Problem with request for compensation

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• problems with updates for Windows (for Win XP)

  I have problems with Windows (for Win XP) updates...
  (1) I installed the hardware updates for my sound card (via Windows update) and now I can't hear the music through my speakers or headphones.  In addition, related to my sound card software do not work either!
  (2) at the same time, I tried to install Microsoft .NET Framework 1.1 Service Pack 1 through Windows Update and that would not install (.. .and I tried several times).

  So to rememdy those issues, I tried for hours to use the system restore, but whenever I've tried I'm not able to successfully restore and I tried several unique restore points.
  Any suggestions?  I spent hours on it, and nothing seems to help!

  Hello hoke, welcome.

  1. What is the brand and model of your computer?

  Let us know if it works:

  1. download the .NET Framework here cleaning tool:
  http://blogs.msdn.com/astebner/attachment/8904493.ashx

  2. run the utility and remove all versions of the .NET Framework
  3. restart your computer

  ---
  After the reboot
  ---

  4. download the .NET Framework 3.5 from here:
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=333325FD-AE52-4e35-B531-508D977D32A6&displaylang=en

  5. next, restart your computer

  Let us know if it works,

  Thank you! Ryan Thieman
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Problems with drivers for laptop HP650

  Hello

  I have a problem with drivers for this model.
  I have installed windows 7 32 bit, then removed all the drivers from the official website of HP, but a problem with the two drivers, PCI SIMPLE COMMUNICATIONS CONTROLLER and CONTROLLER ASSISTED, now I can't connect to Internet, LAN or wireless internet.

  Is there a solution?

  

  Hello:

  This is the driver you need for the PCI SCC.

  http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=5225011&prodNameId=5225013&swEnvOID=4062&swLang=13&mode=2&taskId=135&swItem=ob-104656-1

  In order to find the right driver for the wireless card (since there may be one of several different model wireless cards in your notebook), go to Device Manager and click on the network controller needing drivers and display the material for her ID.

  If you don't know how to find the hardware ID, please read the info on the link below:

  http://www.DeviceDriverFinder.com/blog/device-drivers/how-to-check-the-hardware-ID-for-a-Windows-device

• Problem with pdf for the opening of the health gov Web site.

  Problem with pdf for the opening of the health gov Web site. I use my ipad in Safari and have installed the application to adobreader. Healthcare gov support only suggested to disable the pop-up blocker. I did, and I couldn't always open the file. No problem on a desktop computer regardless of the browser.

  In my view, they spend on their web server to a document ECM server authentication. Someone else has the problem?

  I tried the Penguin, Chrome and Atomic browsers on the ipad and the same issue.

  Thank you!

  Keren

  Okay, actually, I think that there is a problem with the type of form. It is a form of a special kind (called a form XFA or Designer, for what it's worth), which can be opened with Adobe Reader and only on Mac or Windows. There is no iPad software that can read these.

• Problems with Flash for Mac OS x (10.5) and FF/Safari

  Because there are REALLY knowledgeable people out there-no matter which cannot help?  PLEASE, I BEG YOU!

  I usually run Firefox (3.6), but also have the same problem with Safari (4.0.4).  After recently updated Flash Player, Shockwave, Flip4Mac and Java in Firefox, on some websites, the image opens, I see the gray circular loading animation and then... nothing.  Just a white box. Cannot access controls and right click brings up a menu that includes: 'Settings' and 'on Flash Player 10 ".

  Here is an example of a site where it's going: http://www.Oprah.com/oprahshow/catch-a-glimpse-of-Roger-Eberts-life-today-video

  I deleted and reinstalled the Flash player and Shockwave several times, but no resolution.  I tried to reload the latest version of Firefox, but who have done nothing either.  I got in touch with Adobe, which replied that everything they do is supported installation/uninstallation - and then directed me to a procedure for Internet Explorer!  (That said, a second request referred me here, so maybe not a total waste of time!)  I'm not a programmer, just a moderately sophisticated user, then you are my last, best hope!  Thanks in advance...

  Here's some of the info I sent Adobe:

  Control-click and selecting "about Flash player 10' poster version # 10,0,45,2 (even though it says 45.0 on page FF control plug-in). Click settings to display the Adobe Flash Player settings: display/activate the acceleration hardware checkbox (checked). You cannot uncheck the box here. I did go to the flash site and try to see if changing any of the settings may help, but it did not.

  It started to happen after I installed the latest version of the Flash Player and Shockwave. It happens in Safari and FF (my main browser).

  I uninstalled and reinstalled, flash, shockwave and flip4mac several times. The two seem to work when you go to the appropriate page on adobe.com. Java also seems to work (according to the Java test page).

  Help, please!

