Problem with keyboard for T410i in Perth, to THE
Hello
I hope someone here could help me answer.
My Fn key does not work. Initially, I tried to clean the keyboard... did not work. Strange thing, that's when I take the keyboard (with the cable still attached and laptop still on) to try, works of Fn. When I saw the keyboard at the rear, the Fn key stopped working again.
Tried to call the hotline of lenovo and tossed around.
As I just bought the T410i in Dec10 only, I hope to find a lenovo service center to fix. However, I have seen in this forum that the Center is in Sydney and minimum 4 business days is required.
1 do you have anyone had this problem before?
2. What is the duration that you have waited your laptop to come back from Sydney?
3. make the warranty coverage for such a problem?
If this isn't the case, I'll have to wait until my graduation from this year end and attach back to Singapore.
Thank you very much.
UM, it's a strange problem. Could be a short circuit.
Call 131 426, ask them to send out a new keyboard (you should get the following day, because a parts depot in Perth from memory).
If this fails to solve the problem, then you need warranty service. It is difficult to say how long would take the deposit usually 5 days is out of time, but if there are no parts available, then it should be 2 to 8 weeks, depending on how long it takes to source a similar parts.
Tags: ThinkPad Notebooks
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Happy to help you. I work for HP
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