Problem with Vista SP2

Hi, I am posting this for a friend who is computer illiterate

She recently bought a Dell Inspiron 1545 of PC World, I did all the Microsoft updates & then handed to him only to find a few days later, when she went to assistance & some of the images have been only partially displayed. PC World said that it was probably a problem with updates & would be 'Mater itself. " Ultimately, we decided that I would do a recovery of the system from the recovery partition. I made & then downloaded the first batch of updates & images were very good, it was only after the installation of SP2 that it happened again. It is fine when it is connected to the internet but not in offline mode. I posted an example here

http://i46.Photobucket.com/albums/F106/barrythegreek/capture.jpg

There is help & Support - The Desktop (overview)

I asked on the Dell Forum & nothing. I hope that this is a known problem & will set a new update but I don't know.

Any help appreciated. TIA

My answer:

Hello Barrythegreek,

Thank you for choosing Microsoft answers forums for Windows Vista.

You can try uninstalling and reinstalling the video drivers.

Also try to run a file system check.

To do this, follow these steps:
 
1. open an elevated command prompt. To do this, click Start, click programs, accessories principally made, right-click Guest, and then click Run as administrator. If you are prompted for an administrator password or a confirmation, type the password, or click on allow.

2. type the following command and press ENTER:

sfc/scannow

The sfc/scannow command. analyzes all protected system files and replaces incorrect versions with appropriate Microsoft versions.
 
I hope this helps.
 
Thank you.

Tags: Windows

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