Problem with the AMD - graphics - ATI Radeon graphics cards

I have a custom built laptop out of the list P170EM QuickSpecs
Intel Core i7-3820QM processor
32 GB OF RAM
AMD Radeon 7970 M graphics card
Windows 7 Professional (64 bit) OS

I had an unexpected shutdown of the blue screen after the opening of Autodesk Maya 2013 64 bit and try to resize the window almost immediately a graphics error. I'm used to doing things like this easily on this platform. But this time, Maya crashed managed to send an error report, then windows crashed, and then the blue screen went up. Now, I have a PC problem indicator that corresponds to the title of this post. When windows is running the Troubleshoot utility, I get this:

This solution could not be downloaded most likely causes:

  • Your computer was unable to download the solution at this time. Make sure that your computer is connected to the Internet and then try to download the solution later.

Of course, I'm connected to the internet because I can post this message. Any help would be appreciated. Below is my info BlueScreen.

Problem event name: BlueScreen
OS version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

BCCode: 116
BCP1: FFFFFA801DCDA4E0
BCP2: FFFFF88003DA3AE4
BCP3: 0000000000000000
BCP4: 0000000000000002
OS version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Bucket ID: X64_0x116_TdrBCR:2_Tdr:2_IMAGE_atikmpag.sys
Information about the server: 710f09fb-c4c9-40f9-ba8f-eb457e4f953b

Hello

Thank you for contacting Microsoft Community.
The problem is with atikmpag.sys. I suggest you to update software and drivers. If no update is available, uninstall the drivers and software, restart the PC, install the drivers and software, restart the PC and check. If the problem persists, answer here.

Tags: Windows

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