: start > programs > Windows Installer Clean Up
  Select one of the applications mentioned above and click on remove

  Restart the computer
  Download & reinstall iTunes from here: http://www.apple.com/itunes/download/

• I'm having a problem with Itunes synchronization

  Hello

  I'll have a synchronization and backup issued upward my iPhone with iTunes in Windows 6. I use iTunes on windows 7 bit 63 and ios 9.21 12.3.2.35 on my iPhone6. Upgrade to ios 9.21 Tuesday. When I connect my phone to my pc, sync would start, but would end in step 4 "determining which applications to synchronize' with the following error message"iTunes could not backup the iPhone "iPhone" because the backup session failed. I tried to restart my phone, restarted my computer, but nothing fix it. I contacted apple support and the tech I talked to was suggested to use a 2nd test iTunes computer and my phone. I installed itunes on my windows laptop 10 and he syncd my phone backup perfectly. I was going to chalk up to an error on my Windows 7 machine until tonight, when my wife has connected his iPhone to her computer (Windows 7 643 bit even itunes version)) and she got the same error message. I have contacted apple support and spoke to a senior technician. We uninstalled iTunes, reinstalled but got the same error message. We tried can remove the lockdown folder, restart Windows and the iPhone, but still get the same message. Since my wife and I are having the same issue and iTunes works on windows 10, I think he'd be a compatibility problem between windows 7, iTunes 12.3.2.35 and ios 9.21. Has anyone experience this problem?

  I have exactly the same problem. I'm on Windows 10 trying to backup my iPhone Plus 6 and my iPad Pro, which have been updated to 9,21 IOS using the latest version of iTunes. I lost 6 hours of my life trying to solve this problem. I tried what you did, leaving me frustrated. I get the same error message right "iTunes could not back up the iPhone because the backup session failed" when you try to save. The synchronization gets stuck to "determine what applications to synchronize" followed by "iTunes could not back up the iPhone because the backup session failed". The only thing to do is to try to backup with my laptop which didn't leave a lot of hard drive space. I have an iPhone of 128 GB 6 Plus and pro with close to 100 GB to 128 GB iPad deposited in each it backup in a different computer is a pain. Even with the backup to iCloud.

  This must be a conflict with 9.21 IOS and iTunes 12.3.2.35. iTunes does not even recognize that I have updated to 9,21 on my iPhone and iPad and queries to update. Hope Apple finds a solution to this problem as soon as possible.

• Problems with iTunes sync - Equium A200-1v0

  Hello

  wonder if someone could help with this?

  I have trouble to synchronize my Toshiba Equium A200-1v0 with my iphone in itunes.
  The laptop worked well with an ipod for years are, however, have no joy with the iphone.

  Someone suggested that my drivers may need to be updated.
  How can I find the specific drivers needed?
  Anyone else had a similar problem with itunes?

  Thank you

  Why do you want to update the driver for laptop?
  This has nothing to do with the laptop.
  I guess that this is related to the Apple software and I recommend to reinstall this kind of things together.

  I had also some problems with the iTunes software. I put like that, but I need to synchronize the files with my iphone and I had to reinstall it many times to make it work.

• Problem with iTunes 12.3.2.35, other titles are visible, but will not play. How can I play? Thank you

  Problem with iTunes 12.3.2.35, other titles are visible, but will not play. How can I play? Thank you

  Can you describe what happens when you try to play these tracks?  Do you have an error message (If Yes, what does say)?  Are the visible but greyed out?  They were a symbol of an exclamation mark next to them?

• Have a problem with M/S Windows Movie maker that started today?

  Have a problem with M/S Windows Movie maker that started today? When I add an audio link towards the file it double in the space. If the audio is at 3 min., now it is 6 min. Since it was just started is a problem on my end, or with the product? Spoke of a M/S tech and he told me to download the new windows live movie maker, but have the same problem. What I am doing wrong?

  It may be interesting to try to convert the audio file to the
  . Format WMA before you import into Movie Maker.