Problem with Sims 3

I bought the Sims 3 and the expansion of University life when I had a laptop computer that were running windows 7 software. My new laptop runs windows 8 a my game Sims 3 does not load in front of the pitcher. I tried uninstalling and reinstalling but it does not always work. Then I tried to install the Sims 3 superpatcher and nothing has worked, but a message came to ask if it worked, and when I clicked on 'no', this troubleshooted the question and found that the program is not compatible with my laptop. Is this true? How can I solve the problem?

Hello Saskia,

The game does not start in Compatibility Mode?

I suggest you to contact the game support, they would be able to help you.
Contact EA to help support:

https://help.EA.com/

Tags: Windows

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