Problem with perfromance of the Bluetooth device.
Original title: Bluetooth device
My Bluetooth device does not detect and it is not also detected by other Bluetooth devices even if they are near the computer and their visibility is turned on. The Bluetooth is displayed as working properly, but when I want to add new device, it maintains the research but does not display the device to connect with. When I tried to find out with other Bluetooth devices they do not detect my computer too. WHAT IS THE PROBLEM AND HOW CAN I SOLVE THIS PROBLEM?
As I suggested you in the previous post, install the following update and check.
Bluetooth devices do not work correctly on a computer that is running Windows 7.
http://support.Microsoft.com/kb/980396/en-us
Please update issue status to help you further.
Tags: Windows
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Hello
Thanks for posting your question in the Microsoft Community.
I understand that you are facing problems with the Bluetooth device on your pc. I will try to help you with this question.
Please answer these questions to get more clarity on this issue:
What is the brand and model of the pc?
Have you installed all the updates waiting and also updated all the device drivers on the pc?
What is the error message you get when you use the Bluetooth device?
The problem is specific to this device?
Suggest that you refer to all the steps in this article to check if that helps.
Why isn't Windows find my Bluetooth or other wireless device? : http://windows.microsoft.com/en-US/windows-8/why-isn ' t-windows-conclusion-device
Keep us in the loop to help you further.
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every time I help out to fix this problem, it search for it and then he said: this bluetooth device driver is not installed. Install the last jerking for the device.
After that, I click option
apply this hotfix
then he begins to search for, but after a few seconds it gives an error that
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Hi Fadi,
If Windows is unable to install the drivers automatically, then you will need to visit the Bluetooth device manufacturer site download and install the drivers manually.
Updated a hardware driver that is not working properly
Looking for drivers
Set up a Bluetooth compatible device
http://Windows.Microsoft.com/en-us/Windows-Vista/set-up-a-Bluetooth-enabled-device
I hope this helps!
Halima S - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.
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Hello
What is the number of full model of your ASUS laptop?
We will try these steps and check if this solves the problem.
Method 1: If your computer is having problems with a recently installed device or other hardware, try to use the hardware and peripheral troubleshooting tool to solve the problem. It checks the common issues of interest and ensures that a new device or hardware connected to your computer has been installed correctly.
Open the hardware and devices Troubleshooter
http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter
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http://support.Microsoft.com/kb/980396
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http://support.Microsoft.com/kb/2654568
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This widget could not be displayed. -
Hi all
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:
Thanks for the reply.
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