Problem with KEYBOARD for notebook G42

Keyboard on my laptop has a problem. right shift key and arrow keys do not work. How can I check if it is a software problem or a problem with the keyboard. If the keyboard is a question where and how we get the keyboard made for this model.

Please answer.

You have the problem if you connect an external keyboard? If the external keyboard works, I remove the keyboard and look at the part number and then search on eBay, Amazon etc. Do not do this if your machine is under warranty. Contact the HP customer if it's still under warranty.

Tags: Notebooks

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