Problem with subscription renewal

Similar Questions

• Problems with subscription renewal

  Hey,.

  Could you please advice and why Adobe Illustrator is available only in demo mode for me, even if Adobe Photoshop works correctly. The monthly subscription price was paid on 30 September, but my profile says I only creative Cloud for free. (This is my second month of using creative cloud base subscription).

  Thank you

  Irina

  Moscow,

  Federation of Russia

  Hello

  Please try signing - in and out of the desktop application creative cloud.

  Connect and disconnect activate Cloud Creative applications

  If that doesn't help-

  Please, please visit the links below.

  • Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
  • Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sandrine

• Problem with subscription canceled

  Hello I have a problem with Adobe Stock.

  A few days ago I contacted adobe support using the cat in order to cancel my subscription to Adobe Stock. I did this to avoid the periodic payment after 1-month trial.

  Today, I logged on Adobe Stock and I noticed that I got more than 10 pictures.

  I wouldn't have these images that I don't subscribe to Adobe Stock more. What is going on?

  Thanks for your help

  Hi, Domenico,.

  We reported it to the team of Stock. No more credits on your account.

  Those who have been implemented, you can use and their license.

  Thank you

  SIMAR

• Problem with subscription package of photographers (lightroom and photoshop)

  Hi all, I have a problem with lightroom and photoshop (photographers package subscription), I downloaded both of them creative clouds and when I open it says them that I have a trial version for 30 days do you know how I can fix this problem? Thank you!!!

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Problem with subscription and cannot contact the support

  good night someone maybe I could help... I can do to be able to contact this company nesecito solve a problkema that I have with this subscription thank you very much and I hope that your answers... Thank you

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Problem with subscription to Photoshop Extended Subscription Edition CS5.1

  Well, then it goes like this... (I just downloaded and tried to set up Photoshop) The part where I put the serial number works perfectly with the sign of the check mark green and everything.

  But after that and connect, the dialog box goes like: "we couldn't start your subscription for Adobe Photoshop CS5.1 Extended Subscription Edition.

  Please, click close and restart your product. You will need to start your subscription once you launch the product. »

  So I clicked on close Photoshop and revived. But when this same dialog box is out, it's the same thing; even after that I correctly filled serial numbers,

  I still couldn't subscribe to Photoshop and have a trial of 30 days instead of a version account complete.

  Please help me soon and thank you.

  For the best support, I recommend our chat support at http://adobe.ly/tl8Vx7.  Our chat representatives can provide a personalized experience to solve the problems you describe.

• Adobe stock problems with subscription.

  I want a subscription and after error 400 there are 2 subscriptions awaiting confirmation. How can I solve the problem?

  Hello

  If you need to cancel a subscription please contact customer support for assistance - cancel your membership Adobe Stock

  Thank you

  Bev

• Hi i ' v you have some problem with subscription.

  I buy two days before and pay with my credit card. Day passes and I can't use it cause it still shows buy now. What should do? Can I get refund my money necessaries and cancel?

  It's easy on Windows 7, you can simply run Fix tool, it will drop to automatically reset the hosts.

  But for 10 Windows, you must manually change.

  Follow the procedure mentioned below the link for Windows 8/8.1 [applies to Windows 10 institutions]

  https://support.Microsoft.com/en-us/KB/972034

• I have a problem with my creative cloud subscription.

  I have a problem with my creative cloud subscription. I used the creative cloud for about 1 year now. I paid monthly fees for the Package of Adobe curriculum for about 1 year. (I pay 35200won (KRW) every month from 19) And today, I update my creative cloud to the CC2015 version, and now I have to use the free trial version. I can't use the previous version more. And I have to renew their subscription. I think that my membership things has a problem. So I think on my creative cloud membership cancellation, but my monthly payment is already in. In other words, I have to use free trial versions of the program (CC2015), but my money for June 20 to July 19 monthly rate has already contracted.  I want to get refund or some useful to the resolution of this problem. I'll wait for your answer.

  How to cancel a subscription cloud creative

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone (do not support the weekend)...

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-memb ership_stillNeedHelp

• Good afternoon! I had a problem with Adobe Muse to pay. I was transferred to the free subscription. In a letter to the mailbox said he indicated that the need to update the card payment in detail, but I can do, and the site gives a

  Good afternoon! I had a problem with Adobe Muse to pay. I was transferred to the free subscription. In a letter to the mailbox said he indicated that the need to update the card payment in detail, but I can do, and the site gives an error. Credit card remains the same.

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I have problems with my subscription to Adobe Stock.

