Problem with permission, download and reading electronic books, updated...

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• Photoshop elements 13 said that there was a problem with the download and recommend exit us and restart

  We bought a new laptop and 13 items today. We spent the day trying to get it set up. We tried to download the 13 items at least 6 times. Whenever it took about 45 minutes to download, but when we open the file and click on set up it says that there was a problem with the download and it recommends that stop, restart and download it again? How we work what goes wrong? We had to remove the files and start every time. I don't have another day to try to get this sort. Should not it is just a matter of downloading and then, should not come with a message to install and we just press Yes and it works.

  You can also download the trial version of the software directly (No Download Manager) through the page linked below and then use your current serial number to activate it.  You should get two files, an executable file and a compressed file.  Run the executable file and it will install the rest.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  Photoshop/Premiere Elements 13: http://prodesigntools.com/photoshop-elements-13-direct-download-links-premiere.html

• Problem with the help and support after Windows Update

  Hello

  After downloading some updates from microsoft, I now cannot open the option "help & support". It is said ' sorry Internet Explore cannot download / help.

  Anyone got any ideas how I could restore the option ' support & "?

  concerning
  Dale

  Hello

  It would be useful to tell us what operating system you have and what computer you have. Regarding your problem:

  who help and support option do you mean? Help windows?

  Moreover, already checked the website of microsoft? Would be useful for you since almost all topics around the windows are covered here.

  Visit this link for the support of the MS Web site: http://www.microsoft.com/europe/

  Welcome them

• How do I monitor/find where is the State of my download?  I don't know how long it takes or if there is a problem with the download that I can't find anything.  Also, is it supposed to be an icon for my purchase of Photoshop and light in my apps folder

  How do I monitor/find where is the State of my download?  I don't know how long it takes or if there is a problem with the download that I can't find anything.  Also, is it supposed to be an icon for my purchase of Photoshop and light in my apps folder?  Where can I find that when it's done download?

  Could you please confirm the operating system you are using.

  You can see the status of the application of CC desktop download.

  The CC app desktop click the creative cloud icon located in the taskbar (Windows) or the Apple bar (Mac OS) menu, to open the creative cloud desktop application.

  Hope this will help you.

  Kind regards

  Hervé Khare

• I have a problem with repeated download of KB2633171 since 12/15/11, all successful. How can I stop it?

  I have a problem with repeated download of KB2633171 since 12/15/11, all successful. How can I stop it?

  I tried MS FIXIT - but the problem persists.

  Vista 32 bit

  Hello

  Have you checked the State of the KB2633171 in the history of Windows updates?

  Method 1:

  You can read the following article and try to run the islet fix verification.

  The problem with Microsoft Windows Update is not working

  Method 2:

  You can also scan [SFC] System File Checker on the computer that will replace missing or corrupt files & check if the problem persists.

  For more information, you can consult the following link.

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  You can also consult the following wire link and check if it helps.

  change the default location of the windows updates

• HP 15 laptop: problem with the touchpad and the key "stuck."

  Hello!
   
  Last weekend, I have an irritating problem with my HP 15 laptop. Bought two years ago and upgrades to Windows 10 a year ago.
   
  First of all, my touchpad started to not work properly. It "freezes" and I can't use it until I click the ESC key, but it doesn't last and "freezes" again a few seconds later. Then, everytime I open a window where there is a text box (Start menu, edge browser, Control Panel, etc.), the number 5 is entered automatically and permanently, as if the button 5 has been blocked. I did a quick check and button 5 do not seem physically stuck.
   
  Yesterday, I restored the system to the factory settings, so I'm back to 8.1 for Windows and then upgraded to Windows 10. Everything seems to work fine, but this morning, the problem was back. Is there something I can do? What is the problem caused by Windows 10 or the computer? Should I restore it to Windows 8.1? Everything worked great til last weekend, I don't know what that was.
   
  Thank you in advance for your help!

  Welcome to the HP support community @gouch3.

  I understand that you have a problem with the keyboard and the touchpad on your laptop from HP 15.

  Have you tried to use a keyboard external and mouse at all?

  Have you tried to go to Safe Mode to see if the problems persist in there?

  Have you tried to perform a material or forced reset Reset?

  Did you do a test of material?

  Have you updated your drivers?

  gouch3 wrote:

  ... Is there something I can do? What is the problem caused by Windows 10 or the computer? Should I restore it to Windows 8.1? Everything worked great til last weekend, I don't know what that was.

