Problem with the installation of photoshop - please help!

Hello, as the employee of the wonderful adobe, instead of helping me solve my problem told me to search for the answer adobe help topics (I can NEVER find the answer, I need on any page of sites help topic, that's why I always prefer to just directly contact them) or try the forums (essentially giving access to his work to you guys) I'm here.

I'm trying to donload my copy of photoshop elements 3 on my laptop. I downloaded it and works on my desktop and it's on my laptop before I needed to get a new hard drive. The problem is, whenever I try to open the program after installation, I get this message:

"Could not complete your request because of missing or no personalization information valid"

then the program closes.

I have alread deleted and reinstalled the program several times, but no luck.

Any ideas on what the issue is, and how I can fix this problem?

I use Mac Os X, fyi

PS I just downloaded on my sister's laptop, that's why I'm trying to work on mine even once, I thought that it would be finally...

The only reference I found to this error are intended for Windows users, but it seems to point to an authorization number.  I recommend creating a new administrator account and repeat installation under this account.  It seems as if the installation program cannot write the serial number during installation information.  A new administrator account resets permissions so should not encounter the same problem as your current user account.

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