Problems connecting to wifi using 15-J100ED

Hello

I use a 15-J100ED HP Pabilion laptop and I am currently having problems with my wifi connection. As a reminder, I put the laptop on standby when you go to bed one when I woke up, the laptop was not able to detect the wireless network connections. I can only connect to the us using a cable.

I downloaded the latest drivers for the network card, you can see in the picture attached, but this did not help.

As soon as I unplug the network cable, no wireless connection is visible when you can see in screenshot 2.

Could you please guide me to solve this problem?

Hello:

Your wireless network adapter is missing.

You should see a wireless network card listed with the Realtek card.

I restart the PC and see if it shows up.

If this is not the case, try a hard reset.

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay/?spf_p.tpst=kbDocDisplay&spf_p.prp_kbDocDisplay=wsrp-navigationalState%3DdocId%253Demr_na-c01684768-4%257CdocLocale%253D%257CcalledBy%253D&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

If this does not work, I must say that it is a hardware failure of the motherboard or wireless card.

Tags: Notebooks

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