Problem with Photoshop after buying the creative cloud for teams for 1 year

Similar Questions

• Hi, I bought the creative cloud for a year. I uninstall and now I need to install it again, but whenever I connect my productnumber write he still wants me to buy the product I already bought. How to install once you have u

  Hi, I bought the creative cloud for a year. I uninstall and now I need to install it again, but whenever I connect my productnumber write he still wants me to buy the product I already bought. How to install after uninstalling it?

  Please check the help below document:

  Does not open App | Wheels of progress turn continuously

  You can also view the nets below where this issue has been addressed:

  Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel

  Creative Cloud Desktop App taped blue spinning wheel after update.

• If I buy the creative cloud for photographers can I install it on the laptop and desktop?

  If I buy the creative cloud for photographers can I install it on the laptop and desktop?

  As long as the machines support the software you can.  A Cloud subscription allows you to have two machines with operating facilities.

• I bought the creative cloud for a year and I want to add Illustrator.  I am also a teacher and would like the discount.  How can I change the info?  I have an ID and pay the heel of the school.

  I bought the creative cloud for a year and I want to add Illustrator.  I am also a teacher and would like the discount.  How can I change the info?  I have an ID and pay the heel of the school.

  Hi Angie,.

  I see that you purchased a plan of photography under the same email that you use with the forums.

  Discount student/teacher if they are only available for full creative cloud subscription, not the plan of the photograph or any other single application.

  You can buy the complete creative cloud, as well as with discounted prices.

  Get in touch with our service customer for more information:-http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  Also look for the plans under:-Creative Cloud price and membership plans | Adobe Creative Cloud

• Can I get the creative cloud for 3 year subscription?

  Can I get the creative cloud for 3 year subscription?

  In my opinion, the limit is one year at a time, but you can do this for three years and then stops.

• Hello, after trial period I buy the creative cloud for photography, but do not work!

  After the trial period, I buy creative cloud, for photography, so I think I can use photoshop and lightroom cc cc 2015!

  But application allow me to download the full version, it seems that my trial period is to expire, but I pay, and I received the e-mail confirmation from adobe!

  Unfortunately is not possible for me to communicate with the customer service, I work right now!

  I don't really know how to solve this problem...

  Does anyone know if adobe needs time to activate a new subscription? Like a few days?

  in the opposite case I am forced to cancel my Pass covers admittance because I can not make it work and talk with the customer service is Impossible !!!
  At least one E-mail pourrait put !!!

  Hello Roberto,

  Can you please refer to the document help below and try the steps mentioned:

  Creative Cloud applications unexpectedly back in the test mode. CS6, CCM

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Kind regards

  Sheena

• After buying the creative cloud full offer cannot yet open indesign cc 2015 etc. still wonder about buying programs

  Hey everybody! I downloaded the trial of indesign cc version 2015 and Illustrator cc 2015. He went out and so yesterday I bought full creative cloud for students (special offer for €192,78 / year) but indesign and illustrator don't open and rather ask once again for the purchase of programs. Please help me. I need for my work with indesign and illustrator. Thank you, tina

  Check your subscription payment has been processed and your adobe id is correct, https://www.adobe.com/account.html

  log out and then back to your office to cc using the same adobe id allowing you to check your subscription is current, https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

• I am buying the creative cloud for picture only, and it does not work

  Help, please

  Hello

  You can access the link as follows, where you can view the composition CC plans and plan of photography where you will be able to access and use CC Photoshop and Lightroom.

  Pricing plans and creative Cloud membership | Adobe Creative Cloud

  Thank you.

• Impossible to download apps, try only. I bought a creative cloud for a year membership and I tells me that you have a free subscription.

  I recently bought a membership to the creative cloud for a year. My id says adobe my i have a free subscription. (I've used my activation code) I have no access to my applications, I can't download those, only try. Can someone help me?

  Hello

  I guess you have found an error for the trial;

  First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

• Whenever I try to buy the creative cloud, there's a "problem"?

  So, today, I wanted to buy the creative cloud and at the beginning I wanted to pay with PayPal, but because pay pal account is in another country then the adobe account, he says that it won't work. Then I tried with my credit card and everything works until the last step where it loads for a second and then he said: there is a problem. Please try again. And I tried for at least three times now and it still does not. What can I do?

  Hello

  Greetings from Adobe!

  Contact us please contact customer service

  Kind regards

  Gary singh

• I tried to buy the creative cloud with all the included applications and I wrote my bank details and its been "approving or looking" for my card for an hour.

  I tried to buy the creative cloud with all the included applications and I wrote my bank details and its been "approving or looking" for my card for an hour.

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I am a trial user now, but I need to re - download the apps that I use daily. I'll buy the creative cloud now, I have the same problem again.

  I am a trial user now, but I need to re - download the apps that I use daily. I'll buy the creative cloud now, I have the same problem again.

  It says error 16; Please visit: Configuration error. CC, CS

• Hi all, I have 5 LR I purchased with a serial number and a week ago I got the message about a new update, I want to get LR 6 but not the creative cloud, LR4 LR5 to last time it was just an update without having to buy the creative cloud ,

  Hi all, I have 5 LR I purchased with a serial number and a week ago I got the message about a new update, I want to get LR 6 but not the creative cloud, LR4 LR5 to last time it was just an update without having to buy the creative cloud is it possible to LR5 LR6 to? Thank you very much.

  Jeffrey

  Yes, you can buy Lightroom without subscribing to Adobe Creative Cloud.

  To purchase an upgrade to Lightroom 6 from a previous version, please see this link: products .  Scroll to lightroom and click 'buy '. Then click on the selectable text next to "I want to:" and select "upgrade". In the drop-down list, select the version that you are upgrading.  I hope that help.

  Best regards

  Guinot

• I LR4 on my Mac with a few 8 000 images on it. If I buy the creative cloud, do I download LR5 on my desktop and how can I access these images or are they automatically imported?

  I LR4 on my Mac with a few 8 000 images on it. If I buy the creative cloud, do I download LR5 on my desktop and how can I access these images or are they automatically imported?

  There is no forced use of the LR5 and your LR4 will remain in place and active. If you decide to use LR5 will try, import your catalogs.

  Mylenium

• Hello! I live in Brazil, I try to buy the creative cloud to the picture and it does not work because I changed the country! I don't know what's wrong, they say to call this 1800 426 570 phone number but no work at the Brazil! Does anyone know another fo p

  Hello! I live in Brazil, I try to buy the creative cloud to the picture and it does not work because I changed the country! I don't know what's wrong, they say to call this 1800 426 570 phone number but no work at the Brazil! Does anyone know another phone number to provide payment information?

  Hi Luciano,

  Please click on the following link: Contact Customer Care

  *Remember to stay signed with your Adobe ID ( email id used to purchase the subscription ) before accessing the link above*.

  Select the exact options indicated below in the capture to get support of screen options:

  

  Let us know if that helps.

  Kind regards

  Sandrine Bani