Problems CS6 Design Standard upgrade

I bought CS5 Design Standard on March 30, 2012, so I applied for the free update to CS under the program "Request your free upgrade to CS6" (http://helpx.adobe.com/x-productkb/policy-pricing/upgrade-policy-produ ct - announcement1.html).  I received an e-mail saying that i was approved.  Under "My Adobe", he showed a receipt for the free update with an order #.  There is a link on the confirmation page to download the upgrade, but when I click on the link it said that I did not download.  I contacted cutomer service a couple of times (phone and chat) and finally I got an email with a serial number for CS6 Design Standard and it said to click on the download link on the receipt.  But now the reception who was disappeared and I cannot download anything.  I contacted the customer to new (chat) service and they said it should be in 24 hours.  It is now a week now and I contacted again (response to open support ticket) and no response today.  I thought download the free trial version and use the serial number, I had, but I can only find a download for CS6 Design Premium, not Standard.  SO, where can I get a download for CS6 Design Standard or an upgrade to CS5?  I have a serial number for Adobe, but not place the download of the program.

I have advanced and recorded the CS6, serial number, that I got from the [email protected] e-mail address and now it shows up as a registered product.  It shows:

ADOBE DESIGN STANDARD 6 victory June 30, 2012 

with the serial number under.

I looked around to see if a download link is present now, but I can always find something.  Any ideas?

(I originally posted this in the downloads section of the trial but he moved here because he seems more appropriate).

You can download the trial version of the http://forums.adobe.com/message/4382508 and then serialize it since the serial number you have.

Tags: Adobe

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