  Here are my FF plugins:

  -Shockwave Flash 10.0 r45 10.0.45.0
  -QuickTime 7.6.4 plugin
  -Adobe Shockwave for Director Netscape plug-in, version 11.5.6
  -DivX Web Player version 2.0.0.263
  -Plug-in Silverlight 3.0.40818.0
  iPhotoPhotocast - iPhoto6
  -Java Embedding Plugin 0.9.7.2 1.5.0.22
  -Google Earth plugin
  -Garmin Communicator plug-in Version 2.9.1.0
  -Flip4Mac Windows Media Plugin 2.3
  -Microsoft Office Live plugin
  Office Live Update v1.0
  LogMeIn - Plugin 1.0.0.298
  -Hulu Desktop Plugin Support

  Browser: Firefox

  Operating system: Mac OS X (10.5)

  H s2foster2, thank you. I can tell you that the Flash Player plug-in is correct. However, I'll give you a thread

  the link that one of our very well informed those sought on this issue contained in part 3.

  http://forums.Adobe.com/thread/128188 Page down through the messages until you find the one posted by "sergioazenha" 

  This procedure has solved just a matter of someone else, so I hope it solves your.

  Thank you

  eidnolb

• Is there a problem with Skype, for now?

  Hello people.

  I run a G4 and 10.411 using an older version of Skype with a software patch that I found in one of the Skype topics on this site. It has been working fine for months. I do not use only audio video. I have a subscription to call land lines. The problem I have is that I can call and hear the person I called, but they cannot hear me. Is there a problem with Skype today? Or they made changes from today that do not allow to use the patch and an old version of Skype? Any information would be appreciated.

  I just found out that there were internet problems yesterday and today. According to me, which may have been the cause of my problems from Skype. Here is the response I got from my ISP tech guy when I sent him to see if there are problems of the internet this weekend: 'Yes. There was a routing problem beyond our network or upstream suppliers. »

• Problems with split for VLC window view

  I'm trying to break the window of vlc for the side of the desktop by pressing the button expand for a long time. However, the snap of the VLC window generates a full size black screen. Why is this and how to fix this?

  Using OS X El Capitan, VLC 2.2.1.

  Thank you.

  VLC is not an Apple product. Only its developers, who I think are here:

  http://www.videolan.org/support/

  can solve problems with it.

  C.

• Problem with connection for ePrint

  Hello
  
  Today, I brought a new printer - all in one, HP Deskjet INK Advantage 3520. All functions are OK, but I have a problem with ePrint.
  In practice, the printer is connected to my wifi at home and I can print without USB cable with no problems. But when I want the ePrint of installation function, I get an error that the printer do not have any internet connection and I can't complete the configuration of the service.
  
  Do anyone know how I can eliminate the problem?
  
  Thank you
  Denis

  Hi DenyKr,

  I see that you are having problems with your printer, connecting to web services.  I would like to try the following steps.

  1. open the internet browser type printer IP address.

  2 should bring you to the status of the printer page.

  3. Select the tab network at the top.

  4. left side select IPv4 under wireless.

  5. under DNS address Configuration select manual DNS server.

  6. for favorite enter 8.8.8.8

  7. for alternate enter 8.8.4.4

  8. Select apply. You can get a warning saying that this could break the connection which is very good.

  9. turn the printer off for about 30 seconds, then try again.

  Let me know how it goes.

• Anyone else having problems with registering for hotmail today?

  Hotmail

  Anyone else having problems with hotmail registration today.  I'm really p...d like I got problems for part of the day of yesterday too... not very reliable and very frustrating to say the least

  Hello DianneCarrington,

  The best place to ask your question of Windows Live is inside Windows Live help forums. Experts specialize in all things, Windows Live, and would be delighted to help you with your questions. Please choose a product below to be redirected to the appropriate community:

  Windows Live Mail

  Windows Live Hotmail

  Windows Live Messenger

  Looking for a different product to Windows Live? Visit the home page Windows Live Help for the complete list of Windows Live forums to www.windowslivehelp.com.

• Problem with KEYBOARD for notebook G42

  Keyboard on my laptop has a problem. right shift key and arrow keys do not work. How can I check if it is a software problem or a problem with the keyboard. If the keyboard is a question where and how we get the keyboard made for this model.

  Please answer.

  You have the problem if you connect an external keyboard? If the external keyboard works, I remove the keyboard and look at the part number and then search on eBay, Amazon etc. Do not do this if your machine is under warranty. Contact the HP customer if it's still under warranty.

• Problems with Vista for the bases of x 64 systems (KB2753842) updated

  After the Vista (KB2753842) to update my sidebar and the task bar bottom turned white.  They were clearly before the update.
  I rolled back the update and the return to a light background.
  The next time I turned on the computer, auto update installed (KB2753842) and the white background returned.
  Then I disabled the update of the automatic system and uninstalled the update (KB2753842).
  The taskbar and sidebar are back to normal. (clear)
  Is there another way to solve this problem?

  PA bear,

  I have successfully completed the list, except article 11 c. For good measure, clear your Java cache by http://www.java.com/en/download/help/plugin_cache.xml I was unable to search and find the Java Control Panel by the link above.

  The KB2753842 is listed in the list of installed updates and my problem with the white background in the sidebar bar and the stain was gone!

  Of Kudo and thanks a lot for your advice and help.

  I now intend to start the automatic update of the window.

• Problem with Skype for business

  I downloaded Skype for business and office 2016 on Windows 7.

  I do not see the options "share desktop" or "conference call".

  Kindly help

  Hi Christophe,

  Thanks for posting your query in Microsoft Community.