  It could be a driver problem to be able to look at that for you, I need your model number. I wish I could give you an answer or not, but at this point without the troubleshooting results and the model number, it is difficult for me to say.

  I can say that if everything works in point 8.1 of Windows without problem, the driver TROUBLESHOOTING is a great place to start. Please try to follow these steps for the keyboard and the touchpad of troubleshooting:

  • Beginning
  • Search for Device Manager
  • Search results, open Device Manager.
  • Click on display
  • Show hidden devices.
  • Click the arrow next to keyboards.
  • Right click on the name of the keyboard device.
  • Select uninstall.
  • Continue deleting the names of devices in the category keyboards until the feature of all the names have been uninstalled.
  • Restart the laptop twice.

  Touchpad:

  • Type of research, "Device Manager."
  • Click on Device Manager,
  • Expand mice and other pointing devices.
  • Right click on the TouchPad,
  • Click on uninstall.
  • Restart the computer laptop twice,
  • Reinstall the TouchPad card.

  I found a document of troubleshooting for you to try also called Portable keyboard troubleshooting. Please be sure to follow the steps described in this document.

  The best document I have for TouchPad problems is the use and troubleshooting of the TouchPad and ClickPad document. 

  Here is a link to the HP Support Assistant, if you need it. Just download and run the application and it will help with the software and drivers that need to put up-to-date.

  This is a great question other clients may also be questioned. When we came to a resolution, please share what has worked for you with others by marking this post as an acceptable Solution. If you want to show appreciation for my efforts today, please take a second to click the Thumbs Up button below.

  If you need assistance, I would be more than happy to continue to help you. Please re-post with the results of the resolution of the problems. Could you please also provide your model number (How can I find my model number or product number?)

  Thank you!

• When is windows going to solve this problem with the download of kb2538242?

  When is windows going to solve this problem with the download of kb2538242?  Whenever I turn on the computer, it downloads and installs this update.  It says it is installed but the next time I turn on the computer it downloads and installs again slow down my computer until she gets.  When I hit the kb2538242 in bing it says windows will have a fix within two weeks.  Why so long?  Isn't windows discover these things before posting updates?  I use Vista, with Intel 32-bit processor.  What can I do about this problem or I have to wait on windows.

  George,

  You must contact Microsoft, don't wait until they release the patch.

  How to get help and support for this security update

  Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy.  If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

  For enterprise customers, support for security updates is available through your usual support contacts.

  -=-

  1. click on the "Start" button, click "All programs" and click on "Windows Update".

  2. in the left panel, click "Search for update".

  3. after receiving the results of the analysis, please click on "View available updates" under the "Install updates" button

  4 Please right- click the update (KB2538242), and then click "Hide update".

  06/19 / 1109:56: 23:00

• Problem with multiple downloads with the router. Allows you to change the TCP MSS value?

  Original title: TCP MSS

  Hi all.

  I currently have a problem with multiple downloads with my current router.  If I have two current downloads at the same time I have no access to all web sites.  It's almost as if the downloads take my meaning of bandwidth there is more nothing for ordinary surfing.

  As a test I put an older router on my system and have a significant improvement in performance.  I have 2 downloads in progress and also surf at the same time.

  To compare two routers, I noticed that the only real difference between the two is that the TCP MSS value is set to '0' on the router of the problem, and then assign him 1392 (MTU - 40) on the router to elderly who gives better performance.

  It is my understanding that this value governs the size of transmitted packets.

  My question is this:

  What is the MSS value which is causing the problem?

  Congratulations in advance.

  Be sure to interpret the values. The '0' means no not literally because the link would not work. It is likely, that it allows the local device set limits for the link. Don't forget that there is a Maximum value and as such can be any value up to such limit as defined by all devices in the path.

  You can try capping manually but it is unlikely that any local limit will come to effect unless you set very low.

• Problem with silverlight download, download the error code 2104.

  Original title: problem with Sliverlight download
  get the error code 2104. tried to uninstall and reinstall

  Hello

  Thanks for the reply.

  We are pleased to know that the problem is solved. Please do not hesitate to answer, in the case where you are facing in the future other problems with Windows. Please contact the Windows community.

• After the last updates of windows have problems with start up and now drivers

  Hello

  After the last updates of windows have problems with start up and now drivers. I get an error code 21 when I try to install the drivers AMD apparently missing.

