Problems with the Bluetooth device on pc Windows 8.

Original title - microsoft

When my sister buy a laptop, she was already a Bluetooth device and has been able to use. but last July 2015 I can't turn on my Bluetooth on my PC device, I checked services.msc and discovered he was not running so I was started to run, but still I can't activate it. What should I do?

Hello

Thanks for posting your question in the Microsoft Community.

I understand that you are facing problems with the Bluetooth device on your pc. I will try to help you with this question.

Please answer these questions to get more clarity on this issue:

  • What is the brand and model of the pc?

  • Have you installed all the updates waiting and also updated all the device drivers on the pc?

  • What is the error message you get when you use the Bluetooth device?

  • The problem is specific to this device?

Suggest that you refer to all the steps in this article to check if that helps.

Why isn't Windows find my Bluetooth or other wireless device? : http://windows.microsoft.com/en-US/windows-8/why-isn ' t-windows-conclusion-device

Keep us in the loop to help you further.

Tags: Windows

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