Problem with keyboard on the M60 (characters to jump)

I bought an M60 for my wife and she complained that he jumps constantly characters. I found the same problem. For example, type in the URLS in internet explore or composing emails, he will be missed by 10% of the time characters. I saw a couple of posting on this topic in the forums.

Good old Dixons refused to refund purchases as someone called me today to say that she cannot see any problem with the keyboard.

Does anyone know a solution to this problem?

Hello Chris

Unfortunately, the problem can be fixed with some kind of firmware. I spoke with Toshiba and this is known issue and they also said that Toshiba do some tests with the new keyboards and when this will be resolved customers can expect a help about it.

If I understand right, there is a problem with the contacts of the button. As you know that it is the new keyboard with numeric keypad and not the standard. Sorry, but for now, need you a little patience. If you want you can also try to contact the after-sales Service of Toshiba partner in your country. Maybe they have the same information. Talk with them. A consultation is free.

Good luck!

Tags: Toshiba

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