  May 14, last night I had several (automatically) downloaded windows update

  Today, I was unable to boot my computer with Windows - tried the disk check, start checks etc, and eventually had to use System Restore (for help before the critical update to restore).

  Perfection, everything works, but knowing that windows will attempt to redo an automatic update, tried to check online - no one seemed to have a problem and (naivly) thinking I could always do another restore of the system, I rebooted again.

  Same thing worse. Could not do a sys restore either just before restarting or last night. Chose a date earlier (last week) but then lost the USB drivers and pilots display. Downloaded updated but refuses to let my AMD driver install Windows I have a very unpleasant screen... and I must now stop the installation of this update "critical."

  Would appreciate advice how do my installed display driver or whether anyone else has problems following this update

  Thank you

  Hi Jane,

  You have a disk to install Windows 7 with you?

  I suggest you to check the event viewer for error details report.

  Open event viewer.

  http://Windows.Microsoft.com/en-us/Windows7/open-Event-Viewer

• Hi, I have a problem with the download trial version of adobe after effect cc. When I want to download instad of download there are massage: we are experiencing some problems, please try again later. If the problem persists, contact customer support

  Hi, I have a problem with the download trial version of adobe after effects cc. When I want to download instad of download there are massage: we are experiencing some problems, please try again later. If the problem persists, contact customer support. What seems to be a problem? Thank you

  Please try after effects configuration required for Mac OS and Windows

  Concerning

• I just had a software problem with my Mac. and had to reload everything with Apple. Only one problem. Lightroom is gone. Apple said that the address has changed. How can I get my pictures back? Can anyone help?

  Hi all

  I just had a software problem with my mac and had to reinstall everything using Apple. One problem, lost lightroom 5. Apple said that the code of the address has changed. How to recover my photos or have I lost?

  At soon Pete J

  Hi Pete,.

  You can install Lightroom via this link:

  Download Photoshop Lightroom

  However, to get the rear changes you have previously done in Lightroom, you need to get the backup of your previous Lightroom Catalog.

  Store you the backup of your Lightroom catalog before recharging your Mac OS?

  Kind regards

  Claes

• When you try to activate creative cloud, I get "this code has already been used. How can I proceed with the download and installation?

  When you try to activate creative cloud, I get "this code has already been used. How can I proceed with the download and installation?

  Thanks for the Email, the problem is solved now. Please do not hesitate to contact in the future.

  Concerning

  Baudier

• Problem with Adobe Flash and RealPlayer (and maybe also this old man)

  Dear Sir.

  I had problems with Firefox as my browser and on the Adobe site answer that it is said:

  If you have RealPlayer installed on your system, please disable recording of the RealPlayer browser plug-ins.

  1. Launch RealPlayer
  2. Click on the RealPlayer icon in the upper left of the window and choose Preferences.
  3. Choose the download and registration from the left panel
  4. Uncheck "allow Web downloading & recording for these browsers installed.
  5. Click OK and close RealPlayer
  6. Restart Firefox

  The only problem now is that I downloaded the latest version of RealPlayer, following your instructions above, I can make 1, 2, and then I have a problem that in the left panel, it is not "allow the Web download & recording for these installed browsers. It offers is:

  General - playback settings

  Internet - proxy, transport network

  Library

  CD

  DVD

  Content - Types of media

  Auto service - auto update, Message Center

  Material

  Accessories

  Registration

  I initially needed to do this (i.e. uncheck etc.) as Firefox froze. At the moment I don't know if it freezes again. I just downloaded the latest version of RealPlayer and tried to follow your previous instructions.

  I'm sorry to take your time again. I am a former user of the computer and not really with it. Can you help me please?

  Thank you very much.

  Anthony

  You have a specific problem with Real Player and Flash Player right now? Is - this same problem with yours?

  http://forums.Adobe.com/message/5242327

• Problem with script downloading

  Hello

  I have a problem with the download of the Flash Player on my XP computer Internet Explorer.

  All the time I get the message indicating that a problem has occurred with the script on this page. I tried several times and at the end of the download procedure, this happens all the time. I activated the script and it worked for all the years up to now. Here you can see the message I get (in Swedish):

  

  Is there someone who can give me an advice on how to get Flash Player?

  Hello

  Welcome to the Adobe Forums.

  You can download the links on this document, offline Installer Adobe Flash Player:

  http://helpx.Adobe.com/Flash-Player/KB/installation-problems-Flash-Player-Windows.html

  Thank you

  Vikram