  Please refer to the procedure below:

  (i) start a conference call

  Make sure that your contacts are available to check their current status first. Then follow the steps below to invite to the conference call.

  1. In the Skype for the main window of business in your contact list, hold down the CTRL key and click on the names of your contacts to select for your meeting.

  2. Right-click on the selection, then click on start a conference call.

  3. Click on a Skype call.

  Your contacts can receive a notification and may accept or reject your application for the conference call.

  Add other people to the conference call

  If you need to add other people to your conference call, you can drag their names in your list of Contacts meeting. Or add them using the menu of people:

  1. In the conversation, in the members pane window, click invite more people.

  2. Choose a person from the list and then click OK. Skype for business calls for you the person and adds them to the meeting.

  (ii) share your screen on Skype for business

  Please refer to the steps to: share your screen in Skype for business

  Hope this information is useful. Please feel free to answer in the case where you are facing in the future other problems with Windows.

• Problem with Flash for Facebook with Chrome push in game.

  Windows 8.1

  Chrome version 43.0.2357.130 m

  Flash Version 18.0.0.194

  I'm having a problem with the Flash way causes a game to show, while I have my browser zoom. I like to see a Facebook to 125%, however with the most recent update to Flash one of my Facebook games, JigsawWorld, began displaying incorrectly with oversized distorted blurred Trominoes. It is fine if I change my zoom back to normal (100%), but that gets boring having to change each time. I contacted the game through their Facebook page, and they said there was nothing they could do to solve this problem, because it is thanks to the new version of Flash player. They said it apparently doesn't happen in other browsers, like Firefox and Chrome, as was their recommendation for me. "Just use another browser. They seem unwilling to fix the problem, or ask you guys (the people behind Flash) to fix it with your next update, despite the fact it seems to affect many users, which many have stopped playing the game because of the issue. So I thought that it is not wrong for me to talk and see if there is something that can be done to correct the problem with a future update. After all, if anyone doesn't mention it to you, how can you know there to remedy?

  Here is a link to the app: Jigsaw World on Facebook | Facebook

  If you zoom in or zoom out (using Chrome), you can see how it changes the pieces of the puzzle and distorts them.

  Here is a link to my attempt to get game developers to solve this problem, where they put the blame squarely on you: https://www.facebook.com/jigsawworld/posts/1008772979141294

  They say that's not a "mistake" on your part, but it's just the way it is with the new update, however I do not think you did it on purpose. It therefore still something fixable in a future update, shouldn't it?

  I wanted especially to bring just that to your attention, but if you can provide more information on that would be greatly appreciated.

  Thank you very much.

  Hello Christina,

  The fix for this issue, we introduced a new feature in which you can disable "function of zoom browser to chrome/IE11 factor".

  Please see our release notes http://labsdownload.adobe.com/pub/labs/flashruntimes/shared/air19_flashplayer19_releasenot es.pdf

  and find the description of the functionality "scaling behavior on Zoom value.

  For more information on the browser zoom factor characteristic below is the link:

  Improved resolution of content Stage3D on the browser Zoom

  You can make changes in your html code of your app to disable browserzoom and try with the last beta version, Flash Player 19.0.0.124, which can be downloaded to Download Adobe Flash Player 19 Beta for desktop - Adobe Labs

  If you are still facing any problem let us know.

  Thank you

• Problems with save for web - Illustrator

  Had problems with the recording of the images for the web in Illustrator (I use AI CC 2015).  When I save it for the Web my preview image appears at the level of 50% and pixelated.  And the saved image is pixelated. Type is optimized.  When I try to export the file resolution of 72 dpi out of poor as well.  I try to save at a higher resolution and reducing the size and who doesn't either.  Any help would be appreciated.  Thank you

  Adobe has released a 19.0.1 fix that resolves this problem in discussion on this topic. Please apply the patch to your creative cloud application. The creative cloud application checks the update once a day, so you may see the update immediately.  If you want to force the check for an update at the beginning please logout and log back into the creative Cloud application.

  Link to 19.0.1 release notes: https://helpx.adobe.com/illustrator/kb/illustrator-cc-2015-crash-bug-fixes-19-0-1.html

• problem with sound, for lenovo 3000 N500 laptop

  Hi, I have a problem with my new lenovo 3000 N500 notebook.

  I have Windows Vista Starter and Conexant SmartAudio Systems audio software (I don't know if it is a driver)

  These are the problems I have:

  1 - sometimes I can't hear any sound from internal speakers of the machine. I should restart the computer or turn it to stand by mode and once restarted, I can hear the sound.

  Sometimes I start my computer and I hear from the beginning, but I turn the machine switch and restart I hear sound.

  2 - when I connect I hear any noise, never helmet. I restart the computer, but I can still hear all the sounds. I only hear the typical sound of the speakers connected but unrecognized (soft Dominica).

  Please help me

  Thank you for all your attention

  Try to update the driver, you can fint here:

  http://www-307.IBM.com/PC/support/site.WSS/document.do?sitestyle=Lenovo&lndocid=MIGR-70898

  I hope this works!

  Vamos Chile!