  I have problems with my Stock of Adobe account. I tried to update my account for the past few weeks after getting my new debit card, once I noticed that 2 of my stock payments didn't cross it. (I was not on the stock of recent times) I've updated my card, he said thank you, now you can use your account... but it is always as I do not have. I contacted the chat and it reactivated my account charged $ 8,81 on my account and he said: I'm in charge again on 13 February for monthly salary. I even got an email saying that my account has been reactivated. When I went to concede a photo, he brought me to a new page to 'buy' the image, subscribe, ect... as if I don't have a subscription. I had Adobe Stock since last August and should have flight path so pictures since I have only licensed 25 of 40 images. These do not show either. I even tried to buy the week last with her still pending at Paypal. She wanted me to pay $10 plus ($49,95) to subscribe to a photograph of annual Adobe + stock, even if my last year does not expire until April. Certainly feel frustrated here. Is anyone having problems with the subscription?

  Hello

  The distribution of your Stock has been updated.

  Kind regards

  Bev

• My purchase is that creative cloud is a ° 16034007400 at the date of renewal, there was problems with the credit card, but the tax has been paid in January. So far I can't use the program or any of its components without Adobe me any explanation on why I

  My the purchase is Creative Cloud is a ° 16034007400 at the date of renewal there are problems with the credit card, but the deposit was paid to January. Up to now I can not use the program or one of its components without Adobe me any explanation on why I can not use.
  Why not allow Use Adobe Creative Cloud?

  : Contact support from adobe for hourly pst by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• Problems with my subscription...

  I bought and pay for a full subscription of "all apps". For some reason any "subscription free CC" is also marked as 'active' under my account details.
  This has created problems with active Adobe and storage. I have 2 GB of storage in the cloud (even if I have to pay for 20 GB) and active Adobe in the application of CC desktop
  says I need a full subscription "all apps" (which I did not). I have been in contact several times via chat with Adobe, but I am told that someone will contact me by e-mail (don't have).
  so I was hoping someone here knows what to do, or what is the cause? :-)

  I checked your account details and the subscription seem active but there are a few conflicts.

  Please Contact Customer Care to address this.

  In case you don't get any resolution, please let us know that we can step up the same.

• I had endless problems with Lightroom since the purchase of subscription for one year in December 2014. Now, the development Module was disabled, as they claim that my subscription has expired...  He spent more time to work does not, and I'm bitterly briv

  I had endless problems with Lightroom since the purchase of subscription for one year in December 2014. Now, the development Module was disabled, as they claim that my subscription has expired...  He spent more time to work does not, and I bitterly regret it.  Help, please!

  Open the Adobe Creative Cloud application then go to preferences then sign out and then sign back with the same Adobe ID that you used to purchase the subscription photographers, that is to say the same e-mail address and password.

  Then open Lightroom and go to the Help menu and make sure that it is signed in with that Adobe ID email address.

• Play problem with LG and Panasonic smart TVs using windows 7

  Separated from this thread.

  Hello

  I have exactly the same problem with my LG and Panasonic smart TVs using windows 7. So do many others judging from the forums, I've looked.

  He has not worked for centuries and then a year he stopped, and despite hours of searching and try many suggestions no joy.

  It is a source of massive frustration as it makes my investment of time and material waste.

  We hope that you will access the solution.

  Sunday, February 1, 2015, 22:42:19 + 0000, Voodochilli wrote:
   
  >>. I tried to troubleshoot Mcafee but it comes as part of my Plusnet package and they were not useful.
  >>
  > I tried configuring static ip addresses for the TVs and I can see the tv LG of WMP but "play to" returns a device error when selected. Media servers on the PC are all invisible to all devices on the network even with disabled Mcafee. I have not tried uninstalling but I need to know more info on version Plusnet there are a lot of warnings cautions on the use of the wrong version of the removal tool. I removed once before Mcafee and it left many residual things that which some I still have as he keeps trying to make me renew my subscription.
  >>
  > Is there anything else I can try to get a better idea where the problem is.
  >>
  > Can you tell me how to configure a static ip address for WMP and know which port it uses.
   
  The McAfee removal tool is to
  http://service.McAfee.com/FAQDocument.aspx?ID=TS101331
   
  After doing that, try Revo uninstaller
  http://www.revouninstaller.com/revo_uninstaller_free_download.html get rid of
  any trace of McAfee
   
  We can then continue troubleshooting.
   
   
   
  __________________________________________________________________________________________________
  Barb
  MVP Windows Entertainment and connected home
  My Blog - http://digitalmediaphile.com/
   
  Please mark as answer if that answers your question